Holiday Inn Lucknow Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (780 reviews)
Kanpur Road , Lucknow , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast / large food spread
Convenient location near the airport and eateries
Spacious, well-maintained rooms and effective AC
Ample parking
Some helpful/front-desk and restaurant staff noted
Cons:
Inconsistent or rude service; long check-in and luggage delays
Buffet timing and breakfast service issues (manager/staff complaints)
Booking/price transparency problems and unexpected extra charges
Isolated reports of bad odor and disturbing night noise
Occasional missing wifi credentials and small lobby

Categories

Cleanliness
7.8
Mostly clean rooms and toilets praised in multiple reviews (clean towels, good hot water), but isolated reports of strong odor and some guests noting smaller lobby—overall slightly below target due to those negative incidents.
Service
7
Mixed to negative service sentiment: several reviews report rude or uncoordinated staff, long check-in and luggage delays, and poor restaurant/breakfast management, though a few staff members were singled out positively.
Location
9.2
Consistently praised for proximity to the airport, easy access to eateries, safe and clean locality and good roadway access; one comment about distance to main city but overall location is a strong positive.
Room Quality
9.2
Rooms described as spacious, well maintained with comfortable king bed, good AC, quiet HVAC, effective water pressure and clean toilets — generally high marks from guests.
Amenities
8
Good parking, functioning in-room dining and central AC; some issues noted (small lobby, occasional bar/service limitations, missing wifi credentials) so rated slightly above target.
Value for Money
7.5
Perceived value impacted by booking/charge transparency issues (extra person/parking/breakfast charges) and at least one guest explicitly questioning value despite good facilities.
Food and Beverage
8.4
Food and breakfast frequently praised (large spread, tasty), though several complaints about buffet service, timing and a problematic breakfast manager reduce the score slightly.
Overall Experience
7.7
Overall mixed experience: many guests report pleasant stays (good rooms, breakfast, location) while others report significant service and operational issues leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Luxurious Accommodation and Convenient Location

Outdoor Pool and Fitness Center
The hotel boasts an inviting outdoor swimming pool and a well-equipped fitness center, perfect for guests looking to relax and stay active during their stay.

Diverse Dining Options
Guests can indulge in a delicious buffet breakfast and savor a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes. Vegetarian, halal, and vegan options are also available upon request.

Exceptional Service and Accessibility
With a multilingual staff fluent in English and Hindi available 24/7 at the reception, guests can expect top-notch service throughout their stay. The hotel's proximity to Lucknow Junction Railway Station and the airport, along with the option for a paid airport shuttle service, ensures convenient accessibility for travelers.

Book your stay at Holiday Inn Lucknow Airport, an IHG Hotel, for a memorable and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 780 reviews
Cleanliness: 7.8
Service: 7
Location: 9.2
Room Quality: 9.2
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.4
Overall Experience: 7.7
M
Mrityunjay • couple • ca
4
2026-10-30 • via Nuitee
P
Prasanta • couple • in
9
It was very pleasant
Pros:

All good

Cons:

Nothing

2026-10-30 • via Nuitee
R
Raj Kumar • extended_group • in
10
Very good stay
Pros:

Buffet, Cleanliness, service

Cons:

Buffet timing should be flexible for some cases

2026-10-30 • via Nuitee
M
Mrityunjay • couple • ca
4
2026-10-30 • via Nuitee
A
Ajit • solo_traveller • in
10
2026-10-18 • via Nuitee
R
Ranjana • couple • au
10
Superb stay in Lucknow..
Pros:

Superb food and breakfast...

Cons:

staff and food buffet service...

2026-10-18 • via Nuitee
K
kishore • solo_traveller • in
10
2026-10-11 • via Nuitee
K
Karan • solo_traveller • in
1
2026-10-10 • via Nuitee
S
Siddharth • couple • in
10
2026-10-08 • via Nuitee
A
Akhilesh • solo_traveller • in
8
2026-10-08 • via Nuitee
R
Raj Kumar • couple • in
10
2026-10-07 • via Nuitee
R
Rakesh • solo_traveller • in
10
Comfort & enjoyable stay
Pros:

Behaviour of staff are very good

Cons:

The location & clean property

2026-09-14 • via Nuitee
R
Raj Kumar • couple • in
9
2026-09-07 • via Nuitee
S
Somprakas • family_with_children • in
8
Pros:

Location was very close to airport and also close to many good eateries. It was situated on a four lane highway and the locality was clean and safe. Vehicles were available round the clock. The main city was within half an hour drive.
The room was spacious and well maintained. Apart from a large and comfy king bed, it also had a large couch and a table and chair for work. Air conditioning was central with in-room control, soundless and very effective.
Toilet was clean with a set of toiletries and a number of different towels. Hot water was good and the water pressure was excellent.
Check in and check out was fast. Staff at the front desk were helpful. In room dining was fast service. Breakfast was of large spread and sumptuous and tasty.
Good parking space was available.

Cons:

Nothing significant. Only the lobby was smaller unlike a five star.

2026-09-07 • via Nuitee
D
Dharmendra • family_with_children • in
10
2026-09-06 • via Nuitee
S
Sanskar • solo_traveller • in
10
Good stay
Pros:

Shikha, Karuna & Vivek were very welcoming. Overall a great stay

Cons:

Wifi username and password wasnt provided.

2026-09-04 • via Nuitee
D
Das • solo_traveller • in
8
good for an overnight stay or two near Airport area
Pros:

Breakfast could have been better with more varieties

2026-09-03 • via Nuitee
A
Amarjeet • couple • in
3
Bad choice to stay there
Pros:

Nothing

Cons:

It was stinking like hell . Restrauant staff was very unprofessional. . Very far from the city

2026-09-02 • via Nuitee
Q
Quamar • couple • in
7
2026-08-30 • via Nuitee
P
Prasanta • couple • in
10
All good
Pros:

Everything

Cons:

Nothing

2026-08-24 • via Nuitee