HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel

Hotels
•
Pan Pacific Hotels & Resorts
9 (3688 reviews)
1-29-1 Kabukicho, Shinjuku , Tokyo , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location in Shinjuku
Helpful, friendly staff and robot delivery service
Fantastic high-floor views
Modern design and comfortable rooms (for many)
Good/very good breakfast
Cons:
Rooms can be very small/compact with limited storage
Some cleanliness lapses reported
No proper lobby seating
Beds/pillows perceived as too soft by some guests
Spa and some services considered overpriced; bathroom ventilation issues

Categories

Cleanliness
8.8
Generally reported as clean and comfortable in several reviews, though one guest noted that not everything in the room was cleaned. Overall slightly positive but with occasional housekeeping lapses.
Service
9.8
Staff repeatedly described as helpful, friendly and attentive; robot delivery service was praised. Service is a clear strong point in guest comments.
Location
10
Consistently highlighted as a top, central location in the heart of Shinjuku—close to station, restaurants and nightlife. Busy/noisy streets at night were noted but expected for the area.
Room Quality
8
Mixed feedback: some guests praised good room design and views from high floors, while multiple reviews cited very small/compact rooms, limited suitcase/storage space, and pillows/beds too soft.
Amenities
8.7
Modern amenities (robot delivery, high-floor views, decent breakfast) are positives; drawbacks include no proper lobby seating, pricey spa access and occasional poor bathroom ventilation.
Value for Money
7.5
Several guests called the hotel expensive for the room size (one cited ~€400/night) and noted the price felt high relative to compact room dimensions.
Food and Beverage
9.5
Breakfast was frequently praised (described as good/very good and hearty); some said it was just 'okay' but overall dining feedback is positive.
Overall Experience
9.7
Overall sentiment is very positive—guests loved the location, views, modern design and helpful staff, with remaining negatives being room size and price rather than core experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Central Location in Tokyo
Located in the heart of Tokyo, HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel offers convenience and accessibility to major attractions such as Choko-ji Temple and Korea Museum.

Comfortable Accommodation
With rooms featuring city views and equipped with modern amenities including a TV, guests can relax and unwind in style during their stay at the hotel.

Delightful Dining and Nearby Attractions
Start your day with a delicious buffet breakfast and explore nearby attractions like Okubo Park and Samurai Museum. The hotel's proximity to Seibu Shinjuku PePe Shopping Mall ensures a memorable shopping experience for guests.

Book now to experience the perfect blend of comfort and convenience at HOTEL GROOVE SHINJUKU, A PARKROYAL Hotel.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3688 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 8
Amenities: 8.7
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 9.7
N
Nick • couple • us
5
Pros:

Centrally located, near shinjuku station.

2026-11-06 • via Nuitee
A
Alexander • couple • fr
10
2026-11-06 • via Nuitee
N
Natasha • couple • au
10
2026-11-05 • via Nuitee
A
andres • solo_traveller • co
10
cool
Pros:

all

Cons:

nothing

2026-11-05 • via Nuitee
G
Gary • solo_traveller • us
10
Overall it was fantastic cleaning staff was amazing and room was taken care of everyday
Pros:

Clean, easy to navigate friendly staff

Cons:

That the dinner needed a reservation due to them being booked up all night, needs more tables

2026-11-05 • via Nuitee
K
Karen • couple • au
8
2026-11-04 • via Nuitee
N
Nathan • couple • fr
9
Superbe hôtel, personnel très serviable
Pros:

L’emplacement et la chambre

Cons:

Un peu le bruit du train

2026-11-03 • via Nuitee
K
Karin • extended_group • se
10
Supertrevligt hotell med bra läge och fin utsikt
Pros:

Läget och att det var högt upp med fantastisk utsikt. Fint rum med bra funktion och sköna sängar.

2026-11-03 • via Nuitee
J
Jessica • couple • us
7
Great location if you want to be right in the middle of the action.
Pros:

The location of the hotel is close to Shinjuku Station and right in the middle of tons of shopping and nightlife.

Cons:

The area around the hotel is pretty noisy and relatable to a New York “Times Square” vibe. If that’s what you’re looking for, great, but it didn’t turn out to be our vibe.

2026-11-03 • via Nuitee
Y
Yang • couple • sg
8
Ideal place to stay
Pros:

Nice location, modern and clean.

Cons:

Room a bit small, but not in a complain way

2026-11-03 • via Nuitee
J
Jamey • couple • us
10
Incredible views and top-tier service in the heart of Shinjuku!
Pros:

Had an amazing stay at HOTEL GROOVE SHINJUKU. The location is unbeatable for exploring the city, and the views overlooking the Shinjuku skyline from the hotel are absolutely outstanding. The staff provided excellent customer service from check-in to check-out, and the daily breakfast was fantastic. A huge bonus for travelers: they have 24/7 coin-operated laundry on-site, which made our trip so much easier. Highly recommend staying here!

2026-11-02 • via Nuitee
K
Katrina • solo_traveller • au
10
Very comfortable
Pros:

Modern hotel with very generous size rooms (for Tokyo). We had an executive twin which was roomy & had fabulous views over Tokyo city.

Cons:

Nothing not to like about the property but don’t think we’d stay in Shinjinku again. Seedy surrounds.

2026-11-02 • via Nuitee
K
Katrina • solo_traveller • au
9
2026-11-02 • via Nuitee
Z
Zoe • couple • gb
10
2026-11-02 • via Nuitee
G
Greg • extended_group • au
8
2026-11-01 • via Nuitee
K
Kevin • couple • fr
9
2026-11-01 • via Nuitee
M
Mahdi • solo_traveller • kw
10
Loved it
Pros:

I loved this hotel, beautiful view of Shinjuku, top location, middle of everything but high floor enough to sleep comfortably. Beautiful design, cute robot deliver your requests, helpful staff, very good room size. Definitely recommend this hotel.

2026-10-30 • via Nuitee
A
Aliona • couple • se
10
2026-10-30 • via Nuitee
Y
Yair Zvilichovsky • couple • il
10
Pros:

large ADA room

2026-10-30 • via Nuitee
T
Tobias • couple • de
10
Sehr schöne Unterkunft in zentraler Lage
Pros:

Super Lage in Shinjuku, das Personal war immer sehr zuvorkommend. Das Frühstück war sehr lecker und reichhaltig. Da das Hotel recht hochgelegen ist (Hochhaus) bekommt man wenig vom Trubel in den Straßen mit und kann in den Zimmern entspannen. Dadurch war die Aussicht aus den Zimmern ebenfalls sehr schön. Wir kommen gerne wieder.

2026-10-29 • via Nuitee