Canopy By Hilton Nashville Downtown The Gulch

Hotels
•
Canopy by Hilton
9.3 (87 reviews)
920 Division Street , Nashville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Concierge service
ATM/banking
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
High food prices
Housekeeping issues
Valet parking cost

Categories

Cleanliness
9.45
General cleanliness mentioned positively across multiple reviews.
Service
9.95
Staff were consistently described as friendly, helpful, and knowledgeable.
Location
9.45
Convenient location with access to restaurants and attractions.
Room Quality
9.45
Rooms were spacious, modern, and generally well-rated.
Amenities
8.95
Amenities generally well reviewed, though some mentioned lack of a microwave.
Value for Money
8.45
Hotel is great value for money, but some exceptions like valet parking mentioned.
Food and Beverage
8.95
Food quality was good, but some reviews noted higher prices.
Overall Experience
9.75
Overall experience was highly positive with a mix of pros and few cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:34

Property Description

Modern and Comfortable Accommodation
Experience air-conditioned rooms with a desk, flat-screen TV, and free toiletries at Canopy By Hilton Nashville Downtown The Gulch.

Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and an on-site restaurant during your stay at this 4-star hotel.

Close Proximity to Key Attractions
Explore Nashville easily with attractions like Bridgestone Arena and Ryman Auditorium just a short distance away. Book your stay at Canopy By Hilton Nashville Downtown The Gulch for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 87 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.75
E
Emily • solo_traveller • us
10
2026-05-30 • via Nuitee
C
Coston • solo_traveller • us
9
2026-05-26 • via Nuitee
A
Alexandra • couple • us
10
Would 10/10 stay again
Pros:

Very clean and comfortable. Staff was very kind and welcoming, as well as helpful with any and all requests or questions.

2026-05-25 • via Nuitee
P
patricia • couple • us
8
Cons:

Expensive to park. The valet service was ok some team members didn’t seem to know what’s going on
House keeping was ok.
I had to ask them to replace the glasses and fill the hand wash bottle and body conditioning bottle in the bathroom

2026-05-25 • via Nuitee
K
Keisha • solo_traveller • us
10
2026-05-21 • via Nuitee
A
Audrey • couple • us
8
2026-05-18 • via Nuitee
D
Dawn • couple • us
10
The staff is nothing short of excellent . Front desk is stellar
Pros:

Beautiful and clean

Cons:

Nothing we loved it

2026-05-11 • via Nuitee
J
Jose • solo_traveller • us
10
2026-05-04 • via Nuitee
C
christina • solo_traveller • us
10
Pros:

Loved the courtesy transportation to downtown

2026-04-28 • via Nuitee
D
Deonna • couple • us
10
Great!
Pros:

Staff was very friendly. Can you nice decorations a lot going on.

2026-04-25 • via Nuitee
R
Reddish • couple • us
8
2026-04-22 • via Nuitee
A
Amber • couple • us
10
Pros:

Perfect location! The rooms are clean and well designed.

2026-04-14 • via Nuitee
J
John • extended_group • us
10
Very good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-04-14 • via Nuitee
D
Devin • couple • us
10
2026-03-17 • via Nuitee
M
Michael • couple • us
10
Very high class hotel. Very walkable to great places to eat. It gives you a taste of Nashville without the routing of do
Pros:

This hotel is absolutely beautiful. Stunning decoration. Great room. Absolute perfect location to be slightly away from downtown. Very quiet.

Cons:

Nothing

2026-03-07 • via Nuitee
J
John • couple • us
10
Very good
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
J
John • extended_group • us
10
Comfortable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
J
Jonathon • couple • us
9
2026-01-29 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Everything

Cons:

N/a

2026-01-24 • via Nuitee
D
Daquilla • couple • us
10
2026-01-21 • via Nuitee