Candeo Hotels Osaka Shinsaibashi

Hotels
Candeo Hotels
8.7 (2164 reviews)
Chuouku Shinsaibashisuji 2-7-12 , Osaka , jp

Facilities

Non-smoking rooms
Air conditioning
Hot tub/Jacuzzi
Sauna
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Bathroom size
Breakfast timing

Categories

Cleanliness
7.76
Some reviews noted dust and musty smells, indicating a need for a deep clean.
Service
9.23
Many reviews highlighted helpful staff and positive interactions.
Location
9.27
Multiple mentions of fantastic location, close to popular attractions.
Room Quality
8.72
Rooms were generally noted as clean and spacious, except some comments on the bathroom size.
Amenities
8.25
Good amenities like onsen and spa, though some limitations in features were noted.
Value for Money
8.71
Positive feedback on the cost considering quality and location.
Food and Beverage
8.76
Breakfast options received praise, though timing was a concern for some.
Overall Experience
8.93
The overall sentiment from the reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:46

Property Description

Prime Location in Osaka

Luxurious Amenities

Explore Nearby Attractions

Experience a blend of comfort and convenience at Candeo Hotels Osaka Shinsaibashi. Indulge in a delectable buffet breakfast, unwind in the sauna, and enjoy seamless connectivity with free WiFi. Immerse yourself in the vibrant culture with the hotel's proximity to Mitsutera Temple and Nipponbashi Monument. The stylish rooms with modern amenities ensure a relaxing stay. Book now to discover the best of Osaka at Candeo Hotels Osaka Shinsaibashi.

Important information:

This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2164 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
M
Mark solo_traveller ie
9
Pros:

Great location, comfortable room, nice breakfast and friendly staff

Cons:

Sink in the middle of the room?

2026-06-13 via Nuitee
M
Miky couple il
10
Pros:

Best location and cool onsen

2026-06-13 via Nuitee
A
alberto ruiz rojo couple es
9
Ubicacion perfecta, comodidd y diseño.
Pros:

el onsen en la azotea, las vistas y la decoracion y comodidad.

Cons:

el tamaño de la habitación

2026-06-13 via Nuitee
B
Bernadette extended_group ca
9
Centrally located, accessible to all transit and restaurants without the late night noise.
Pros:

Everything was great, the rooms were spacious and the water pressure in the shower is strong. The beds were very comfortable and room was overall very clean.

Cons:

Both pillows were too soft and elevator wait time is long sometimes. Other than that, nothing to complain about. This is our 2nd time staying here and we love it!

2026-06-13 via Nuitee
H
Harold family_with_children us
10
The staff-from the front desk, housekeeping and room cleaners-met my expectations.
Pros:

Very good selection of Japanese and Western dishes.

Cons:

I would have loved to see pancakes or waffles in the selection.

2026-06-12 via Nuitee
D
Darina couple il
9
2026-06-12 via Nuitee
M
Marita solo_traveller au
8
2026-06-11 via Nuitee
T
Tiana couple ca
9
Pros:

Location of the property was fantastic

2026-06-11 via Nuitee
V
Vered family_with_children il
8
2026-06-10 via Nuitee
D
David couple nz
10
Excellent and would stay again.
Pros:

Great location and excellent facilities. Very clean.

2026-06-10 via Nuitee
R
Ronja couple ch
9
2026-06-10 via Nuitee
O
Ori couple il
8
2026-06-07 via Nuitee
R
Rahme couple au
3
Pros:

The stay itself was really good and loved the hotel

Cons:

I left a jacket with zipped pockets and 2 items in the pocket on the bed. It was a brand new jacket and the pocket with the items was zipped. I contacted them and they sent me the items but said they didn’t have the jacket. It is impossible that they fell out as it was zipped and I don’t see how the items (that would have no use for anyone as one was a retainer) could be found but not the jacket that they were inside

2026-06-07 via Nuitee
R
Ricardo couple us
9
Recomendable
Pros:

Inmejorable ubicación

Cons:

El personal no es muy atento

2026-06-07 via Nuitee
O
Ondřej solo_traveller cz
10
2026-06-06 via Nuitee
M
Mark Joseph F. solo_traveller ph
10
Very good location and comfortable room layout.
Pros:

Location and room layout.

Cons:

No gym. The safe didnt work properly.

2026-06-06 via Nuitee
M
Maricar family_with_children us
8
2026-06-05 via Nuitee
T
todd solo_traveller au
8
2026-06-05 via Nuitee
K
Kemal Emre couple tr
8
Price/performance choice
Pros:

Location, small but useful room

Cons:

Cleaning level is not enough. Every day we did need to ask for clean mug for coffee. Cleaning staff insisted not to take the used mug and glasses on the floor

2026-06-05 via Nuitee
H
Harold family_with_children us
10
My family and I enjoyed our stay during our 9 nights at the hotel. Everything when well.
Pros:

The location was excellent. The hotel personnel were very friendly and helpful. The breakfast menu was everything that I wanted. The facilities were clean and comfortable.

Cons:

I personally would have been happy to see pancakes or waffles on the breakfast menu.

2026-06-04 via Nuitee