Holiday Inn Lucknow Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (777 reviews)
Kanpur Road , Lucknow , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Poor cleanliness
Inconsistent service quality

Categories

Cleanliness
6.39
There were complaints about poor hygiene and cleanliness not addressed for days.
Service
9.36
Overall attention from staff was noted as very good, though some specific service experiences were lacking.
Location
9.4
The location is praised as convenient, particularly for travelers near the airport.
Room Quality
8.35
Rooms were described as nice, but quality of service impacts the overall perception.
Amenities
7.88
Amenities rating adjusted as some facilities did not meet expectations related to the price.
Value for Money
6.84
Due to high pricing and service quality concerns, the value for money is considered below expectations.
Food and Beverage
7.39
Breakfast was specifically praised, but other food-related comments indicated room for improvement.
Overall Experience
8.36
Despite various issues, the overall sentiment was mostly positive among reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:21

Property Description

Luxurious Accommodation and Convenient Location

Outdoor Pool and Fitness Center
The hotel boasts an inviting outdoor swimming pool and a well-equipped fitness center, perfect for guests looking to relax and stay active during their stay.

Diverse Dining Options
Guests can indulge in a delicious buffet breakfast and savor a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes. Vegetarian, halal, and vegan options are also available upon request.

Exceptional Service and Accessibility
With a multilingual staff fluent in English and Hindi available 24/7 at the reception, guests can expect top-notch service throughout their stay. The hotel's proximity to Lucknow Junction Railway Station and the airport, along with the option for a paid airport shuttle service, ensures convenient accessibility for travelers.

Book your stay at Holiday Inn Lucknow Airport, an IHG Hotel, for a memorable and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 777 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.39
Overall Experience: 8.36
R
Rakesh • solo_traveller • in
10
Comfort & enjoyable stay
Pros:

Behaviour of staff are very good

Cons:

The location & clean property

2026-09-14 • via Nuitee
S
Somprakas • family_with_children • in
8
Pros:

Location was very close to airport and also close to many good eateries. It was situated on a four lane highway and the locality was clean and safe. Vehicles were available round the clock. The main city was within half an hour drive.
The room was spacious and well maintained. Apart from a large and comfy king bed, it also had a large couch and a table and chair for work. Air conditioning was central with in-room control, soundless and very effective.
Toilet was clean with a set of toiletries and a number of different towels. Hot water was good and the water pressure was excellent.
Check in and check out was fast. Staff at the front desk were helpful. In room dining was fast service. Breakfast was of large spread and sumptuous and tasty.
Good parking space was available.

Cons:

Nothing significant. Only the lobby was smaller unlike a five star.

2026-09-07 • via Nuitee
R
Raj Kumar • couple • in
9
2026-09-07 • via Nuitee
D
Dharmendra • family_with_children • in
10
2026-09-06 • via Nuitee
S
Sanskar • solo_traveller • in
10
Good stay
Pros:

Shikha, Karuna & Vivek were very welcoming. Overall a great stay

Cons:

Wifi username and password wasnt provided.

2026-09-04 • via Nuitee
D
Das • solo_traveller • in
8
good for an overnight stay or two near Airport area
Pros:

Breakfast could have been better with more varieties

2026-09-03 • via Nuitee
A
Amarjeet • couple • in
3
Bad choice to stay there
Pros:

Nothing

Cons:

It was stinking like hell . Restrauant staff was very unprofessional. . Very far from the city

2026-09-02 • via Nuitee
Q
Quamar • couple • in
7
2026-08-30 • via Nuitee
P
Prasanta • couple • in
10
All good
Pros:

Everything

Cons:

Nothing

2026-08-24 • via Nuitee
A
Ambreen • solo_traveller • in
8
2026-08-23 • via Nuitee
U
Umesh • solo_traveller • in
6
Cons:

There was some very disturbing sound of some doors opening or something else very frequently in the night between 2 to 4.30 or 5 am
Very disturbing sounds and sleepless night.

2026-08-22 • via Nuitee
M
Mahendra Pratap • family_with_children • in
10
2026-08-22 • via Nuitee
V
Vijay • family_with_children • in
8
Hotel was good but the booking site wasn't at all
Pros:

Breakfast was good

Cons:

Booking.com wasn't good
It showed me the price of booking at 4570/- excluding tax with 2 adults and I booked it with 1 adult and a kid aging 14 years still they charge me at the hotel for an extra person
Totally disappointed
And they even mailed me parking charges after I booked the hotel
When I was booking...breakfast including icon was on which meant including but I had to pay extra for buffet breakfast
No transparency at all

2026-08-21 • via Nuitee
A
Anubhav • family_with_children • in
5
Stay was okay but breakfast manager was pathetic!
Pros:

Location and size of room.

Cons:

Over checking at security, even o am going to my car, o need to get checked again.
The manager at breakfast time was really bad. I ordered dosa and after 20 mins they came and said that the live counter is closed.
The experience for buffet breakfast was really pathetic.

2026-08-17 • via Nuitee
S
sidhartha • couple • in
1
Absolutely Disappointed
Pros:

Its vicinity to the airport & next to local city train
Property is new construction, ample of parking space

Cons:

Everyone needs to be trained here :-
Rude and Non Coordinated Staff
No Interdepartmental communication
Lazy and Non Responsible
Check in took 45 minutes
Extension of stay 25 minutes despite of prebooked room .
Luggage delivery to Room almost 30 minutes.
At Check out "No one turned up to collect luggae , has to walk with 5 bags down from 3rd floor to Ground"
Dining Menu took 40 minutes to be sent to room and albi was "it is not my job ask front desk"

Parking arrangements " Mess"

Asked for Diet Cola and the server quoted "its dry day and bar is closed and i cant serve Diet Cola"
Took me ages to explain him its "Non Alcoholic Drink"

List is too long .. most of them were very rude and non courteous , other than Riya Chef at Restaurant who took good care of us ,

Dont waste your precious time and Money here !!

2026-08-16 • via Nuitee
S
Samar • solo_traveller • qa
8
Pros:

House Keeping Service and Hospitality at Breakfast.

Cons:

Value for money.

2026-08-15 • via Nuitee
V
Viraj • solo_traveller • in
10
2026-08-14 • via Nuitee
Y
Yusuf • family_with_children • in
10
2026-08-11 • via Nuitee
S
Shantam • solo_traveller • in
10
2026-08-09 • via Nuitee
V
verma • solo_traveller • in
1
2026-08-06 • via Nuitee