WPÜ HOTEL Shinjuku

Hotels
8.7 (5115 reviews)
7-10-5 Nishi-Shinjuku , Tokyo , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Small room size
Bad smell of towels

Categories

Cleanliness
8.16
Noted issues with towels having a bad smell.
Service
9.13
Guests praised the helpful and friendly staff multiple times.
Location
9.67
Multiple reviews highlighted the excellent central location.
Room Quality
8.12
Rooms were mentioned as small, but generally comfortable.
Amenities
8.65
Good amenities, including a bar and complimentary breakfast items.
Value for Money
8.61
Perceived as good value for the location and quality.
Food and Beverage
8.16
Limited breakfast options were noted, though there were compliments on other offerings.
Overall Experience
9.13
Guests expressed a strong desire to return and had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:22

Property Description

Convenient Location in Tokyo

Modern Amenities

Nearby Attractions

Book your stay at WPU Shinjuku for a seamless Tokyo experience. Enjoy air-conditioned rooms, free WiFi, and a shared kitchen. Explore popular attractions like Shinjuku SanPark Shopping Mall and Studio Alta just steps away. Unwind in comfortable rooms equipped with a kettle, private bathroom, and cozy bedding. With a 24-hour front desk and proximity to Shinjuku Station, your convenience is our priority. Don't miss out on experiencing the vibrant city life of Tokyo.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.7
Based on 5115 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
語宸 • couple • tw
4
一個晚上台幣$9000多不算低的價錢，房外晚上都有大聲撞門的聲音，房間內設備不夠新也不舒適，燈光昏暗，也沒有可以化妝的鏡子實在不方便，房間內都有香煙味不舒服的味道，空氣不好，性價比很低。
Pros:

沒有

Cons:

一個晚上台幣$9000多不算低的價錢，房外晚上都有大聲撞門的聲音，房間內設備不夠新也不舒適，燈光昏暗，也沒有可以化妝的鏡子實在不方便，房間內都有香煙味不舒服的味道，空氣不好，性價比很低。

2026-10-31 • via Nuitee
M
Meng-Xun • extended_group • tw
8
2026-10-31 • via Nuitee
S
silver • couple • us
10
Terrific!!
Pros:

clean people helpful, coffee and treats in lounge. all day. Great location if you want “busy”

2026-10-31 • via Nuitee
E
Ermelinda • couple • it
9
Pros:

Amenities, posizione, gentilezza e dello staff

2026-10-31 • via Nuitee
G
Gisela Leyva • solo_traveller • mx
8
Bien
Pros:

Que me guardaron las maletas cuando salí a Osaka con un fee. Las habitaciones individuales son pequeñas pero ya se veía desde las fotos, en general todo bien.

Cons:

Que te hacen llenar un formato cuando reservas pero llegando al hotel se debe volver a hacer.

2026-10-30 • via Nuitee
R
Ryan • family_with_children • us
10
Pros:

Close location to station

2026-10-30 • via Nuitee
B
Benedikt • solo_traveller • de
7
2026-10-30 • via Nuitee
C
callum • family_with_children • gb
8
Pros:

Location
Room size was good

Cons:

A bit noisy from the street

2026-10-29 • via Nuitee
A
Andrew • couple • gb
7
All in all it was fine.
Pros:

Proximity for SHINJUKU and transport links. Great little bar and restaurant although it closes for private functions. Staff were nice and helpful.

Cons:

Some of the rooms are extremely small and basic. Felt like basic student accommodation and inefficient aircon.

2026-10-29 • via Nuitee
M
Marie Noelle • solo_traveller • fr
10
2026-10-29 • via Nuitee
J
Junyan • solo_traveller • au
10
great
Pros:

location good, staff nice

Cons:

small room

2026-10-29 • via Nuitee
Łukasz • solo_traveller • pl
10
2026-10-29 • via Nuitee
B
Boudreaux • couple • us
7
2026-10-29 • via Nuitee
K
Kimihiko • family_with_children • jp
8
Pros:

必要なものが揃っており、設備も綺麗だった。コンセントも様々な接続口で用意されており、ありがたかった。

Cons:

ツインルームだったが、ベッドサイドのテーブルが片方にしかなかった。

2026-10-29 • via Nuitee
L
Laura • couple • nl
8
Great place
Pros:

Friendly stuff, nice location , high pressure shower. It was clean. Lots of extras available like face wash, tooth brushes etc.

Cons:

Very small room, and small bathroom. Ventilator in the shower blows straight on you when you are taking shower, makes you feel a little cold.

2026-10-29 • via Nuitee
W
Wai Tat Victor • family_with_children • au
3
2026-10-28 • via Nuitee
J
JINSUN • couple • kr
3
Pros:

호텔 위치만 만족

Cons:

방이 매우 습하고 히터가 안돼서 추웠음 방 컨디션에 비해 숙박비 너무 비쌈

2026-10-28 • via Nuitee
C
Carlotta • couple • at
5
Pros:

die lage ist gut und die lobby schön. sonst hat mir eher wenig gefallen

Cons:

das fenster war milchglas und man hat von draußen nichts gesehen. man hat sich wie in einer gefängniszelle gefühlt. zimmer war nicht sehr sauber, im regal waren noch krümel von den vorherigen gästen. personal war freundlich und hilfsbereit. zimmer sehr hellhörig in der nacht wurde man von anderen gästen aus dem lift aufgeweckt.

2026-10-28 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
大満足です。
Pros:

部屋が綺麗でした。
1人部屋でしたが、広く感じました。
無料の朝食はありがたかったです。
紅茶の種類がたくさんあって、選ぶのが楽しかったです。

Cons:

テレビ側のコンセントの本体が、ネジが外れているのか、緩くなってました。

2026-10-28 • via Nuitee
S
Stuart • solo_traveller • au
9
2026-10-28 • via Nuitee