The Capri Hotel Osmanbey

Hotels
8.5 (133 reviews)
57 Nakiye Elgün Sokak İç Kapı No:3 , Istanbul , tr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.21
Multiple reviews highlighted issues with room cleanliness and unkept promises regarding cleaning.
Service
9.18
Many reviews praised staff for their friendliness and helpfulness, although a few mentioned service issues.
Location
9.22
The location is frequently praised for being strategic and close to shopping areas.
Room Quality
8.17
Some reviews mentioned good room quality, but there were complaints about rooms not matching expectations.
Amenities
8.2
Basic amenities were implied to be acceptable; specific favorite amenities were not highlighted.
Value for Money
8.66
General sentiment appears to align with good value for money given the offerings.
Food and Beverage
8.71
Breakfast in the room was mentioned positively.
Overall Experience
8.68
Overall, most guests reported a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:56

Property Description

Central Location and Views
Enjoy the vibrant city views and convenient proximity to Taksim Square and Dolmabahce Clock Tower, just a short distance away.

Modern Amenities
Experience comfort with air-conditioned rooms equipped with essential amenities, flat-screen TV, and a private bathroom in each room. Some rooms also feature a kitchenette for added convenience.

Multilingual Staff and Breakfast
Benefit from a diverse staff fluent in Arabic, English, Farsi, and Turkish, providing exceptional service at any hour. Start your day with a delicious continental or halal breakfast offered daily.

Book your stay at The Capri Hotel Osmanbey for a memorable experience in Istanbul.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 5 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    People 7 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 133 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Nikola • family_with_children • bg
3
Acceptable but tooo far for the money!
Pros:

The hotel is straight to the parking area which is great given that where is situated

Cons:

Super noisy place, not clean enough, allowed to smoke everywhere which is not good.

2026-06-12 • via Nuitee
A
Abdulrahman • family_with_children • sa
3
لا انصح بالاقامة فيه لعدم نظافة الفندق من ناحية المفارش و الموكيت و كذلك تعامل الموظفين غير جيد
Pros:

فقط الموقع

Cons:

تعامل بعض الموظفين و بالأخص أيمن عندما انقطع الكهرب في الفندق من الساعه 10 صباحاً و حتى الساعه 12 بعد منتصف الليل كانت طريقته هو و المدير التركي غير جيده لم يقدم اي اعتذار او يتكلم بأسلوب لبق و أيمن كان يقول وقتها ضع تقييم الفندق -1 اذا اردت من باب عدم اللامبالاة وكذلك نظافة الفندق المفارش و الأثاث متسخ لقد جربت الاقامه قبل سنتين لم يكن بهذا السوء من ناحية النظافة او تعامل الموظفين و القيمة المالية مرتفعه مقابل ما واجهته يوجد اماكن بنفس القيمة ولكن افضل من ذلك

2026-05-30 • via Nuitee
H
Hazem • family_with_children • sa
1
Terrible experience at Capri Hotel Osmanbey. The power was out for over 12 hours with no solution, no refund, and no hel
Pros:

Nothing

Cons:

The power went out for more than 12 hours, and the staff were fully aware of the issue with no clear plan or promise of when it would be fixed. Despite this, they offered no assistance, no alternative accommodation, and no refund.

My family and I were forced to leave the property close to midnight and wait outside in the street hoping the issue would be resolved. We had to carry all of our luggage down from the 4th floor because the elevators were not working. We only stayed one night and completely lost our money.

The hotel was also not clean, nothing like the photos advertised online, and the location is hidden in a back alley that is not suitable for families or children.


The lack of professionalism, care, and basic hospitality from the staff was shocking. I would never stay here again and honestly would not recommend this place to anyone.

2026-05-29 • via Nuitee
N
Núria • solo_traveller • es
6
Good
Pros:

Nice place: clean, modern and confortable bed.

Cons:

You can not choose breakfast niether the time to eat. They bring it to you to the room (around 8 o'clock) and it is poor and bad quality...

2026-05-29 • via Nuitee
عثمان صالح • solo_traveller • sa
4
Pros:

اعجبني السرير والموقع

Cons:

دورات المياه كانت جدا سيئه وفيها ريحه والغرفه لايوجد لها تهويه

2026-05-19 • via Nuitee
A
Alina • family_with_children • ro
3
Pros:

Locația e foarte bună

Cons:

Hotelul e foarte murdar, mizerie în cameră. Nu se face curățenie. Groaznic. Prosoapele rupte … lenjeria murdară. Nu recomand!

2026-05-15 • via Nuitee
M
Mai • couple • sa
6
انتبهوا للنظافه بيرتفع تقيمكم
Pros:

الموقع

Cons:

النظافه في المفارش والفوط والكنب سيئه

2026-04-27 • via Nuitee
S
Shpend • extended_group • ch
10
Sehr empfehlenswert
Pros:

Es hat einfach alles gepasst vorallem die lage

Cons:

-

2026-03-17 • via Nuitee
M
meg • solo_traveller • fr
10
Pros:

excellent je recommande

2026-03-13 • via Nuitee
Y
yaqoub • extended_group • kw
7
2026-02-28 • via Nuitee
O
Omar • couple • kw
10
2026-02-11 • via Nuitee
B
Burak • couple • tr
10
2026-01-23 • via Nuitee
S
Safiah • family_with_children • sa
6
في حال محتاج مكان لنوم ثم الخروج للتسوق ولاتهتم لسكن
Pros:

المكان استراتيجي في قلب شيشلي
الموظفين بشوشين جداً

Cons:

الرائحة بالاضافة لوضع التكييف لايوجد واخبرونا انه موسم برد وتم اغلاقة من المركزي بالاضافة لم يقم بتوفير الاطلاله التي تم الحجز عليها واخبرني انه سيتم استبداله باليوم التالي ولكن ميت لم اظل بسبب الريحة والجو اثناء النوم

2026-01-20 • via Nuitee
F
FAHAD • couple • sa
10
2026-01-16 • via Nuitee
A
Ali • family_with_children • sa
8
قريب جدا من محطة المترو والخدمات
Pros:

الموقع ممتاز والموظفين على درجة أخلاق ممتازة

Cons:

المصعد صغير جدا

2026-01-09 • via Nuitee
A
Amila • family_with_children • ba
10
2026-01-08 • via Nuitee
H
Hannah • extended_group • bh
10
2026-01-08 • via Nuitee
O
OBAID • solo_traveller • ae
7
2026-01-08 • via Nuitee
W
Wael • extended_group • sa
9
2026-01-06 • via Nuitee
M
Mohammad • family_with_children • kw
10
Pros:

Lovely

2026-01-04 • via Nuitee