Aurika, Mumbai International Airport

Hotels
•
Independent
8.8 (134 reviews)
Chhatrapati Shivaji Maharaj INT Airport, Mumbai, Maharashtra, 400099 , Mumbai , IN

Facilities

Elevator
Breakfast available (surcharge)
Television in common areas
Multilingual staff
Porter/bellhop
Full-service spa
Meeting rooms
Wedding services
24-hour business center
Conference center
See all facilities

Review Highlights

Pros:
Courteous and responsive staff (multiple mentions)
Convenient location for the airport
Comfortable, good-sized rooms and beds
Good pool and spa (spa described as affordable)
Clean rooms reported by many guests
Good value for money and suitable for families
Plentiful breakfast options (when not crowded)
Cons:
Occasional poor upkeep (clogged shower reported)
Mixed service quality—some underwhelming or unempathetic interactions
Breakfast area crowded and chaotic
TV/channel/OTT access issues in some rooms
Noise from staff doors and event vibrations in some rooms
Occasional cold room service food

Categories

Cleanliness
8.7
Generally described as clean and well-maintained by multiple guests, though one guest reported poor upkeep and a clogged shower.
Service
8
Mixed: many guests praised courteous, professional and responsive staff (several staff named), but there are multiple reports of underwhelming or unempathetic interactions and some instances of extremely poor service.
Location
9.2
Convenient for the airport and very close by; noted as suitable for pre-flight stays. City center access takes around an hour due to traffic.
Room Quality
8.5
Rooms described as comfortable and good-sized with comfortable beds; some negatives include non-working TVs, noise from staff doors and occasional event vibrations.
Amenities
9.6
Strong amenities highlighted: good pool, an affordable luxury spa, pleasant interiors and family-friendly facilities.
Value for Money
9.6
Multiple guests called the hotel good value for money; spa and services noted as affordable relative to quality.
Food and Beverage
8
Breakfast had plentiful options but was often crowded and chaotic due to limited space; occasional issues with room service meals arriving cold.
Overall Experience
8.8
Mostly positive overall stays with helpful staff and convenient airport location, though a subset of guests experienced underwhelming service or specific operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Luxurious Spa and Recreational Amenities - Indulge in body treatments at the on-site spa or take a dip in the outdoor pool. Stay active at the 24-hour fitness center, ensuring relaxation and wellness during your stay.

Gourmet Dining and Refreshing Beverages - With two restaurants, a coffee shop/cafe, and a bar/lounge offering a variety of culinary delights and drinks, your taste buds are in for a treat. Enjoy 24-hour room service for the ultimate convenience.

Convenience and Comfort - Experience top-notch services including concierge, wedding services, and a 24-hour front desk. Unwind in the elegantly designed rooms with modern amenities and rainfall showers. Complimentary Wi-Fi keeps you connected.

Immerse yourself in luxury at Aurika, Mumbai Skycity – Luxury by Lemon Tree Hotels, ideally located near key attractions. Book now for an unforgettable experience.

Important information:

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.7
Service: 8
Location: 9.2
Room Quality: 8.5
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 8
Overall Experience: 8.8
S
Suyog
6
Pros:

Poor upkeep. The bathroom shower was clogged. We requested the front desk to fix it and were assured that it was. But disappointingly nothing was changed or fixed.

2025-10-09 • via Nuitee
M
Matthew • partner
6
Pros:

Rooms are decent and provide most things you could need for a visit to Mumbai. Only issues I had was that the tv didn’t work very well and there seemed to be a light coming from the air conditioning unit which I couldn’t find a way to turn off.

Room 607 faces a staff only double door which they frequently go in & out of and sadly it slams all throughout the night. One of the evenings there was an event which made the room shake with the vibrations from the music - bring ear plugs! Surprisingly though I had a side airport runway view 👍

Breakfast was a mess, staff & customers were regularly bump into each other due to such a small space for nearly 700 rooms that all seem to include brekkie. I tried several local options but they weren’t to my taste so all I ended up with was toast and tea. Bit of a waste really.

Location is fine for the airport, to get to the city it takes almost 1 hour, mostly due to traffic but Uber’s are a plenty.

2025-10-02 • via Nuitee
H
Ha Un
10
Pros:

great service, had a pleasant stay with them

2025-09-29 • via Nuitee
F
Farhan • family
10
Pros:

Great interiors and courteous staff. Room was very comfortable and breakfast had plentiful options. Will surely book again.

2025-08-31 • via Nuitee
K
Krista
10
Pros:

The staff was amazing. It is a luxury hotel with a great spa, that is very affordable.

2025-08-27 • via Nuitee
U
Urmil • family_with_children
6
Pros:

Check in experience at Aurika was underwhelming. We came to Aurika on a day when Mumbai broke a 100 year record in rainfall. Due to which, roads and trains were closed for a 6 to 8 hours and my 6 hr journey to Mumbai became 18 hour journey. When I mentioned this to Shakshi and requested for a free upgrade, she said that she has already upgraded me, however, when we got the room we had booked. Shakshi was also quite unempathetic to our situation. As we had almost 12 bags, we continuously requested for a room upgrade, but the front desk kept dodging us and didn't assist us. Breakfast experience was okay as well, till the last day when Raj and Sumit impressed us with their service. The housekeeping crew was excellent.

Overall an underwhelming experience.

2025-08-26 • via Nuitee
P
Pranab • family
6
Pros:

Extremely poor service.

2025-08-17 • via Nuitee
A
Amy • family
10
Pros:

Stayed here with my family for 3 nights. Beautiful hotel. Good sized room, comfortable beds. Very close to airport. Breakfast buffet was good. We would stay here again.

2025-08-15 • via Nuitee
A
Agnieszka
8
Pros:

Room very noce and comfy, Staff helpfull and friendly, but food ordered to room arrived cold

2025-08-13 • via Nuitee
A
Alina • family_with_children
10
Pros:

property is very good. staff is also very pleasant.

2025-08-09 • via Nuitee
K
Ketan
10
Pros:

Very nice hotel, though service in the restaurants can be faster

2025-08-07 • via Nuitee
M
Manoj
6
Pros:

Its not what is looks like

2025-07-28 • via Nuitee
U
Urmil • family_with_children
8
Pros:

Property is amazing with professional and responsive staff. Damien from breakfast was exceptional. Only issue I faced is that the TV didn't work. Most of the channels didn't work and I didn't get access to the OTT platforms. Besides this, overall experience was good

2025-07-27 • via Nuitee
D
DHAWAL
10
Pros:

A good place to stay in 👍

2025-07-20 • via Nuitee
R
RAJESH • family_with_children
10
Pros:

Wonderful staff great hospitality good location 👍 i really appreciate zeba thank you for the great hospitality

2025-07-17 • via Nuitee
S
Sahil parag
10
Pros:

Comfortable

2025-06-13 • via Nuitee
J
Jonny
10
Pros:

Greay pool, good food, very clean. Convenient for airport.

2025-06-07 • via Nuitee
A
Arvind • family_with_children
10
Pros:

Excellent suggestion by Expedia, Hotel staff were very courteous, Easy Checkin, Clean Room & almost tick all the boxes as required.

2025-05-22 • via Nuitee
J
Jebby • family
10
Pros:

Close to the airport. Newer and clean throughout. Good for families.

2025-05-19 • via Nuitee
P
Pamela
6
Pros:

Beautiful

2025-05-19 • via Nuitee