Holiday Inn Lucknow Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (777 reviews)
Kanpur Road , Lucknow , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Poor cleanliness
Inconsistent service quality

Categories

Cleanliness
6.39
There were complaints about poor hygiene and cleanliness not addressed for days.
Service
9.36
Overall attention from staff was noted as very good, though some specific service experiences were lacking.
Location
9.4
The location is praised as convenient, particularly for travelers near the airport.
Room Quality
8.35
Rooms were described as nice, but quality of service impacts the overall perception.
Amenities
7.88
Amenities rating adjusted as some facilities did not meet expectations related to the price.
Value for Money
6.84
Due to high pricing and service quality concerns, the value for money is considered below expectations.
Food and Beverage
7.39
Breakfast was specifically praised, but other food-related comments indicated room for improvement.
Overall Experience
8.36
Despite various issues, the overall sentiment was mostly positive among reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:21

Property Description

Luxurious Accommodation and Convenient Location

Outdoor Pool and Fitness Center
The hotel boasts an inviting outdoor swimming pool and a well-equipped fitness center, perfect for guests looking to relax and stay active during their stay.

Diverse Dining Options
Guests can indulge in a delicious buffet breakfast and savor a variety of cuisines at the on-site restaurant, offering American, Chinese, and British dishes. Vegetarian, halal, and vegan options are also available upon request.

Exceptional Service and Accessibility
With a multilingual staff fluent in English and Hindi available 24/7 at the reception, guests can expect top-notch service throughout their stay. The hotel's proximity to Lucknow Junction Railway Station and the airport, along with the option for a paid airport shuttle service, ensures convenient accessibility for travelers.

Book your stay at Holiday Inn Lucknow Airport, an IHG Hotel, for a memorable and hassle-free experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 777 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 7.39
Overall Experience: 8.36
P
Prasanta couple in
10
All good
Pros:

Everything

Cons:

Nothing

2026-08-24 via Nuitee
A
Ambreen solo_traveller in
8
2026-08-23 via Nuitee
M
Mahendra Pratap family_with_children in
10
2026-08-22 via Nuitee
U
Umesh solo_traveller in
6
Cons:

There was some very disturbing sound of some doors opening or something else very frequently in the night between 2 to 4.30 or 5 am
Very disturbing sounds and sleepless night.

2026-08-22 via Nuitee
V
Vijay family_with_children in
8
Hotel was good but the booking site wasn't at all
Pros:

Breakfast was good

Cons:

Booking.com wasn't good
It showed me the price of booking at 4570/- excluding tax with 2 adults and I booked it with 1 adult and a kid aging 14 years still they charge me at the hotel for an extra person
Totally disappointed
And they even mailed me parking charges after I booked the hotel
When I was booking...breakfast including icon was on which meant including but I had to pay extra for buffet breakfast
No transparency at all

2026-08-21 via Nuitee
A
Anubhav family_with_children in
5
Stay was okay but breakfast manager was pathetic!
Pros:

Location and size of room.

Cons:

Over checking at security, even o am going to my car, o need to get checked again.
The manager at breakfast time was really bad. I ordered dosa and after 20 mins they came and said that the live counter is closed.
The experience for buffet breakfast was really pathetic.

2026-08-17 via Nuitee
S
sidhartha couple in
1
Absolutely Disappointed
Pros:

Its vicinity to the airport & next to local city train
Property is new construction, ample of parking space

Cons:

Everyone needs to be trained here :-
Rude and Non Coordinated Staff
No Interdepartmental communication
Lazy and Non Responsible
Check in took 45 minutes
Extension of stay 25 minutes despite of prebooked room .
Luggage delivery to Room almost 30 minutes.
At Check out "No one turned up to collect luggae , has to walk with 5 bags down from 3rd floor to Ground"
Dining Menu took 40 minutes to be sent to room and albi was "it is not my job ask front desk"

Parking arrangements " Mess"

Asked for Diet Cola and the server quoted "its dry day and bar is closed and i cant serve Diet Cola"
Took me ages to explain him its "Non Alcoholic Drink"

List is too long .. most of them were very rude and non courteous , other than Riya Chef at Restaurant who took good care of us ,

Dont waste your precious time and Money here !!

2026-08-16 via Nuitee
S
Samar solo_traveller qa
8
Pros:

House Keeping Service and Hospitality at Breakfast.

Cons:

Value for money.

2026-08-15 via Nuitee
V
Viraj solo_traveller in
10
2026-08-14 via Nuitee
Y
Yusuf family_with_children in
10
2026-08-11 via Nuitee
S
Shantam solo_traveller in
10
2026-08-09 via Nuitee
V
verma solo_traveller in
1
2026-08-06 via Nuitee
T
Tapan couple in
9
2026-08-06 via Nuitee
V
Vishal solo_traveller in
10
2026-07-25 via Nuitee
B
Bhushan solo_traveller in
10
2026-07-22 via Nuitee
A
Anisha family_with_children in
8
2026-07-21 via Nuitee
S
SUNIL KUMAR solo_traveller in
8
2026-07-18 via Nuitee
M
maneesh solo_traveller in
10
2026-07-17 via Nuitee
R
Rajat Arora A solo_traveller in
4
Cons:

If a room is booked for 3 adults, it is absurd for hotel to charge for an extra bed with reception guy giving a plea that guests manage themselves without extra bed if more than 2 stay but we charge for 3.

2026-07-15 via Nuitee
R
Ravi solo_traveller in
6
2026-07-12 via Nuitee