BELLUSTAR TOKYO, A Pan Pacific Hotel

Hotels
Pan Pacific Hotels & Resorts
9.6 (288 reviews)
Kabukicho1-29-1, Tokyo, Tokyo, 1600021 , Tokyo , JP

Facilities

Full-service spa
Fitness facilities
24-hour front desk
Designated smoking area
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Amazing service
Incredible breakfast
Luxurious rooms
Cons:
Odd surrounding area

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
10
The service and staff were amazing, providing a 5-star experience.
Location
9.2
The surrounding area is a bit odd but definitely not unsafe, with convenient access to transportation.
Room Quality
9.74
The rooms are huge with amazing views and luxurious amenities.
Amenities
9.69
The hotel offers a variety of excellent amenities.
Value for Money
9.22
High-quality services justifying the price.
Food and Beverage
9.88
The breakfast is incredible, with multiple high-quality options.
Overall Experience
9.83
An exceptional and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:31

Property Description

Luxurious Accommodations
Indulge in a pampering session at the full-service spa and enjoy a meal at one of the three onsite restaurants.

Convenient Amenities
Benefit from services like concierge assistance, 24-hour room service, and a bar/lounge to unwind after a long day.

Prime Location
Located in the heart of Shinjuku, explore nearby attractions like Shinjuku Gyoen National Garden and Samurai Museum.

Experience luxury at BELLUSTAR TOKYO, A Pan Pacific Hotel and book your stay now for an unforgettable Tokyo getaway.

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

9.6
Based on 288 reviews
Cleanliness: 9.23
Service: 10
Location: 9.2
Room Quality: 9.74
Amenities: 9.69
Value for Money: 9.22
Food and Beverage: 9.88
Overall Experience: 9.83
B
Benjamin family_with_children de
10
Pros:

Great location in Shibuya. Stunning views from the upper floors and very nice interior and fittings. Absolutely quiet and possibility to black-out, so very comfortable to sleep.

2026-06-14 via Nuitee
D
Dvir solo_traveller il
10
Pros:

מלון מטורף עם הנוף הכי יפה בטוקיו.
היתה בעיה טכנית עם מוכנות החדר שלנו ושדרגו אותנו לסוויטה מהממת.
בקומה 46 יש לאונג׳ עם קפה ועוגיות מול נוף מדהים.
שווה ממש

Cons:

ארוחת הבוקר יחסית יקרה למה שמקבלים, אבל כשמשקללים את הנוף והשירות המוקפד ++, היה בסדר גמור.

2026-06-14 via Nuitee
E
Elisa solo_traveller us
10
Beautiful hotel, amazing views
Pros:

Gorgeous room and decor. Amazing view of tokyo

2026-06-12 via Nuitee
A
Angelina couple gb
10
Amazing hotel with breathtaking views in the centre of Shinjuku
Pros:

What can i say about this hotel… everything was exquisite! We stayed in the junior king suite, the view was breathtaking! The staff were friendly and helpful and the room was fantastic!

Cons:

Nothing! Everything was fantastic!

2026-06-09 via Nuitee
H
HENRY solo_traveller us
10
Pros:

Beautiful Hotel and accommodations

Cons:

Inconvenience of elevator access

2026-06-09 via Nuitee
C
carlos couple es
10
2026-06-09 via Nuitee
E
Ekaterina family_with_children ru
10
2026-06-08 via Nuitee
S
solène couple fr
10
2026-06-01 via Nuitee
J
John couple us
10
Good stay
Pros:

Service, facilities, breakfast, high floor view.

Cons:

None

2026-05-29 via Nuitee
A
Avraham couple il
10
מרגע ההגעה ועד לעזיבה , הכל מושלם
Pros:

היה מושלם מכל הבחינות

Cons:

אין דבר לציין

2026-05-28 via Nuitee
T
tarik family_with_children gb
9
Had a fantastic stay
Pros:

Excellent location.
Spacious clean rooms
Friendly and efficient staff

Cons:

None I dislike

2026-05-26 via Nuitee
C
Chih Chao couple tw
8
2026-05-26 via Nuitee
T
Théo solo_traveller fr
10
2026-05-20 via Nuitee
M
Mariagrazia couple it
10
2026-05-20 via Nuitee
W
WSG6367G family_with_children my
9
2026-05-18 via Nuitee
R
Rishav couple in
10
2026-05-13 via Nuitee
X
Xavier couple jp
10
2026-05-10 via Nuitee
L
lorenzo couple it
10
Stanza al 42esimo piano, una vista da sogno su tutta li città
Pros:

Ottima posizione vicino alla via principale di Shinjuku, vicino alla fermata della metro.
Direttamente dal palazzo del hotel partono bus, taxi e limousine bus per l’aeroporto.

2026-05-02 via Nuitee
D
Dennis solo_traveller se
10
2026-05-01 via Nuitee
J
JE couple za
10
Most helpful and friendly staf
Pros:

Rooms were great in facilities and size

Cons:

Nothing

2026-04-25 via Nuitee