Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Convenient location
Good food
Cons:
Payment issues
Limited breakfast area
Value for money concerns

Categories

Cleanliness
8.79
Generally mentioned as clean in multiple reviews.
Service
9.76
Staff received positive feedback for being helpful and accommodating.
Location
9.3
Convenient location near attractions mentioned positively.
Room Quality
9.25
Rooms noted for being modern and comfortable.
Amenities
8.78
Amenities were positively perceived, but some items had limited opening hours.
Value for Money
8.24
Concerns raised about pricing policies and service charges for late checkout.
Food and Beverage
9.29
Breakfast and dining experiences received high praise.
Overall Experience
9.36
Overall enjoyment was high, with many guests expressing desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Luxurious Accommodation
Experience 5-star luxury at Hilton Yokohama, located just 5.4 km from Yokohama Marine Tower. Our air-conditioned rooms offer top-notch amenities including a coffee machine, flat-screen TV, and private bathroom. Some units even boast stunning city views.

Convenient Facilities
Enjoy the convenience of a fitness centre, restaurant, bar, and concierge service during your stay. With private parking, luggage storage, and a 24-hour front desk, we ensure all your needs are met. Additionally, take advantage of our room service and currency exchange for a seamless experience.

Prime Location
Situated near Nissan Stadium and Sankeien, Hilton Yokohama is the perfect choice for travelers. Plus, with Tokyo Haneda Airport just 18 km away, your journey to and from the hotel is a breeze.

Book now for an unforgettable stay at Hilton Yokohama.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

  • Internet

    WiFi is available in the hotel rooms and costs JPY 1100 per 24 hours.

Location

Guest Reviews

9.1
Based on 1534 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 9.29
Overall Experience: 9.36
M
Minyi • solo_traveller • au
8
2026-05-30 • via Nuitee
浩幸(HIROYUKI) • couple • jp
10
とても、良かった！
Pros:

チェックインの際に、グレードアップの提案を頂きありがとうございました。

Cons:

洗面所に綿棒の備え置きがほしかった。

2026-05-29 • via Nuitee
D
Dachathorn • extended_group • th
10
Pros:

Staff were friendly and helpful, room was really nice to stay in - spacious, clean.

2026-05-29 • via Nuitee
O
Onishi • extended_group • fr
9
まぁまぁ。
Pros:

朝食の種類が多くて良かった！コンサートホールからは近い。

Cons:

ベッドの周りにやたらと緊急用の通報ボタンがあった事。
介護施設の部屋みたいだった。せっかく、きれいな部屋のベッドだったのに、台無し。

2026-05-28 • via Nuitee
Y
Yuan Chin • family_with_children • tw
9
聽演唱會無痛可休息，不必人擠人，性價比超高
Pros:

非常舒適及乾淨

2026-05-28 • via Nuitee
山根 • extended_group • jp
10
2026-05-27 • via Nuitee
O
OGURI • family_with_children • jp
8
2026-05-27 • via Nuitee
A
akemi • couple • jp
10
とてもよかったです。他の場所でもヒルトンを利用しようと思います。
Pros:

チェックイン前にラウンジで待たせててもらい、飲み物、お菓子などフリーだったこと。準備ができていたので、すぐに部屋に通してくださった。Kアリーナが目の前で便利だった。

Cons:

レストランが少し場所がわかりにくい。

2026-05-27 • via Nuitee
M
mizobata • couple • jp
10
2026-05-26 • via Nuitee
L
LAURENT • couple • fr
10
Un hôtel magnifique avec un service au top !
Pros:

Superbe hôtel avec un niveau de service exceptionnel : bravo à tous les personnels pour votre accueil !
Une vue magnifique du 19e étage 😀

Cons:

Rien…!

2026-05-25 • via Nuitee
C
Christian • solo_traveller • ch
10
2026-05-25 • via Nuitee
R
Reid • couple • us
8
2026-05-25 • via Nuitee
T
Tamami • solo_traveller • jp
8
嫌な思い もしたが、それがあってもあまりあるよいお誕生日をすごせた
Pros:

同行者が誕生日だったので、無料アップグレードしてもらいました。インルームダイニングサービスの男性が時間ぴったりな上、とても感じが良かった。

Cons:

インルームダイニングの予約の申し込み時間（5時から）にフロントにつないでもらうよう5時に電話をした。中国なまりの係員に５時半だと言われ、チェックイン時にも案内があったし、室内の案内にも書いてあると説明したが、そのフロント係は5時半であると言い張り、確認させてくださいと言う。時間がないので予約先だけを教えてもらうようにお願いしたら、ルームサービスだと言うので、そこに電話をしたら誰も出ない。レストランの方に電話をしたらスムーズに予約できた。そのフロント係は全く役に立たなかった。コンサートまで時間がなくてこちらも焦っていたところ、無駄に時間がかかってしまった。

2026-05-24 • via Nuitee
M
mayumi • couple • jp
8
2026-05-24 • via Nuitee
T
TATSUYA • solo_traveller • jp
10
2026-05-24 • via Nuitee
P
Paulus • solo_traveller • at
1
Will never stay there again. I will take my money and that of my team elsewhere.
Pros:

The hotel is a decent location, not too far from Yokohama Station, quiet location.

Cons:

The coldness of staff and managers. Priorities is to fill the vacancy and to hell with the customer loyalty program. They claim that they are an independent franchise and therefore deserve the right only to use the Hilton name but not the brand culture. No recognition of the loyalty program.

2026-05-23 • via Nuitee
D
Deborah • solo_traveller • au
10
Fabulous
Pros:

The hotel was fabulous and the staff were amazing.
They catered for everything in the room. We loved the coffee pods and the toiletries were divine.

Cons:

It would of been nice if there was somewhere we could of sat outside. We were unable to access the executive lounge.

2026-05-22 • via Nuitee
A
Aisuluu • solo_traveller • jp
10
2026-05-21 • via Nuitee
K
KAZUMI • solo_traveller • jp
10
Pros:

体調不良がありましたがお水、アイスノン等、部屋まで持って頂き助かりました。
本当にありがとうございました。

Cons:

アメニティのなかにブラシがなかったことです。
どちらのホテルにもあったためです。

2026-05-21 • via Nuitee
S
sato • solo_traveller • jp
9
Cons:

１０階の電子レンジが少し汚れていた…

2026-05-21 • via Nuitee