OMO5 Tokyo Gotanda by Hoshino Resorts

Hotels
OMO
8.8 (1250 reviews)
8-4-13 Nishi-Gotanda, Shinagawa-ku , Tokyo , jp

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Stunning views
Cons:
Infrequent cleaning
Limited breakfast options

Categories

Cleanliness
7.95
Several reviewers noted dust accumulation and infrequent cleaning, impacting the overall perception.
Service
9.45
Multiple mentions of welcoming and helpful staff contribute to a positive sentiment.
Location
9.45
The proximity to local transport and key locations is highlighted positively across reviews.
Room Quality
8.95
Rooms received good feedback for cleanliness and stunning views, though there were complaints about bedding comfort.
Amenities
8.95
The array of amenities offered by the hotel received generally positive remarks.
Value for Money
8.95
Overall quality of the hotel was appreciated, justifying the price.
Food and Beverage
7.45
Breakfast variety and quality were criticized, lowering the overall food rating.
Overall Experience
9.25
Despite minor issues, the overall sentiment from guests indicates a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:19

Property Description

Luxurious Amenities - Experience a 4-star stay with city views, a restaurant, bar, and 24-hour front desk.

Comfortable Rooms - Air-conditioned rooms with modern amenities like a flat-screen TV, fridge, and private bathroom.

Convenient Location - Explore popular attractions like Togoshi-ginza Shopping Street and Yakushi-ji Tokyo Annex Temple nearby.

Book now for a delightful stay at OMO5 Tokyo Gotanda by Hoshino Resorts!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.8
Based on 1250 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 9.25
L
luciano family_with_children it
9
Tokyo meravigliosa
Pros:

LA camera corner al 16° piano è qualcosa di meraviglioso. Vista sulla città fantastica, un piccolo paradiso. Il posto è vicino alla metropolitana e ci si sposta davvero facilmente per arrivare ovunque. La zona non è affollata e si sta molto bene.

Cons:

Dalla vasca da bagno veniva odore di acqua stagnante, siamo rimasti per due notti e non abbiamofatto in tempo a farlo presente al personale, però sicuramente dovrebbe essere preso in considerazione una cosa del genere da parte del personale delle pulizie. La colazione è un pò particolare. viene data lapossibilità di scegliere tra americana e giapponese, ma sono un pò ridotte, forse sarebbe meglio fare un buffet, che risulterebbe accomodare meglio tutte le esigenze.

2026-06-20 via Nuitee
C
Connie couple au
9
We had an excellent time and would definitely stay there again.
Pros:

We really liked our room. It was well designed and felt relatively spacious. The long seat by the window gave us space to lounge. We enjoyed the breakfast, and it was nice being able to choose the onigiri or Western breakfast. Staff were nice and responded quickly to a minor issue we had in our room. Location was not too far from the station, a few convenience stores nearby.

2026-06-20 via Nuitee
D
Daria couple ca
10
2026-06-17 via Nuitee
D
Dennis solo_traveller ca
8
2026-06-16 via Nuitee
P
Pierre solo_traveller be
10
2026-06-15 via Nuitee
A
AYAKO couple jp
9
2026-06-15 via Nuitee
B
Barry couple gb
10
Suitable for a short stay
Pros:

Good clean hotel with great views of Tokyo

Cons:

Rooms not big enough for two people with two bits of luggage each.
Breakfast fixed and unchanging every day

2026-06-14 via Nuitee
E
Erwin Rüd couple ch
7
Insgesamt waren wir über eine Woche dort (2 Visits, 4 Tage & 6 Taqge). Für dieses Hotel zu lange
Pros:

Super Lage, gut angebunden an die öffentlichen Verkehrsmittel

Cons:

Kein richtige Bar. Keine Weingläser für die Zimmer erhältlich.
Kein Kleiderkasten im Zimmer.
Das Restaurant ist sehr dürftig gehalten.
Kein Wäscheservice, nur Waschmöglichkeit zum Self-Service.

2026-06-12 via Nuitee
D
Diana solo_traveller au
10
2026-06-08 via Nuitee
G
Gemma family_with_children gb
10
2026-06-08 via Nuitee
B
Barbara couple de
9
Toll gestyltes modernes Hotel, gute ruhige Lage und super Blick
Pros:

Stylisches Hotel in guter Lage mit tollem Blick. Sehr nettes Personal, saubere Zimmer, kompakt aber gut durchdacht. Hab mich sehr wohl gefühlt.

Cons:

Frühstück war gut, könnte aber mehr Abwechslung bieten für einen längeren Aufenthalt

2026-06-06 via Nuitee
R
Ryosuke family_with_children jp
8
2026-06-02 via Nuitee
D
Devapriya solo_traveller ca
9
Pros:

Very sweet staff, really comfortable, beautiful and great location

Cons:

Room was a little small

2026-06-02 via Nuitee
S
shu ching extended_group tw
10
2026-06-01 via Nuitee
O
Oliver couple no
9
Nice Hotel, quiet area, local.
Pros:

Location is good, very cute place. Great views from the rooms. Amazing foodcourt next door.has a retro style over it and very eco friendly. Friendly staff.

Cons:

Little clumsy first taking one elevator that is slow before check in at floor 14. for than take another elevator to your rooms. Breakfast has 2 selections no refill. You can’t pick your own food. For a breakfast lover like me its not that good.

2026-06-01 via Nuitee
C
Célia extended_group fr
9
Pros:

L’emplacement
La propreté
Petit déjeuner équilibré et bon
Le calme de l’hôtel
Petite salle de sport

Cons:

Les chambres classiques sont petites
Le petit déjeuner n’est pas à volonté comme dans beaucoup d’hôtels, pour les gros mangeurs dommage

2026-06-01 via Nuitee
E
Escarlata family_with_children gb
10
2026-05-30 via Nuitee
J
jonathan couple fr
8
Pros:

L’hôtel est très agréable dans son ensemble, le fait qu’il soit en hauteur est un gros plus. La vue depuis les chambres est assez incroyable.

Cons:

Le quartier est un peu décevant

2026-05-29 via Nuitee
Y
Yasue solo_traveller jp
9
2026-05-29 via Nuitee
I
Ilgın solo_traveller tr
8
2026-05-29 via Nuitee