OMO5 Tokyo Gotanda by Hoshino Resorts

Hotels
•
OMO
8.8 (1317 reviews)
8-4-13 Nishi-Gotanda, Shinagawa-ku , Tokyo , JP

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Stunning views
Cons:
Infrequent cleaning
Limited breakfast options

Categories

Cleanliness
7.95
Several reviewers noted dust accumulation and infrequent cleaning, impacting the overall perception.
Service
9.45
Multiple mentions of welcoming and helpful staff contribute to a positive sentiment.
Location
9.45
The proximity to local transport and key locations is highlighted positively across reviews.
Room Quality
8.95
Rooms received good feedback for cleanliness and stunning views, though there were complaints about bedding comfort.
Amenities
8.95
The array of amenities offered by the hotel received generally positive remarks.
Value for Money
8.95
Overall quality of the hotel was appreciated, justifying the price.
Food and Beverage
7.45
Breakfast variety and quality were criticized, lowering the overall food rating.
Overall Experience
9.25
Despite minor issues, the overall sentiment from guests indicates a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:19

Property Description

Luxurious Amenities - Experience a 4-star stay with city views, a restaurant, bar, and 24-hour front desk.

Comfortable Rooms - Air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom.

Convenient Location - Explore popular attractions like Togoshi-ginza Shopping Street and Yakushi-ji Tokyo Annex Temple nearby.

Book now for a delightful stay at OMO5 Tokyo Gotanda by Hoshino Resorts!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.8
Based on 1317 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
C
CHIA JUNG • couple • tw
3
以這個房價，房間清潔度跟設備需加強
Pros:

無

Cons:

房間內有蟑螂，飲水機沒有每一層都有

2026-09-11 • via Nuitee
N
NIAN SHAN • couple • tw
5
如果下次還會住那附近，應該會換一間試試
Pros:

地理位置蠻好的，景色很漂亮，附近吃的也蠻多的。
大家都推薦坐到五反田，其實可以坐到大崎廣小路站，在飯店旁邊而已，可以參考。

Cons:

飯店進一樓等電梯就會有非常濃郁的寵物店味道，另外飯店沒有提供礦泉水，必須要自己去指定樓層裝水，另外飯店服務感覺沒有熱忱，感受上沒有期待中的感覺。

2026-09-11 • via Nuitee
I
Ilyas • solo_traveller • de
9
2026-09-10 • via Nuitee
T
Tanja • extended_group • de
9
2026-09-10 • via Nuitee
E
Evgeniia • couple • il
10
2026-09-10 • via Nuitee
S
Sandra • family_with_children • de
7
Recht angenehmer Aufenthalt, eher westlich orientiertes Hotel.
Pros:

Grandiose Aussicht. Funktionierende Waschmaschinen und Trockner, sowie Bügeleisen.

Cons:

Das Frühstück bietet nicht sehr viel Auswahl an. Auch schliesst der Frühstücksraum bereits um 09:30 Uhr. Um 9 Uhr war bei uns die Menuauswahl schon z.T. ausverkauft. Das Badezimmer ist z.T. in den Wohnraum geöffnet und ungeschickt angelegt. Es war mir anhand der Homepage nicht ersichtlich, dass auch Hunde im Hotel übernachten dürfen. Manche Hunde dürfen dabei auch auf dem Tisch laufen, allerdings war mir nicht ersichtlich, ob diese tische speziell für die Hundebesitzer waren.

2026-09-06 • via Nuitee
Z
Zingarelli • extended_group • it
9
2026-09-05 • via Nuitee
H
Helena • family_with_children • es
7
Pros:

El disseny i les vistes espectaculars de l’habitació.

Cons:

Teníem una habitació per 5 i hi havia 3 llits individuals muntats i després hi havia una estructura de fusta i coixins durs que feia com de Sofá i on havíem de muntar nosaltres mateixos els llençols pels altres 2 que faltaven. Aquesta estructura era duríssima, no era un matalàs còmode i hi vam dormir realment malament. Una altra cosa que no ens ha agradat gens és l’esmorzar, no era bufet sino que et feien triar entre una safata amb esmorzar americà (salsitxes, pa, sopa, croissant) o esmorzar japonès.

2026-09-04 • via Nuitee
S
Shuchin • extended_group • tw
9
很棒
Pros:

乾淨舒適以及超棒的景觀

Cons:

浴室沒有置物空間

2026-09-02 • via Nuitee
Y
YAHUI • family_with_children • tw
9
Pros:

兩者

2026-09-01 • via Nuitee
E
Elena • extended_group • es
9
2026-08-31 • via Nuitee
S
Shizuo • solo_traveller • jp
1
最低
Cons:

もう2度と行かない、コスパ最低、ティーパックも歯ブラシもない狭い

2026-08-30 • via Nuitee
Y
yuta • family_with_children • jp
10
2026-08-29 • via Nuitee
K
Katherine • family_with_children • gb
10
2026-08-26 • via Nuitee
E
Eimear • family_with_children • ch
7
Just my honest opinion - I would stay in another area of Tokyo that is a bit more lively with more choice of restaurants
Pros:

It was a nice hotel and good value for Tokyo

Cons:

The room was small for 4 people and we had to make up the kid’s beds ourselves and they were not very comfortable

2026-08-26 • via Nuitee
H
Helen • family_with_children • us
10
No complaints, great stay for our family trip!
Pros:

Friendly staff, clean and great location

2026-08-24 • via Nuitee
A
AKIKO • extended_group • jp
3
良い点なし。
Pros:

なし

Cons:

不便なことが多すぎて、快適ではなかった。
食事の場所が少ないのに、電子レンジが1つしかなくて、大混雑だった。隣の部屋や、上の部屋からのドタドタした騒音がかなり響いてうるさかった。

2026-08-23 • via Nuitee
K
Kumiko • extended_group • jp
7
良かった
Pros:

部屋も他の設備もキレイだった。

Cons:

ベッドが少し硬い気がした。

2026-08-23 • via Nuitee
F
Furuhashi • extended_group • jp
10
2026-08-23 • via Nuitee
T
Tomoko • extended_group • jp
7
また行きたい
Cons:

コーヒー豆は自分部屋に置いておくか、14階でお湯を用意してほしい、いちいち移動が不便

2026-08-23 • via Nuitee