Boreas Hotel & SPA, Trademark Collection by Wyndham

Hotels
Trademark
8.7 (485 reviews)
Kazım Özalp Mahallesi, Kuleli Sokak No:22, Gaziosmanpasa , Ankara , tr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent customer service
Helpful staff
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
6.76
There were issues with the cleanliness of rooms, including hair in the bathroom and uncleaned linens.
Service
9.73
Excellent customer service with extremely helpful staff, particularly the manager.
Location
9.27
Good location as indicated in the reviews.
Room Quality
7.22
Room temperatures were inadequate and there were cleanliness issues.
Amenities
9.45
Standard amenities typical of hotel offerings.
Value for Money
9.21
Generally perceived as good value for the service received.
Food and Beverage
9.26
No specific comments about food, but standard quality expected.
Overall Experience
8.73
A mix of positive service experiences tempered by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Modern Comforts
Enjoy air-conditioned rooms with free WiFi, free parking, and room service. Unwind in the hot tub and relish the 24-hour front desk.

Scenic Surroundings
Experience a garden, terrace, and bar for a tranquil ambiance. Marvel at the pool views from select rooms and make use of the children's playground.

Convenient Location
Explore attractions like Arjantin Street and Park of Segmenler nearby. Benefit from the paid airport shuttle service for a seamless travel experience.

Book your stay at Boreas Hotel, Trademark Collection by Wyndham and indulge in a delightful blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 6.76
Service: 9.73
Location: 9.27
Room Quality: 7.22
Amenities: 9.45
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 8.73
S
Sara couple ch
5
2026-07-14 via Nuitee
N
Nejla couple si
10
2026-07-14 via Nuitee
S
Sinan couple de
7
2026-07-13 via Nuitee
E
Evros solo_traveller gb
10
Good getaway location
Pros:

Good location,good room and very nice breakfast to start a day. Btw hotel staff super kind and special thanks for Talha and Umut for their efforts.

Cons:

Nothing at all

2026-07-13 via Nuitee
D
Dogo solo_traveller at
10
2026-07-13 via Nuitee
A
Asdollah extended_group us
5
2026-07-11 via Nuitee
M
Mahshid solo_traveller ir
7
2026-07-10 via Nuitee
D
Denis couple lt
3
Take another place
Pros:

The hotel looks good, and the rooms are clean and the way they shown on the photos. Unfortunately, the service was far below expectations.

Cons:

On arrival, we were asked to pay for our stay even though it had already been prepaid. After they apologized, the same thing happened again the next morning at breakfast.

No one told us that fresh omelets could be ordered. I only found out on our second breakfast after seeing Turkish guests being served them. When I asked, the chef offered to make one, but the receptionist immediately pointed out that toast would cost extra.

Simple requests, like an iron or scissors, took about an hour to arrive.

I asked for a glass of Prosecco but was told they only sold bottles. They brought a warm bottle of Bottega with fruit and nuts I hadn’t ordered and charged 7,500 TRY. They also insisted on immediate payment while their card terminal wasn’t working properly.

The spa was supposed to be private, and I had already said we weren’t interested in massages. Nevertheless, while we were naked in the sauna, a staff member walked in to offer us a massage. The sauna itself wasn’t working properly, and the entire spa smelled strongly of sewage.

Finally, when I asked if they had a tampon, I was handed a piece of cotton wool.

The hotel has potential, but the service, communication, and respect for guests’ privacy fell far below what I would expect from a hotel at this price level. And the major blocker was English as they were not able to understand us.

2026-07-03 via Nuitee
F
Fahad Shabbir solo_traveller ae
6
2026-07-03 via Nuitee
L
Lars couple tz
8
Great location. Friendly and helpful staff.
2026-06-28 via Nuitee
S
Sari extended_group fi
9
Ankara- upea historia nähtävyyksineen.
Pros:

Ystävällinen henkilökunta.
Siisti ja käytännöllinen huone; erilliset wc ja suihkutilat.

2026-06-24 via Nuitee
E
Eszter couple hu
9
Pros:

Nagyon kedves a személyzet. Utolsó reggel készítettek be nekünk reggelit, mert korán kellett indulnunk.

2026-06-22 via Nuitee
E
Ekaterina extended_group tr
5
2026-06-22 via Nuitee
S
Selma solo_traveller at
10
Pros:

Everyone was very nice and friendly. The room was clean and smelled very nice

2026-06-21 via Nuitee
J
Jolanda couple ch
8
Es war ein sehr abgenehmer Aufenthalt und erfüllte seinen Zweck (2 Übernachtungen für ein Hochzeit) prima.
Cons:

Die Beleuchtung des Zimmers ist modern gesteuert (Touch), aber wegen des Bewegungsmelders ging immer mal wieder automatisch das Licht an und für lichtempfindliche Gäste kann es in der Nacht zu hell sein im Zimmer.

2026-06-19 via Nuitee
Y
Yasin solo_traveller ch
6
Ich finde denn Preis sehr hoch.
Pros:

Personal sehr nett und hilfsbereit

Cons:

Die Wände und Türen sind sehr hellhörig.
Ich hatte ein Balkon. Im Balkon war die Beleuchtung für die Fassade des Hotels. Was mich sehr gestört hat. Da es taghell war im Zimmer trotz Vorhang. Rezeption sagte gibt es nichts zu machen. Zimmer und Bad hätte ich mir sauberer vorgestellt. Vereinzelt Haare gesehen ohne danach zu suchen.

2026-06-18 via Nuitee
E
Esmira couple az
5
2026-06-14 via Nuitee
E
Eliana solo_traveller de
10
I extended my stay twice, I felts so comfortable in that hotel
Pros:

The property is very modern. Everything is super clean and there are no noises. The stuff is excellent. Super friendly and professional!

Cons:

Nothing.

2026-06-13 via Nuitee
M
Mehmet Ali couple de
9
2026-06-07 via Nuitee
M
Maria Angelica couple cl
8
Bastante retirado del centro, el el desayuno y personal donde dan el desayuno poco amables
Pros:

Las instalaciones, el spa fantástico, personal muy amable

Cons:

El desayuno y personal donde dan el desayuno que es un restaurante que está al lado del hotel

2026-06-02 via Nuitee