Hotel Courtland

Hotels
8.1 (2665 reviews)
Kurita 2142 , Nagano , JP

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Children allowed

Facilities

Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Meeting/banquet facilities
Daily housekeeping
See all facilities

Review Highlights

Pros:
Excellent location next to Nagano Station
Very friendly and helpful staff
Convenient for short stays and sightseeing
Good cost-performance / value (many mentions)
Some rooms reported as clean and well-organized
Quick response to requests (e.g., fan delivered late at night)
Nearby shops and restaurants, easy access to transport
Breakfast available; some items (miso soup) enjoyed
Cons:
Dust, stains and occasional mould/bad bathroom odour reported
Furniture and decor are dated / time-capsule feel
Smell of smoke in elevators reported
No large public bath (大浴場) — multiple guests wanted one
Limited parking availability
Noisy in-room fridge / appliance noise at night
Worn curtains and signs of wear in rooms (stains on sheets)
Bed size dissatisfaction and occasional housekeeping mistakes (e.g., tape on bedding)
Breakfast style challenging for some foreign guests
Parking information not easily available on hotel website
Local occupancy/tax details (e.g., accommodation tax) not always communicated in advance
Noise transmission from corridors/other rooms

Categories

Cleanliness
5.6
Multiple guests reported dust, stains, mould/strong bathroom odours and occasional dirty bathroom curtains/surfaces; cleanliness is below average.
Service
9.3
Staff repeatedly described as very friendly and helpful (e.g., late-night fan delivery, polite front desk); service is a clear strength.
Location
9.5
Consistently praised for being immediately next to Nagano Station and very convenient for transport, shops and eating out.
Room Quality
7.6
Rooms are generally functional and sometimes clean, but guests noted older furniture, worn curtains, noisy fridge, occasional stains and small bed sizes.
Amenities
7.9
Basic amenities available (breakfast, central AC, delivered fan), but lacks a large public bath, has limited parking and parking info could be improved.
Value for Money
8.8
Many reviewers called the cost-performance good (コスパ良い), though a few noted the price is not the lowest; overall perceived as good value for short stays.
Food and Beverage
8
Breakfast is served and some items (e.g., miso soup) were liked, but the local-style breakfast was said to be challenging for some foreign guests.
Overall Experience
8.1
Overall seen as a very convenient, well-staffed hotel appropriate for short stays; drawbacks (cleanliness, ageing rooms, limited amenities) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 03:39

Property Description

Convenient Location
Located just 200 metres from Nagano Station, Hotel Courtland offers easy access to top attractions like Zenkoji Temple and Jigokudani Monkey Park.

Comfortable Rooms
Guests can enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, private bathroom, and fridge.

Exceptional Service
With a 24-hour front desk staff fluent in English and Japanese, we are here to ensure a seamless and enjoyable stay for our guests.

To experience a perfect blend of convenience, comfort, and exceptional service, book your stay at Hotel Courtland now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2665 reviews
Cleanliness: 5.6
Service: 9.3
Location: 9.5
Room Quality: 7.6
Amenities: 7.9
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.1
G
Gina • couple • au
9
2026-09-19 • via Nuitee
N
Nobutada • solo_traveller • jp
9
Pros:

スタッフの対応が良かったです。
朝食も地場のものがあり美味しかった。

2026-09-17 • via Nuitee
H
HIKARU • solo_traveller • jp
10
2026-09-16 • via Nuitee
X
Xavier • solo_traveller • fr
5
Pros:

Proche de la gare

Cons:

Hôtel vieillissant. Moquettes tâchées. Ventilation salle de bain ne fonctionnant pas. Rideau de douche mal fixé. Couvercle wc décroché. Moisissures plzfond salle de bain.

2026-09-15 • via Nuitee
愛加 • couple • jp
8
素敵な時間を過ごさせていただきとても満足です。
Pros:

部屋がとても綺麗でとても過ごしやすかったです。スタッフの方の対応が丁寧で素敵でした。

Cons:

とくにないです。

2026-09-15 • via Nuitee
N
Núria • couple • es
10
Pros:

Hotel al lado de la estacion de Nagano. Personal muy amable.

2026-09-15 • via Nuitee
N
NANAKO • solo_traveller • jp
9
2026-09-14 • via Nuitee
J
Junichiro • solo_traveller • jp
6
必要にして最低限
Pros:

長野駅からの利便性

Cons:

設備等は普通、価格を考えると妥当かな

2026-09-14 • via Nuitee
J
Julien • extended_group • fr
8
Bon hôtel pour explorer Nagano
Pros:

Emplacement parfait, juste à côté de la gare, personnel efficace et sympathique

Cons:

L’hôtel aurait besoin d’être un peu rafraîchit mais pour le prix ras

2026-09-13 • via Nuitee
Y
YASUNOBU • solo_traveller • jp
7
2026-09-12 • via Nuitee
N
NORIKO • solo_traveller • jp
3
普通
Pros:

ユニットバスが使いやすい
特にシャワーが慣れてる仕様で良かった

Cons:

ベッドシーツと部屋着が微妙だけど生乾き臭を感じました

2026-09-11 • via Nuitee
八崎 • solo_traveller • jp
9
2026-09-10 • via Nuitee
S
Shigeru • solo_traveller • jp
8
2026-09-09 • via Nuitee
K
Karen • couple • ca
10
2026-09-09 • via Nuitee
D
Diego • couple • fr
2
Pros:

L’emplacement

Cons:

L’odeur de cigarette dans l’établissement et dans les chambres est insupportable, il s’agirait de faire quelque chose au lieu de juste vaporiser du produit désodorisant de toilettes …

2026-09-09 • via Nuitee
T
Tom • couple • de
8
2026-09-08 • via Nuitee
T
Toon • couple • be
8
2026-09-08 • via Nuitee
M
Mahiro • couple • jp
8
2026-09-07 • via Nuitee
Y
YUMI • couple • jp
7
Pros:

駅が近い
コンビニが近い

Cons:

施設が古い
駐車場がない

2026-09-06 • via Nuitee
W
WANYU • extended_group • tw
8
2026-09-05 • via Nuitee