GATEWAY STAR HOTEL

Hotels
5.9 (158 reviews)
Gulab Estate, Near T2 Terminal International Airport, Opp. Union Bank of India, MTNL Road, Sakinaka, Andheri (E) , Mumbai , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Location
Near airport
Cons:
Cleanliness
Unhygienic rooms
Service issues

Categories

Cleanliness
3.56
Multiple reviews highlight unhygienic conditions and lack of cleaning.
Service
7.53
Staff attitude and wait times were mentioned negatively, but some standard service was noted.
Location
9.07
Proximity to the airport is a noted advantage.
Room Quality
4.52
Issues with unclean rooms and not getting reserved accommodations.
Amenities
5.55
No specific amenities noted, but basic expectations were unmet.
Value for Money
5.01
Guests feel the pricing does not match the service quality.
Food and Beverage
5.56
No food or beverage details were provided in reviews.
Overall Experience
6.43
Overall dissatisfaction noted, with a few redeeming aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:20

Property Description

Prime Location

Nestled in the heart of Andheri, GATEWAY STAR HOTEL offers easy access to top attractions like Powai Lake and Indian Institute of Technology, Bombay.

Convenient Amenities

Guests can enjoy complimentary WiFi, room service, and a 24-hour front desk in this non-smoking property.

Nearby Landmarks

Explore iconic sites like Prithvi Theatre and Bombay Exhibition Centre just a short distance away from the hotel.

Experience comfort and convenience at GATEWAY STAR HOTEL - book your stay now!

Important information:

This property is managed by a professional host. This label has no relevance in terms of tax, including VAT and other 'indirect taxes', but is required under EU consumer law. You can find more information about the host here:

Unmarried couples and local ID not allowed.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.9
Based on 158 reviews
Cleanliness: 3.56
Service: 7.53
Location: 9.07
Room Quality: 4.52
Amenities: 5.55
Value for Money: 5.01
Food and Beverage: 5.56
Overall Experience: 6.43
F
Fayad • solo_traveller • qa
1
Cons:

Very poor service

2026-06-03 • via Nuitee
V
Vivek • solo_traveller • in
10
Pros:

Good hotel nice staff i am happy

2026-06-03 • via Nuitee
M
Moulana • solo_traveller • lk
10
Ver clean inside out side the hotel not good clean
Pros:

Very good

Cons:

Kind staff

2026-06-01 • via Nuitee
T
Taweni • solo_traveller • in
10
Wonderful stay
Pros:

The room Its perfect

Cons:

Easy excess to the airport

2026-05-31 • via Nuitee
A
Anand • solo_traveller • in
5
Pros:

Nothing was there for " like "

It's just 8 hour stay before catching next flight

Cons:

Apperance and location

2026-05-28 • via Nuitee
S
Sk • solo_traveller • in
3
2026-05-26 • via Nuitee
A
Abhinandan • solo_traveller • in
9
2026-05-25 • via Nuitee
I
Ian • couple • nz
10
2026-05-24 • via Nuitee
V
Vaibhav • couple • in
5
location is very convenient (near to International airport), value for money.
Pros:

location is very convenient, near to International airport, value for money, cooperative staff

Cons:

noise from other customers disturbed sleep at night.
parking space is limited, appreciate hotel staff assistance to move out vehicle

2026-05-20 • via Nuitee
C
chennakesava reddy • couple • in
10
2026-05-18 • via Nuitee
K
karavadra • solo_traveller • in
5
2026-05-15 • via Nuitee
B
BIBHUTI KUMAR • extended_group • in
3
not intersted
Pros:

i dont like the hotel service

Cons:

no

2026-05-11 • via Nuitee
G
Gajendravelan • solo_traveller • in
1
2026-05-11 • via Nuitee
H
hegde • solo_traveller • in
4
2026-05-03 • via Nuitee
M
Mohammad • solo_traveller • ae
3
Pros:

Noting

2026-04-29 • via Nuitee
K
khan • couple • ae
10
Pros:

Good fantastic stay

2026-04-25 • via Nuitee
M
MOHAMMADSANAULLA • solo_traveller • in
10
Pros:

Good facilities in the hotel.

2026-04-18 • via Nuitee
K
Kuldeep • solo_traveller • in
5
Good according to price and near to airport hence overall average good
Pros:

Good according to price

Cons:

Need more maintenance. Some lights were not working and some structure was broken

2026-04-18 • via Nuitee
D
Dhanraj • solo_traveller • in
3
2026-04-18 • via Nuitee
M
mansoor • solo_traveller • in
1
Bad hotel
Pros:

Nothing

Cons:

Everything was bad

2026-04-17 • via Nuitee