Sotetsu Hotels The Splaisir Yokohama

Hotels
•
Sotetsu Fresa Inn
9.1 (1897 reviews)
Kanagawa-ku, Tsuruya-cho 1-41 , Yokohama , JP

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean and modern rooms
Cons:
Some rooms are small
Air conditioning issues reported

Categories

Cleanliness
8.85
Mentioned as perfect in several reviews. Overall perception of cleanliness is high.
Service
9.85
Staff were described as helpful and responsive. Excellent service praised across multiple reviews.
Location
9.85
Frequent mention of excellent location near transport and attractions.
Room Quality
8.35
Rooms were described as spacious and comfortable, but some mentions of small sizes.
Amenities
8.85
Good range of hotel facilities such as laundry and coffee shop, but some guests noted missing features.
Value for Money
8.35
Good comparison to other hotels but some guests felt certain costs were high.
Food and Beverage
9.35
Quality of food and bakery mentioned positively; restaurant ambience appreciated.
Overall Experience
9.35
A generally enjoyable experience with positive sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Prime Location in Yokohama
Sotetsu Hotels The Splaisir Yokohama is conveniently situated near Yokohama Marine Tower and major attractions like Motosumi-Bremen Shopping District and Nissan Stadium.

Modern Amenities
The hotel offers non-smoking rooms, free WiFi, a fitness centre, and a restaurant serving delectable meals. Each room is furnished with a kettle, kitchenette in selected rooms, air conditioning, safety deposit box, and a flat-screen TV for ultimate comfort.

Delicious Asian Breakfast
Guests can start their day with a scrumptious Asian breakfast before exploring nearby landmarks such as Sankeien and Grandtree Musashikosugi.

To experience luxury and convenience in Yokohama, book your stay at Sotetsu Hotels The Splaisir Yokohama now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1897 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.35
M
MASAHIRO • solo_traveller • jp
8
満足です。
Pros:

部屋が綺麗で朝食もおいしかった。

2026-09-18 • via Nuitee
D
David • extended_group • gb
9
Great value stay in the heart of Yokahama.
Pros:

Location, friendly and helpful staff. Great bed, bathroom and electronic loo. Got the residential room which includes full size fridge freezer, microwave, washi9ng machine and hob.

Cons:

All good!

2026-09-17 • via Nuitee
M
Monica • solo_traveller • ch
10
Tolles Hotel
Pros:

Wie immer toll. Konnte mein Koffer für 3 Tage deponieren.

Cons:

Nichts

2026-09-17 • via Nuitee
K
Kaito • solo_traveller • jp
9
綺麗、コンセント多い、快適
Pros:

部屋は綺麗で、コンセントがたくさんあったのが嬉しかったです！食事も美味しく、スタッフは優しかったです。

Cons:

朝食でパンを頼んだところ、カビたものを出された日がありました。スタッフに行ったところ、すぐに取り替えてくれましたが、気分は良くないです。また朝食の小鉢バイキング、4泊泊まって一度も変化がありませんでした。ホテルのベーカリーのサンドイッチが美味しそうだったので、朝食をそちらに変更できるオプションがあればなお嬉しいです。

2026-09-16 • via Nuitee
U
Utae • solo_traveller • be
10
2026-09-15 • via Nuitee
Y
YANYAN • family_with_children • jp
8
2026-09-14 • via Nuitee
N
NICHOLAS • couple • au
10
This is one of the best hotels I’ve ever stayed in.
Pros:

The rooms are spacious and super clean. The location is fantastic and the cafe bakery in the foyer is amazing!

Cons:

I liked everything.

2026-09-14 • via Nuitee
Z
Zouhair • solo_traveller • us
6
Pros:

Location
Rooms

Cons:

Boring breakfast buffet that repeats the same offerings every day

2026-09-14 • via Nuitee
Y
Yulan • couple • tw
9
整體而言都很讚，除了烘衣機跟枕頭的問題。
Pros:

地點非常方便，房間非常舒適，服務人員也親切友善。

Cons:

房內烘衣機會把衣服烘皺，且非常耗時。枕頭太低，側睡有點辛苦。

2026-09-12 • via Nuitee
M
MIEKO • extended_group • jp
10
ゆっくりリラックスできた
Pros:

フロントから部屋まで全てにおいて清潔感があり気持ちよく利用できた
お風呂の湯船が大きくゆったりと入れた

Cons:

自販機が隔階なので各フロアに置いて欲しい

2026-09-12 • via Nuitee
悅寧 • extended_group • tw
10
2026-09-12 • via Nuitee
S
Sooyeon • solo_traveller • kr
8
2026-09-11 • via Nuitee
Z
Zih-Syuan • solo_traveller • tw
10
2026-09-09 • via Nuitee
Y
YASUO • couple • jp
10
スタッフの方々に安心・信頼
Pros:

希望するお部屋を割り当てていただき、そのお陰で不安なく過ごすことができ、夜もぐっすり眠ることができました。
またその事前のメールのやり取りにおいて、どのスタッフの方もご丁寧に、また温かい言葉で対応いただき、心から安心・信頼してホテルに向かうことができました。
お部屋もとてもきれいで、快適に過ごすことができました。特にお風呂は、今まで泊まったホテルはユニットタイプが多かったのですが、久しぶりのセパレートタイプでゆったりと湯船につかって心身共に癒される気持ちでした。
スタッフの皆様の対応に心から感謝しています。

2026-09-08 • via Nuitee
Y
Yoshio • couple • de
10
便利
Pros:

長期宿泊に便利。
横浜駅からほぼ雨に濡れずに行くことが可能。

2026-09-07 • via Nuitee
T
Thu Nguyen • family_with_children • no
8
Fint hotell
Pros:

Trengsrommet. Godt bakeri

Cons:

Unødvendig Å måtte vise romkort for hver person ved bestilling.

2026-09-07 • via Nuitee
A
Atsuko • family_with_children • jp
7
2026-09-06 • via Nuitee
H
HeeSeok • solo_traveller • gb
9
2026-09-05 • via Nuitee
H
Hiromi • couple • jp
8
普通
Pros:

新しくて綺麗。

Cons:

駅からがわかりにくい。

2026-09-05 • via Nuitee
K
KARLA12 • solo_traveller • be
10
Ubicación excelente
Pros:

La ubicación es excelente! El desayuno es muy bueno y la limpieza es unica

2026-09-04 • via Nuitee