Sheraton Kagoshima

Hotels
Sheraton
9.4 (493 reviews)
43 - 15 Koraicho , Kagoshima , jp

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Beautiful views
Great location
Good amenities
Cons:
Slow service in meals
Bar service could improve

Categories

Cleanliness
9.4
No specific comments on cleanliness, but general positive sentiment implies a high standard.
Service
9.9
Concierge service highlighted as exceptional, with positive comments on staff helpfulness.
Location
9.4
Conveniently located near tram station and supermarket, praised by multiple reviewers.
Room Quality
9.4
Described as modern, spacious, and with beautiful views, aligning with high expectations.
Amenities
9.4
Facilities like onsen and breakfast options were well-received.
Value for Money
9.4
General satisfaction with the experience suggests good value.
Food and Beverage
8.4
Food quality praised, but some comments regarding service speed indicate room for improvement.
Overall Experience
9.9
Overall experience described as magnificent or marvellous, with numerous positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:55

Property Description

Luxurious Accommodation
Sheraton Kagoshima, a 5-star hotel in Kagoshima, offers air-conditioned rooms with modern amenities, city views, and comfortable bedding. Guests can enjoy a buffet breakfast and impeccable room service during their stay.

Wellness Retreat
Indulge in relaxation at Sheraton Kagoshima's spa and wellness facilities, featuring a sauna and hot spring bath. Perfect for unwinding after a day of exploring Kagoshima or enjoying outdoor activities like hiking and fishing.

Convenient Location
Located near Kagoshima's top attractions, including Kagoshima Chuo Station and Museum of the Meiji Restoration, Sheraton Kagoshima is the ideal choice for travelers seeking luxury and convenience. Book your stay now to experience the best of Kagoshima.

Important information:

For the King Room with Sakurajima View, a child incur an additional charge of YEN 5,000 per night when using the sofa bed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

9.4
Based on 493 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.9
V
Vaes couple be
10
Superzalig!
2026-06-12 via Nuitee
N
Nuri solo_traveller de
10
Pros:

For a luxury stay in Kagoshima, Sheraton is the destination. Very good staff, excellent breakfast, 5 star amenities. This is a great choice for a short trip to beautiful Kagoshima. Food bath is a great property. And the view to the Sakurajima ... Just breathtaking. Make the extra booking, and choose the Sakurajima.view room. You will not regret.

Cons:

It would be better to have hotel outfit to the onsen. However this is not a show stopper.

2026-06-11 via Nuitee
R
rento couple jp
10
2026-06-09 via Nuitee
光司 couple jp
10
2026-06-08 via Nuitee
Y
YONGMIN couple kr
10
Cons:

메뉴가 거의 똑같은 것이 조금 아쉬웠다

2026-06-08 via Nuitee
S
Susanne couple de
10
sehr gutes Preis-Leistungs-Verhältnis, bestes 5 Sterne während unserer Reise!
Pros:

das beste Frühstück während unserer Japanreise- enorm große Auswahl: continental und japanisch. Alles frisch, super service

Cons:

Kopfkissen etwas hart

2026-06-07 via Nuitee
K
kazunori couple jp
8
Good
Pros:

施設、清潔感、スタッフ

Cons:

チェックインの所要時間、シャトルバスの運用時間、枕の多様性

2026-06-07 via Nuitee
H
HARUO couple jp
10
2026-06-07 via Nuitee
V
ViaGusta couple de
9
Sehr schönes Hotel - große Auswahl beim tollem Frühstücksbüffet - sehr nette Mitarbeiter
Pros:

Auch unser zweiter Aufenthalt war sehr gut.
Wir wurden sehr freundlich empfangen. Das geräumige helle Zimmer hatte den gewünschten Ausblick 🤓❣️ Frühstück war im Angebot außergewöhnlich gut. Verschiedene warme Speisen, sowie verschiedene Salate und leckerer Sushi 🍣 wurden Angeboten. Auch dieses mal hatten wir das „Daily Social“ Buffet gebucht. Ab 18 Uhr ist das absolut empfehlenswert. Wir sind noch einmal im Hotel und werden es wieder nutzen. Informiere dich über das Angebot mit den Getränken. Es gibt drei Möglichkeiten. Wir hatten das mittlere Angebot (ich glaube es hieß Gold oder so ähnlich) Getränke - Wein, Bier, …inklusive.

Cons:

Bitte rechnet etwas Zeit beim Frühstück ein.
Wir waren 8 Uhr da und es waren ca. 12 Personen vor uns, die auch einen Tisch im Restaurant haben wollten.
Das Hotel ist etwas abgelegen aber die Straßenbahn hält genau vor dem Hotel.

2026-06-05 via Nuitee
C
CHIHYUN extended_group tw
9
2026-06-04 via Nuitee
M
MML3369 Couples Ripponden, Sowerby Bridge, West Yorkshire, England
10
Perfect hotel with stunning views and lovely staff
Pros:

We were so glad we chose this hotel for our visit to the quieter southern part of Japan. We booked it via Luxury Travel Diary as we've always had exceptional hotels via this company. But this one was super-exceptional. From the moment we arrived, the staff could not do enough for us. And the view from the room was stunning! Do choose one with a view of Sakurujima if you can - you will never tire of that view! The hotel offered a very comfortable shuttle bus from the railway station so arriving after a wonderful Shinkansen train ride was a breeze. It's close to the ferry terminal to the island - local tram from directly outside the hotel or a short taxi ride. Again, the lady at the travel desk in reception area was just so helpful with everything. The hotel has it's own hot springs/onsen and it is just so perfect to relax there after a busy day visiting the area. The only problem with this booking was that we didn't book for long enough! We would stay longer next time as this was such a perfect oasis to return to after visiting what is a wonderful area of Japan - so uncrowded and different from the big cities.

2026-06-02 via Tripadvisor
F
FUMI couple jp
9
2026-06-01 via Nuitee
M
Masakazu extended_group jp
9
よかった
Pros:

清潔

Cons:

特にない

2026-06-01 via Nuitee
J
Joanna solo_traveller au
8
2026-05-30 via Nuitee
J
JEAN-PIERRE solo_traveller fr
9
Très bon établissement, peut-être un peu excentré, mais avec un service ce qualité
2026-05-30 via Nuitee
M
MEI CHIN solo_traveller tw
10
感覺賓至如歸
Pros:

各方面都很好

2026-05-30 via Nuitee
N
Netanel couple il
10
2026-05-28 via Nuitee
S
Samy couple ch
10
2026-05-27 via Nuitee
F
Florent solo_traveller ch
10
2026-05-26 via Nuitee
W
Werner solo_traveller au
8
2026-05-26 via Nuitee