WHITE HOTEL GRAND HAKUBA

Hotels
8.4 (64 reviews)
平23370 , Omachi , JP

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive staff
Pleasant lounge ambiance
Cons:
Small onsen
Infrequent shuttle service

Categories

Cleanliness
7.99
Standard quality for this hotel tier.
Service
8.96
The staff was very attentive and friendly.
Location
8.5
Standard quality for this hotel tier.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
7.98
Onsen is a bit small; no shop present.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Stylish Accommodation

Experience modern comfort and convenience at WHITE HOTEL GRAND HAKUBA. Each room is well-appointed with a flat-screen TV, cozy bedding, and a private bathroom for your relaxation. Some rooms even feature a kitchen for added convenience during your stay.

Ski-in, Ski-out Access

Located just steps away from the slopes, WHITE HOTEL GRAND HAKUBA offers ski-to-door access, perfect for winter sports enthusiasts. With a ski pass sales point on-site, you can easily hit the powder and enjoy a seamless skiing experience.

Scenic Surroundings

Nestled in Omachi, our hotel boasts a picturesque garden, a shared lounge, and a lovely terrace where you can unwind and soak in the breathtaking mountain views. Whether you're hiking, skiing, or exploring nearby attractions, WHITE HOTEL GRAND HAKUBA offers a tranquil retreat for your next getaway.

Book now and elevate your stay at WHITE HOTEL GRAND HAKUBA amidst nature's beauty and modern comforts.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 64 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
大西 • couple • jp
10
2026-09-04 • via Nuitee
岩佐 • solo_traveller • jp
9
2026-08-30 • via Nuitee
Y
Yu Ping • solo_traveller • tw
8
2026-08-25 • via Nuitee
I
Ishino • solo_traveller • jp
7
2026-08-20 • via Nuitee
K
keiichi • couple • jp
8
色々なことを良く考えられているホテル
Pros:

・スタッフのみなさんがとても親切。
・設備も全て新しく、部屋も清潔でとても気持ちよく滞在できた。
・冷蔵庫が150lクラスだったので途中で買った生物のお土産やお酒も全て冷やす事が出来た。

Cons:

・階数移動はあまりありませんが、エレベーターがあればさらに良かった。

2026-08-12 • via Nuitee
N
Nripendra • family_with_children • jp
10
Pros:

View

2026-08-10 • via Nuitee
F
Faiz • couple • jp
10
2026-08-04 • via Nuitee
Y
Yuki • family_with_children • jp
7
まあ、良かった
Pros:

部屋がキレイだった

Cons:

大浴場が夏場も使えるとよかった。
フロント付近もエアコンがついていると良かった

2026-07-20 • via Nuitee
Y
Yuju • solo_traveller • tw
10
2026-06-10 • via Nuitee
M
miho • solo_traveller • jp
4
2026-05-07 • via Nuitee
T
TABUCHI • couple • jp
8
2026-05-03 • via Nuitee
R
Robert • couple • au
9
A nice quite ski in / ski out accomodation option for Hakuba valley. Need to change guest access to onsen policy and
Pros:

Lovely feel and atmosphere to this hotel in a ski in/ ski out location. We loved everything about this hotel except the silly onsen access arrangements and timing. (See below). Room and its facilities were clean, modern, good design and relatively spacious. The included breakfast was good, however refills on juice, coffee and tea etc would improve things. We had dinner a couple of times at the in-house restaurant during our week at the hotel and we thought the food was generally good quality and relatively good value. Staff attentiveness and customer service was mixed, varying from excellent, to disinterested.

Cons:

Need to change there hotel guest access policy to the onsen/ bath. Only being able to have general guest access in the morning and having to pay an extra 5000 yen for private onsen access in the afternoon/evening is a silly and simply price gouging arrangement. Most guests want to access the onsen in the afternoon/ evening after a day of skiing / walking or exploring. If you want to offer private onsen access booking option, don’t do it at the peak time most hotel guests want to access these facilities. So to make this time by private booking only really detracts from the hotels attraction and unless that changes we probably would look to go elsewhere which is a pity. 9 digit passcode on room doors is painful.

2026-03-10 • via Nuitee
E
evie • couple • au
10
It was beautiful. Sitting around the fire place at night after a full day snow hoarding
Pros:

Ski in ski out

Cons:

A bit far from town

2026-03-08 • via Nuitee
T
TSZ WAI • couple • hk
10
2026-03-05 • via Nuitee
Y
Yi-Ting • family_with_children • tw
10
2026-02-27 • via Nuitee
A
Antoine • couple • fr
8
Pros:

L'hôtel est très beau et les chambres sont très confortables. Le petit déjeuner japonais est vraiment super

Cons:

L'hôtel est un peu loin des domaines de happo one et Goryu (25 minutes en navette). mais il est parfait pour des familles ou des gens qui souhaitent apprendre à skier.

2026-02-26 • via Nuitee
J
Jingling • couple • cn
8
2026-02-25 • via Nuitee
E
Eiichiro • couple • jp
3
もったいない
Pros:

ロケーション

Cons:

室の空調、
一晩中うるさく寝れなかった

2026-02-13 • via Nuitee
P
Preston • couple • us
10
Great experience, worth the money. When you arrive to area, go to supermarket before you arrive there. Other than that,
Pros:

They asian girl who works at the front desk is a rock star. She handled all of my problems so well. I will be back

Cons:

There isn’t many places around the hotel to eat

2026-02-11 • via Nuitee
Y
Yiu Wing • couple • hk
8
2026-01-24 • via Nuitee