Holiday Inn Express & Suites Ft Worth-Haltom City an IHG Hotel

Hotels
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Holiday Inn Express
8.4 (410 reviews)
5040 NE Loop 820 Road , Fort Worth , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
New facilities
Cons:
Poor service responsiveness
Inadequate breakfast options
Discomfort with beds

Categories

Cleanliness
7.88
Mixed reviews on cleanliness, with some complaints about lack of cleaning during stay.
Service
9.15
Generally highlighted as friendly and helpful, though with some issues of availability.
Location
8.89
Proximity to downtown and other amenities was appreciated by guests.
Room Quality
8.54
Rooms were generally clean and new, but some guests reported uncomfortable beds.
Amenities
7.87
Limited amenities with specific complaints about breakfast offerings.
Value for Money
8.73
Value found in location and cleanliness, despite service issues.
Food and Beverage
7.38
Disappointment with breakfast options and service.
Overall Experience
8.75
Overall a decent stay but some significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:04

Property Description

Convenient Location
Located just a short distance from major attractions like Fort Worth Convention Center and AT&T Stadium.

Free WiFi
Stay connected throughout your stay with complimentary high-speed internet access.

Nearby Attractions
Explore popular destinations such as Texas Motor Speedway and Six Flags Over Texas just a short drive away.

Book your stay at Holiday Inn Express & Suites Haltom City - Ft. Worth for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 410 reviews
Cleanliness: 7.88
Service: 9.15
Location: 8.89
Room Quality: 8.54
Amenities: 7.87
Value for Money: 8.73
Food and Beverage: 7.38
Overall Experience: 8.75
A
April • family_with_children • us
7
Clean, convenient and priced reasonably.
Pros:

Our room had no lighting but the bedside lamps and one was out so I went to front desk to see if they had a floor lamp, which they did not. So they moved us to a different room....very accommodating.

Cons:

The walls are super thin. Prior to having our room changed, we could hear our next door neighbors, who apparently were in the middle of a very intimate evening!

2026-10-17 • via Nuitee
M
Mary • solo_traveller • us
6
The room i was assigned this time did not look like it had been cleaned (water marks on the tables, sink not wiped down
2026-10-15 • via Nuitee
J
Joseph • couple • us
10
2026-10-12 • via Nuitee
M
Mary • solo_traveller • us
10
Overall experience was excellent
Pros:

Location and front desk staff was very polite and courteous

Cons:

Could hear the band/music at the bar across the street until 2am

2026-10-10 • via Nuitee
M
Maik • solo_traveller • de
8
2026-10-07 • via Nuitee
A
Anthony • extended_group • us
7
2026-09-18 • via Nuitee
N
Natasha • solo_traveller • us
7
Pros:

The clerk that checked me in was absolutely wonderful!! It is in a wonderful location and wonderful for the price.

Cons:

The bathroom floor had clearly not been swept in awhile...cobwebs in corners, other people har clumps...

2026-09-13 • via Nuitee
L
Lois • extended_group • us
8
2026-09-13 • via Nuitee
J
juan • family_with_children • us
10
2026-09-08 • via Nuitee
J
Jocelyn • couple • us
10
i’ll stay there again
Cons:

The floors in the room were filthy. They needed shampooed.

2026-09-05 • via Nuitee
T
Tommy • solo_traveller • us
10
Friendly staff, clean room, quiet area. Only stayed 1 night but I had no issues at all.
Pros:

Everything

2026-08-31 • via Nuitee
X
Xiaonan • couple • us
9
It was good and comfort!
Pros:

breakfast was good. location is perfect!

2026-08-28 • via Nuitee
N
Nip • couple • us
8
Great value
Pros:

Staff was very nice.

Cons:

Nothing

2026-08-23 • via Nuitee
C
cecilia • solo_traveller • us
4
Pros:

La ubicación muy buena

Cons:

El trato no fue adecuado ,nos enviaron a una habitación que le estaba fallando la Manija de la puerta ,pedimos un cambio y nos dieron una habitación ocupada.Nunca nos había pasado algo así. Fue vergonzoso.

2026-08-18 • via Nuitee
K
Kailey • couple • us
9
2026-08-17 • via Nuitee
S
Sihawu • extended_group • us
10
It was great!
Pros:

New facility, very clean! Friendly staff

2026-08-14 • via Nuitee
J
Joseph • couple • us
10
A+ on customer satisfaction
Pros:

Convienant location. Price for safe place to stay while working in town. Manager switched our room because it had no chair, they always address your needs!

Cons:

Nothing

2026-08-10 • via Nuitee
J
Jenson • couple • us
9
Great stay, I just wish they fix those issue moving forward, looking forward to staying there in the future.
Pros:

Staff were friendly and very helpful!

Cons:

Fridge in the room was not working. I was not able to adjust thermostat.

2026-08-07 • via Nuitee
D
Daniel • couple • us
8
Cons:

The afternoon girl at the front desk was sprawled in a couch in the lobby on her phone every time we came in. Extremely unprofessional.

2026-08-02 • via Nuitee
E
Eboney • family_with_children • us
10
2026-07-20 • via Nuitee