Zone Connect by The Park Mussoorie

Hotels
Opp. to LIC Building, Off the Mall Road, Kulri, Mussoorie , Mussoorie , IN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable with nice breakfast
Cons:
Rooms are old and not clean

Categories

Cleanliness
4.08
Rooms are old and not clean. This should be listed as 2 star not a 4 star hotel.
Service
9.55
Standard quality for this hotel tier.
Location
9.09
Standard quality for this hotel tier.
Room Quality
6.04
Standard quality for this hotel tier.
Amenities
9.07
Standard quality for this hotel tier.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
9.08
Comfortable with nice breakfast.
Overall Experience
8.05
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:02

Property Description

Luxurious Accommodation
Zone Connect by The Park, Mussoorie offers comfortable rooms with modern amenities like flat-screen TVs, private bathrooms, and cozy seating areas. Enjoy complimentary slippers and free toiletries for added comfort during your stay.

Dining and Recreation
Indulge in delicious meals at the on-site restaurant or opt for room service for a cozy night in. For outdoor enthusiasts, bike and car hire services are available, with the option to explore the area through cycling. Unwind at the terrace, garden, or games room for a relaxing evening.

Convenient Location
Located just steps away from Mussoorie Mall Road and Camel's Back Road, this hotel provides easy access to popular attractions. Explore the stunning Kempty falls nearby or take a short drive to Jolly Grant Airport for convenient travel arrangements.

Book now for a memorable stay at Zone Connect by The Park, Mussoorie.

Important information:

Please note that the mall road in Mussoorie will be closed to all vehicles every evening from 4:00 PM to 10:00 PM until June end. Please note that guests will have to make their own way to the hotel (1640 feet away) on foot from Mall Road.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 4.08
Service: 9.55
Location: 9.09
Room Quality: 6.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 8.05
G
gautam • couple • in
10
I went with my family and I was welcomed decently with a welcome drink of tea and ginger and honey water for my wife as
Pros:

Soothing and calming property

Cons:

As of now all ok

2026-09-13 • via Nuitee
S
Shreyans • solo_traveller • in
6
Should be chosen only as a last option.
Pros:

Location is good. Staff are good.

Cons:

The place is old, almost dilapidated. Rooms stink. Indoor games are not there, as advertised. Food was just about palatable.

2026-06-07 • via Nuitee
S
Siddharth • solo_traveller • in
6
Cons:

Parking spot, and the smell in rooms

2026-05-01 • via Nuitee
J
Jyoti.jain • solo_traveller • in
5
2026-04-21 • via Nuitee
R
Richa • family_with_children • in
6
Ok not so good
Pros:

Staff is courteous and polite. Very helpful.

Cons:

Property is good but not maintained.
Can be. More valued if properly maintained.
It is not at all a 4 star property. Approach to property is not at all good very conjusted roads.Highly risky if traveling by own car.

2026-03-23 • via Nuitee
B
Bhavkirat • couple • nz
10
2026-02-23 • via Nuitee
S
Saad • family
4
Pros:

Rooms are old and not clean. This should be listed as 2 star not a 4 star hotel.

2025-12-22 • via Nuitee
P
PRAMOD • family_with_children • in
10
Pros:

Comfortable with nice breakfast.

2025-08-24 • via Nuitee
N
Neeraj • family with young children • in
7
Good
2025-06-14 • via Nuitee
S
Sanyog • review category business travellers • in
2
Very poor
Cons:

The bathroom were very stinky with exhaust not working and were located in the innermost corner of the room making it unbearable.

The pest control was extremely bad and twice we had to ask staff to remove leaches and earthworms from the bathroom.
No water bucket and mugs in bathroom and the showers were very old and weathering off.

The room was handed over around 1.30 hours late.
The pool table had an incomplete number of balls and the cue ball was a golf ball.

The table tennis rackets were all broken.


It was the worst zone by the park hotel from all I have stayed with.

Overall a waste of family time, comfort and money.

2025-06-02 • via Nuitee
J
Juneja • family with young children • in
5
Passable
Pros:

View

Cons:

Food

2025-05-26 • via Nuitee
S
Sharad • family with young children • in
9
Superb
2025-04-20 • via Nuitee
S
Surbhi • young couple • in
1
bkvas h bilkul na to koi facility h or na location photos daali h net vo bilkul jhuth h paise khrab
Pros:

Nothing

Cons:

Nothing kuch b nhi achaa sb bkvas h

2025-04-16 • via Nuitee
S
Sushma • family with young children • in
9
Superb
2025-02-09 • via Nuitee
A
Ankit • family with young children • in
9
Superb
Pros:

Here’s a concise yet impactful review for Park Plaza Mussoorie, highlighting the excellent service from Mampi, Ricky, and Sandeep:

Wonderful Stay with Exceptional Service at Park Plaza Mussoorie!

We had a fantastic stay at Park Plaza Mussoorie, and a big part of that was the amazing hospitality provided by Mampi, Ricky, and Sandeep. Their professionalism, warmth, and attentiveness made our experience truly memorable.

Mampi was incredibly welcoming and ensured we had everything we needed. Her kind and courteous nature made us feel at home.

Ricky provided outstanding service with a smile, always ready to assist and go the extra mile to make our stay comfortable.

Sandeep was extremely efficient and helpful, ensuring every little detail was taken care of with great enthusiasm.

The hotel itself offers stunning views, a peaceful ambiance, and top-notch amenities, but it’s the exceptional service that truly sets it apart. We highly recommend this place to anyone visiting Mussoorie and look forward to returning!

⭐⭐⭐⭐⭐

Cons:

Need to improve food...

2025-01-30 • via Nuitee
A
Anshu • group • ca
1
Bad
2025-01-08 • via Nuitee
S
Sukanya • family with young children • in
4
We were provided a different category of room which was very shabby.
Pros:

Food quality and taste.

Cons:

Location was horrible. Not connected with the main road and the hotel car was not available when needed. All these are not mentioned in booking.com, hence we were not aware of these, until we reached there.

2025-01-08 • via Nuitee
S
Sohil • family with young children • in
7
Comfortable stay.
Pros:

Good and courteous staff. Overall, good.

Cons:

Need to work on the bathrooms.

2025-01-04 • via Nuitee
N
Narendra • young couple • in
8
Very good
Pros:

Breakfast was very nice. Even food quality was also nice

2025-01-01 • via Nuitee
H
Harshwardhan • family with young children • in
7
Excellent location to stay and shop in Mussoorie
Pros:

We booked a family room for 4 in December for 4 nights. The hotel location is excellent, just 50-100m walk from mall road. Ideal location for shopping. They have a good restaurant. The breakfast is good, but almost same every day. Staff is very helpful, and the service is prompt. Bit overpriced considering the quality of rooms. Overall, we enjoyed the stay.

Cons:

The family rooms are located on ground floor, so no view is available. The family rooms are small and get congested to move around. Cannot unpack as there is only one small cupboard so, you live out of your suitcase. Suggest the hotel to improve size of wardrobe so that the guests can unpack and not have to keep suitcases on the floor. The rooms do not have in-built heaters and the heaters provided by hotel were inadequate to heat the room. In adequate electrical sockets in the room.

2024-12-31 • via Nuitee