Candeo Hotels Osaka Shinsaibashi

Hotels
Candeo Hotels
8.7 (2225 reviews)
Chuouku Shinsaibashisuji 2-7-12 , Osaka , jp

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Hot tub/Jacuzzi
Sauna

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Bathroom size
Breakfast timing

Categories

Cleanliness
7.76
Some reviews noted dust and musty smells, indicating a need for a deep clean.
Service
9.23
Many reviews highlighted helpful staff and positive interactions.
Location
9.27
Multiple mentions of fantastic location, close to popular attractions.
Room Quality
8.72
Rooms were generally noted as clean and spacious, except some comments on the bathroom size.
Amenities
8.25
Good amenities like onsen and spa, though some limitations in features were noted.
Value for Money
8.71
Positive feedback on the cost considering quality and location.
Food and Beverage
8.76
Breakfast options received praise, though timing was a concern for some.
Overall Experience
8.93
The overall sentiment from the reviews indicates a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:46

Property Description

Prime Location in Osaka

Luxurious Amenities

Explore Nearby Attractions

Experience a blend of comfort and convenience at Candeo Hotels Osaka Shinsaibashi. Indulge in a delectable buffet breakfast, unwind in the sauna, and enjoy seamless connectivity with free WiFi. Immerse yourself in the vibrant culture with the hotel's proximity to Mitsutera Temple and Nipponbashi Monument. The stylish rooms with modern amenities ensure a relaxing stay. Book now to discover the best of Osaka at Candeo Hotels Osaka Shinsaibashi.

Important information:

This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2225 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
C
Chia Ling extended_group tw
9
2026-07-25 via Nuitee
C
Corinne couple ch
8
2026-07-24 via Nuitee
J
Julie family_with_children au
10
2026-07-23 via Nuitee
M
Matt couple gb
10
2026-07-22 via Nuitee
S
Salim couple be
8
2026-07-21 via Nuitee
K
Kine family_with_children no
10
Pros:

Hyggelige ansatte. Vi glemte en viktig ting på hotellrommet som vi ikke la merke til selv. Hotellet kontaktet oss og foreslo på
Eget initiativ å sende det til oss til en annen by i Japan. Topp service!

2026-07-21 via Nuitee
A
Alison couple us
10
2026-07-20 via Nuitee
A
Ashmita family_with_children us
5
I found the images on the site to be misleading, the rooms are small and were not as clean as expected.
Pros:

Location was central to everything.

Cons:

The listing suggests there is a pool, it’s a onsen which is different from a swimming pool — partly why I booked this particular hotel.

The hotel refers itself as a 4-star hotel, it is closer to a 3-star hotel. The rooms were not as clean as we would’ve like them to me, it felt old and outdated. There a coat of dust on our headboards, and scuffs on the walls. The images of the property are much nicer than what you get in-person.

2026-07-20 via Nuitee
B
Buse couple tr
10
2026-07-20 via Nuitee
A
Alejandro couple es
10
2026-07-20 via Nuitee
G
Gardiner extended_group us
10
Pros:

As others noted, location was amazing. We had 2 rooms facing different directions and both were quiet with comfortable beds. The triple twin room was a v good size with good seating area and view. The Onsen was enjoyable, clean and never overly busy. Breakfast had many good western and Japanese options and we found everything fresh and flavorful- also v good coffee and tea options. Staff helpful and friendly. This hotel was the start of our second trip to Japan and first time in Osaka and we enjoyed every minute there!

2026-07-19 via Nuitee
M
Miguel family_with_children es
9
Absolutamente todo perfecto
Pros:

Un hotel súper céntrico. Con mucha categoría y buen gusto. En la avenida de las tiendas de lujo de Osaka y a unos pocos pasos de Dotonbori. Cogimos una habitación para 4 muy grande. Súper amplia. Buen desayuno. El mejor de los 5 hoteles en que hemos estado en nuestro viaje por Japón.

Cons:

Absolutamente todo perfecto!!

2026-07-19 via Nuitee
P
Priscila family_with_children cr
10
Pros:

The location was prefect!

2026-07-18 via Nuitee
B
Bao Hoang family_with_children ca
10
Like the onse but mostly convenient for someone who wants only eat and shopping
Pros:

Easy access to all restaurants and shoping stores

Cons:

Laundry room a little tight and the dryer was not hot enough tondry all the cloths at once! Need to re-run 4x for 3 bags of clothes ( family of 5)

2026-07-18 via Nuitee
W
Wold extended_group no
10
2026-07-16 via Nuitee
S
Sam family_with_children nz
8
Pros:

The traditional bath was amazing.

Cons:

One of our rooms was incredibly small.

2026-07-16 via Nuitee
C
Corinne couple ch
8
2026-07-15 via Nuitee
N
Nancy extended_group ch
8
Schönes Hotel, top Lage
Pros:

Die Lage war top, das Frühstück war sehr gut, Sauna und Bad hat uns sehr gut gefallen

Cons:

Das das Waschbecken nicht im Bad war

2026-07-15 via Nuitee
L
Lydia family_with_children au
5
I wouldn’t stay here again, overall quite disappointing.
Pros:

The location was great. Although quite noisy at night but to be expected when in the middle of a city. The room was clean.

Cons:

For a family of 4 one person had to sleep on the window seat lounge - was provided a sheet to put over it and a blanket and pillow. Very small for 4 people and the cost. The beds were very hard, pillows cheap and the water pressure terrible . Wespent a lot of time waiting on the lifts which were always packed. You can only use the facilities if your willing to do it naked, this was not made clear on the listing when booking. Buffet breakfast was very mediocre at best.

2026-07-14 via Nuitee
A
Andre family_with_children pt
9
Viagem em família
Pros:

Localização e tamanho do quarto

Cons:

Somente twin beds

2026-07-14 via Nuitee