Hotel Indigo Tokyo Shibuya

Hotels
Hotel Indigo
9 (1705 reviews)
Shibuya-ku Dogenzaka 2-25-12 , Tokyo , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Small room sizes
Limited space for luggage

Categories

Cleanliness
9.21
Rooms are very clean, quiet, and well maintained.
Service
9.18
Staff was very nice and helpful.
Location
9.72
Ideal location in the heart of Shibuya, perfect for exploring the surrounding area.
Room Quality
8.17
Rooms are comfortable but some are small with limited storage.
Amenities
9.2
Laundry service was perfect and breakfast is superb.
Value for Money
8.16
Some may find the rates relatively high for room size.
Food and Beverage
9.21
The breakfast was fantastic with a great variety.
Overall Experience
9.18
Thoroughly enjoyable experience with minor room size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:16

Property Description

Luxurious Accommodation
Hotel Indigo Tokyo Shibuya offers a 5-star experience with a fitness centre, terrace, and a restaurant and bar. Enjoy free WiFi, room service, and a 24-hour front desk for your convenience.

Delectable Dining Options
Start your day with a buffet, à la carte, or American breakfast available daily at the property. Indulge in a culinary journey without leaving the hotel premises.

Convenient Location
Located just 400 metres from Shibuya Scramble Crossing, Hotel Indigo Tokyo Shibuya is also close to popular attractions like Toguri Museum of Art, Hachiko Statue, and Shibuya Center Town. With Tokyo Haneda Airport only 21 km away, your travel convenience is guaranteed.

Book now for an unforgettable stay at Hotel Indigo Tokyo Shibuya!

Important information:

Breakfast-inclusive rates consist of breakfast for 2 adults.

Breakfast is available for an extra charge for additional guests.

Please note that parking is available from 07:00 to 23:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥12,430 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 3000 per day.

Location

Guest Reviews

9
Based on 1705 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
P
Patrick family_with_children ch
8
2026-05-21 via Nuitee
M
Malene solo_traveller dk
10
Pros:

Fantastic location. I can highly recommend it! The staff were super friendly and welcoming, and the room was lovely and comfortable. Overall, it was a really great experience, and I will definitely come back.

Cons:

The only downside was that the wine, both in the restaurant and on the terrace, was served in plastic glasses, which was not something I expected from such a nice hotel

2026-05-20 via Nuitee
R
Rebeccah family_with_children au
8
Unbeatable location!!! Would definitely stay again. Only downside was that the double beds for 2 people were definitely
Pros:

Fantastic location!!! Can’t beat the location. Lots of amazing places to eat at your doorstep and train station and famous crossing only a 2 minute walk.

Cons:

Clean and practical

2026-05-20 via Nuitee
J
Jo Anne family_with_children ph
10
2026-05-20 via Nuitee
S
Samira couple gb
8
2026-05-19 via Nuitee
G
GISELA solo_traveller br
10
2026-05-18 via Nuitee
I
IMAAN family_with_children za
10
Best place to stay in Tokyo!
Pros:

This hotel was excellent and super clean!! Hats off to the housekeeping staff. Also the location could not have been better. Halal restaurant just downstairs outside the hotel, Mega Donki just outside the hotel, Shibuya scramble and train station is like a 5min walk away. Best of all there is also a Street Kart location 7min walk away for Mario Karting around. 7 Eleven, Lawson and Family Marts are conveniently location all around the hotel there is even a Uniqlo store just 3mins walk away.
The bathroom (specifically toilet is an exceptional experience). The water pressure in the shower was 10/10 and the amenities like lotion etc. provided were of a very high quality.
Both the front desk and restaurant staff were so friendly and inviting!

The breakfast selection was plenty full and quite a few items changed daily which, as a foodie was chefs kiss.

Thank you for making our Tokyo experience both pleasurable and memorable!

2026-05-16 via Nuitee
F
Frank couple de
10
Jederzeit wieder.
Pros:

Ein sehr stimmiges und feines Hotel. Eine Oase inmitten von Tokio. Man hat dort wirklich an alles gedacht. Und extrem freundliches Personal.

2026-05-15 via Nuitee
N
Norman solo_traveller gb
10
Excellent!!!
Pros:

The staff that work here make this hotel special
Breakfast was excellent
Location is perfect
Bedroom and bathroom were also comfortable

2026-05-15 via Nuitee
K
Kailash solo_traveller nl
10
2026-05-15 via Nuitee
J
Jonathan solo_traveller us
10
Style and tranquility in the heart of Shibuya.
2026-05-14 via Nuitee
A
Andreea couple ro
10
The perfect place
Pros:

if you want a real flavor of downtown tokyo this is the perfect place to stay. the hotel is super clean, the stuff is speaking english ( yes to our total surprise in japan english is not so much spoken but with the help of google translate you can make it) . downstairs there are two amazing coffee shops, 20 m away it is a street with restaurant, across the street is a big store so yes it is worth. Moreover i had my birthday during my visit and the hotel staff wrote me a letter with happy birthday wishes which was really heart melting.

Cons:

all was perfect

2026-05-14 via Nuitee
A
Amanda solo_traveller au
9
Great place to stay for Shibuya!
Pros:

Great location & wonderful staff!

Cons:

Uber drivers had a few different options for collection so got confusing. Also, would be better if just 1 lift to get from room
Floors to street

2026-05-14 via Nuitee
A
Adrien family_with_children ch
5
2026-05-13 via Nuitee
A
Alicia solo_traveller es
9
2026-05-12 via Nuitee
D
Debra family_with_children ca
9
Great personal staff and service.
Pros:

The breakfast was wonderful. In my top 2 of traveling. Your staff in the restaurant were excellent and kind. Your everyone of your staff was awesome and helpful.

Cons:

The bed mattress was hard for my liking..
Other than that, the entire staff were helpful and kind.

2026-05-12 via Nuitee
J
Joanne family_with_children gb
10
2026-05-11 via Nuitee
A
Alessandro family_with_children it
10
Pros:

Posizione e pulizia

Cons:

Camera piccola

2026-05-10 via Nuitee
A
Alessandro family_with_children it
10
Ottimo soggiorno, posizione ottima
Pros:

Posizione, pulizia, ristorante

Cons:

Camera sotto le aspettative visto il prezzo

2026-05-10 via Nuitee
P
Penelope couple us
10
Pros:

Finally, a hotel that has interesting artistic design.

2026-05-09 via Nuitee