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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Karaoke
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Public transport tickets
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Entertainment staff
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Fitness/spa locker rooms
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Yoga classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience comfort and relaxation in our spacious rooms with a seating area, perfect for unwinding after a day of adventures.
Culinary Delights
Indulge in a variety of dining options, from buffet breakfasts to a restaurant serving American, Chinese, and Indian cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and halal options available.
Recreational Activities
Enjoy a refreshing dip in the outdoor swimming pool, explore the lush garden, or engage in exciting outdoor activities like hiking and cycling. Fun awaits for guests of all ages at the children's playground.
Book now for an unforgettable stay at Fortune Resort Kalimpong- Member ITC's hotel group!
24th December 2024 (Christmas Eve) - Mandatory Gala dinner for all bookings.
Adults (18 years & above): INR 2999 plus GST per person (stag) & INR 5499 plus GST per couple.
Children between 10 to 17 years: INR 1499 plus GST per child.
Children 9 years and below: Complimentary dinner.31st December 2024 (New Year’s Eve) – Mandatory Gala dinner for all bookings.
Adults (18 years & above): INR 3999 plus GST per person (stag) & INR 7499 plus GST per couple.
Children between 10 to 17 years: INR 2499 plus GST per child.
Children 9 years and below: Complimentary dinner.
A deposit may be required at the property.
Location
Guest Reviews
The food and service was amazing. Location is also good. Premises neat and clean and great views
Less towels in the room.
The service and hospitality
Location wise it’s a lil away from the city center
We had a mostly enjoyable stay at Fortune Resort Kalimpong, which is beautifully located with stunning mountain views and a serene, well-maintained property. The rooms were comfortable and clean, and the overall ambiance is perfect for a relaxing family getaway in the hills.
There were some notable issues that affected our experience:
• We arrived late at night around 10:30 PM after informing the hotel multiple times in advance, but there was no staff available to help with our luggage.
• Since we had pre-paid for the dinner buffet (which closes at 10:30), we requested them to set aside some items and deliver to the room. Despite confirming the order twice, several items were missing and others were replaced without notice.
• The next day, while having a Caesar salad, we found a stapler pin inside it. This was extremely concerning, especially as we were travelling with family including an infant and had also ordered baby food. The staff’s response was very casual (“sorry, won’t happen again”) with no proper explanation, investigation, or any form of compensation. We were still charged for the salad.
Very nice location, very good breakfast, delicious, staffs r kind n nice
Water in sink is not going through properly, toilet needs renovation, no conditioner cheap qyality tooth brush, no bathrobe.
Courteous and involved staff. Good restaurant with wide variety and excellent breakfast. Room comfortable and large. Gorgeous Kanchenjunga view.
Ther is nothing untoward to mention.
Staff were excellent, particularly the restaurant… views of Kanchenjunga were amazing… well maintained, spacious, quality hotel located in Kalimpong!
Pool needs updating, although nice infinity look!
Location is excellent with breathtaking views of Mt Kanchenjonga from our room.
Breakfast is repetitive and there's scope for improvement
Breakfast
House keeping staff very good.
restaurant staff service very poor.
Come to this hotel if you have your own car as to and from to town is extremely costly and very difficult to go on foot.
Restaurant staff suraj very rude and highly disrespectful
to senior citizen .other waiters are good though.
Restaurant staff suraj /location
Food, quiet, good views of mountains and Sikkim city.
Nil
great
Hospitality of the staff starting from front desk speciality Tania & her team was awesome. In Restaurant team Sowmadip, and his colleges hospitality is more than home.
If possible to keep some indore games I'm future. In case of rains people can play some TT to spend time & physical fitness.
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