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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
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Vegetarian menu options available
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Massage services
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Packed lunches
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Private check-in/check-out
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Concierge service
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
Review Highlights
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Property Description
Luxurious Accommodation
Mount Polaris Suites & Spa, located in Kalimpong, offers a luxurious stay with spacious rooms equipped with modern amenities like flat-screen TVs, kettles, and some with balconies.
Relaxation and Entertainment
Guests can unwind by playing billiards or make use of the business center for work purposes. The hotel also features a terrace where visitors can enjoy the serene surroundings.
Convenience at Your Fingertips
With a 24-hour front desk, concierge service, and tour desk, guests can easily plan their itinerary. Additionally, the hotel provides free WiFi, private parking, and an on-site restaurant for a hassle-free stay.
Book your stay at Mount Polaris Suites & Spa for a memorable and comfortable experience in Kalimpong.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Staff Behavior is very Helpful.
Location
Breakfast
I liked the location.
It was a bit dirty and moreover it was high time they change the bed sheets covers and the bed itself.
Clean rooms. excellent service and very helpful staff
The property is conveniently located near the main city market, making it easily accessible. A Domino’s outlet right next to the property is an added bonus. The staff was helpful, and when we faced issues with our room, the manager promptly upgraded us to better accommodation. The on-site restaurant is excellent, and the food was delicious.
The downside of our stay was the poor room service. The bathroom was not clean upon arrival, and we had to chase the staff to get the rooms cleaned. Basic amenities, such as mosquito repellents, were initially unavailable and took 3-4 hours to arrive. Despite informing the hotel staff to clean our rooms, we returned after almost an entire day to find them still unclean. We had to repeatedly request the staff to address these issues. The management should prioritize housekeeping to improve the guest experience.
One of your stuff Smriti rai is nice.
Services are very late
The rooms are spacious
The facilities were not good. The washroom was smelly. The shower was not working properly. The towels provide to us were wet even though the weather was quite warm.
No mats were given in front of the bathroom door.
The food served at room service was not warm
They should include a lift in their hotel
It is a nice cosy hotel on the main road and near by to most place.
They have a nice resturant in terrace with good food.
Amazing hotel...loved it
The property was clean and services were good.
The rooms were very big and the view was breathtaking.
The food was expensive and the taste was ok i won't say it was good cos it didn't meet my expectations.
location , spacious room
I’m house food charges were hefty .
abnormal charges for food
The location and cleanliness
1. No kettle in room, had to wait over an hour for hot water.
2. No iron.
3.Hole near the TV plug in room 303 and right outside was a pool table where other guests were entertaining themselves. Luckily, we spotted it before them. It was highly concerning. You could see the entire room from outside.
4. There was no timing set to use the pool table, we got up startled late at night to the noise of the other guests playing a round.
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