DoubleTree by Hilton Osaka Castle

Hotels
Doubletree by Hilton
8.8 (485 reviews)
Chuo-Ku Otemae 1-1-1 , Osaka , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Housekeeping issues
WiFi not free
Food pricing

Categories

Cleanliness
8.2
Clean but some housekeeping issues mentioned.
Service
9.2
Staff were friendly and professional, though some complaints about service efficiency.
Location
9.7
Excellent central location near Osaka Castle, highly praised by multiple reviews.
Room Quality
8.7
Rooms are large and comfortable, with good views but with some variations in experiences.
Amenities
8.7
Good pool and gym facilities; some issues reported with additional amenities like WiFi.
Value for Money
8.2
Perceived as good value, though some felt food pricing was high for quality.
Food and Beverage
8.7
Breakfast options were greatly appreciated; some complaints regarding dining value.
Overall Experience
9
Generally a fantastic experience highlighted in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:47

Property Description

Prime Location near Attractions

Located within proximity to Tamatsukuri Catholic Church, Osaka Castle, and Naniwanomiyaato Park, DoubleTree by Hilton Osaka Castle offers a convenient and exciting stay for guests wanting to explore the city's iconic landmarks.

Modern Amenities and Services

Guests can enjoy a comfortable stay in well-equipped rooms featuring amenities such as air conditioning, a safety deposit box, and room service. The hotel also offers a fitness centre, 24-hour front desk, and currency exchange services for the convenience of the guests.

Delicious Dining Options

Start your day right with buffet and continental breakfast options served daily at the hotel, ensuring a fulfilling and satisfying culinary experience throughout your stay.

To book your stay at DoubleTree by Hilton Osaka Castle and experience luxury and convenience in Osaka, make your reservation now.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs JPY 1000 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 5000 per day.

Location

Guest Reviews

8.8
Based on 485 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
L
Luz couple cl
10
Muy buen hotel y la gente muy atentos
Pros:

Muy lindo el lugar , una vista maravillosa al río

2026-05-30 via Nuitee
A
Anthony couple fr
6
Cons:

Une énorme chaîne rempli de groupe. Pas reposant et pas agréable.
Le petit déjeuner manque cruellement de fruits frais, de produits simples.

2026-05-29 via Nuitee
S
saurabh family_with_children ae
8
Great Location, Fantastic View, Comfortable Rooms and facilities with NO INDIAN VEG Breakfast option
Pros:

Location and brand are 2 most valuable advantages of this property. Metro/Train station is less than 10 mins walk from the hotel. The Osaka Palace park is excellent for early morning, late evening walks. The perfect view of castle from our room and from the breakfast area is just amazing. The staff is very helpful, cheerful. For water they have installed a facility in common area so no need to purchase extra water bottles from outside. The room size was comfortable for our family of 2 adults and 1 kid. The facilities in the room were also excellent and made our stay very comfortable and convenient.

The Staff was excellent and especially Ms. Aki at the breakfast table was very particular about the well being of all guests. She even gave small gifts to my child (greeting cards) to cheer her up.

Cons:

There is no direct connectivity from the airport so one needs to change/hop train/bus to arrive at the hotel. So if you have lot of luggage kindly consider this point.

The breakfast is supposedly International but for vegetarians there are absolutely NO options (if steamed vegetables are not considered). Thankfully we eat eggs and hence managed with boiled eggs/scrambled eggs or omlette. Even the humble hash browns are not vegetarian. The inhouse milkshake was excellent.

During checkin when we enquired about vegetarian options there was a polite but firm reply that its a buffet breakfast. Like other hotels worldwide there was no attempt to offer that the hotel can prepare atleast 1 or 2 vegetarian or Indian dishes.

Inspite of so many Indian travelers, still Ïndian Food" doesn't appear in the International Menu of this Hotel.

Also, the booking made was for 2 adults and 1 child (8 years old). But after booking we received an email that the stay is for 2 adults and 1 child but for breakfast the child has to pay separately. Imagine paying for child who ate only 1 serving spoon of scrambled egg and 1 cup ice-cream.

So an advice to Indian Vegetarians - Donot book the breakfast option - Its waste of money.

Advice to Hilton Group - I think you have enough Indian tourists to at least consider having 1 or 2 Indian items in the lavish breakfast menu.

2026-05-29 via Nuitee
A
Alex family_with_children us
10
Fantastic, 10/10 would highly recommend and the staff is phenomenal.
Pros:

I dont know where to start. The staff is hands down the best I had ever had the pleasure of working with and talking to. An honorable mention goes out to Justin at the front desk. This man is the most professional man i have ever spoken to in my life and im not exaggerating when I say that. Justin is going to far exceed any expectations that management has about him in his role at Hilton. I can honestly say that he will become the best manager or director any business could dream of having. There was a small incident in the lobby between me and another guest, this guest was leaving his trash on the water dispenser and I felt the need to tell him to throw his trash away. He then proceeded to yell at me and call me a Donkey. The staff immediately intervened and quelled the incident by having the man back away from me. As a guest in Japan it saddens me to see this behavior by other foreigners, so i had to say something. The staff thanked me for saying something to him and not to worry that i was in no trouble with them. Again, this was the best stay I ever had in my life and it was all because of the staff, how clean everything was, and of course that amazing Ramen you provide at the restaurant inside the hotel. I cant give a better review as there are no words to describe how great it was other than Perfect.

Cons:

Nothing at all.

2026-05-27 via Nuitee
A
Amaral couple br
7
Regular
Pros:

Vista

Cons:

Tamanho dos quartos e do cafe da manhã de pouca variedade

2026-05-27 via Nuitee
S
Samuel couple fr
10
2026-05-26 via Nuitee
G
gaetan couple fr
10
2026-05-25 via Nuitee
K
Kaley solo_traveller nz
9
Pros:

The view from our room.

2026-05-23 via Nuitee
M
Martinus couple nl
10
Fantastisch! Aanrader
Pros:

Top locatie, super personeel, super mooie en ruime kamer. Parkeergarage heel fijn. Alleen maar lof 👌🏻

2026-05-23 via Nuitee
Эрик family_with_children kg
10
2026-05-20 via Nuitee
R
Richard couple nl
9
Pros:

Mooie grote kamer. Mooie view op Osaka Castle.

2026-05-18 via Nuitee
L
Lewis family_with_children au
10
2026-05-17 via Nuitee
E
Elzbieta couple pl
8
Bardzo miła obsługa ale hotel oddalony od centrum
Pros:

Personel bardzo miły i pomocny , czysto, wygodne łóżka, smaczne śniadanka

Cons:

Lokalizacja, daleko od centrum i atrakcji ale dość blisko stacji metra, pokoje dość małe

2026-05-17 via Nuitee
M
Marzena couple pl
9
Pros:

Przestronne pokoje, czysto

2026-05-16 via Nuitee
N
Naoko family_with_children jp
10
2026-05-16 via Nuitee
M
Marco Rodolfo couple it
10
Miglior hotel a Osaka vicino al castello ,servizio impeccabile
Pros:

Zona centrale

Cons:

Nulla

2026-05-15 via Nuitee
A
Antonella couple it
10
2026-05-14 via Nuitee
D
Deborah solo_traveller gb
7
2026-05-10 via Nuitee
C
Cristina couple br
10
Otima opcao em Osaka
Pros:

A vista e aproximacao do castelo fazem desse hotel especial !

Cons:

Nada

2026-05-09 via Nuitee
C
claus solo_traveller dk
3
Cons:

Dårligt med forskellige elevator

2026-05-09 via Nuitee