Southwest Grand Hotel

Hotels
Independent
9.2 (141 reviews)
3-29-52 Kumoji, Naha, Okinawa, 9000015 , Naha , JP

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location
Cons:
Pool size too small
Some construction noise

Categories

Cleanliness
8.78
Room cleanliness is praised, but some reviews mention areas needing improvement.
Service
9.75
Reviews highlight the helpful and friendly staff consistently.
Location
9.79
Great location in Naha, very convenient for shopping and dining.
Room Quality
9.24
Rooms are described as spacious and well-maintained.
Amenities
9.07
Good amenities mentioned, but some areas like the pool and sauna need attention.
Value for Money
8.23
Overall good value, though some amenities may not meet expectations.
Food and Beverage
9.28
Highly rated breakfast and restaurant options available.
Overall Experience
9.45
Overall positive experiences with minor critiques from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:48

Property Description

Step into a world of comfort and luxury at Southwest Grand Hotel, where breathtaking experiences await you in the heart of Naha.

Recreational Amenities
Enjoy our indoor pool and state-of-the-art fitness center, perfect for unwinding after a day of exploration.

Culinary Delights
Savor exquisite flavors at any of our three on-site restaurants or indulge in room service for a cozy dining experience within your luxurious accommodation.

Modern Comforts
Relax in one of our 88 elegantly designed rooms featuring plush down comforters, flat-screen televisions, and deep soaking bathtubs, ensuring a restful retreat after your adventures.

Experience the best of Naha with Southwest Grand Hotel. Don’t miss out on your perfect getaway—book your stay today!

Important information:

  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

9.2
Based on 141 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.07
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.45
J
Jung Wei couple tw
10
Pros:

都很滿意,而且唯一的台灣籍服務人員非常熱情且細心,未來再去沖繩一定會再入住。

2026-05-23 via Nuitee
K
KEIJI solo_traveller jp
8
2026-05-22 via Nuitee
B
Britta couple de
9
2026-05-20 via Nuitee
A
Anna extended_group at
10
Wären gerne länger geblieben
Pros:

Tolles Angebot, große Zimmer. Der Auforeis für die Club Lounge zahlt sich aus. Tolle warme und kalte Snacks

Cons:

Dachterrasse macht leider schon sehr früh zu.

2026-05-19 via Nuitee
J
Jeanne couple fr
9
Super
Pros:

Emplacement
Chambre et salle de bain très spacieuses
Très propre
Très agréable
Piscine et jacuzzi

2026-05-18 via Nuitee
映彤 couple tw
10
2026-05-18 via Nuitee
A
Anastasiia couple ru
8
A great stay overall
Pros:

We had a great stay overall. The location was excellent — close enough to Kokusai Dori to visit it anytime, but far enough to avoid the noise. There’s also a great coffee shop next to the hotel and several convenience stores nearby.

The facilities were fantastic: a large pool, an outdoor jacuzzi, a sauna, and a nice selection of tea, coffee, and skincare amenities in the room. The breakfast was also excellent — we originally booked without it, but ended up eating at the restaurant on the 1st floor almost every day, so it’s definitely worth adding at the lower price during booking.

The atmosphere was calm and quiet overall, mostly business travelers, with no loud or drunken groups

Cons:

We stayed in a terrace room, but in hindsight, a regular room would have been a better value. The terrace faced a construction site, and it was hot and noisy there because of the air-conditioning units. A few minor things could also be improved, such as the lack of USB ports, a small leak beneath one of the sockets, and awkward cabinet handles in the hallway.

One small downside of the spa area was that the outdoor jacuzzi felt very exposed to the lounge/breakfast area, so it lacked a bit of privacy. Also, the sauna being on a different floor meant a breezy walk on the stairs.

2026-05-18 via Nuitee
B
Bryan couple us
10
Book It!
Pros:

Hotel location was perfect. It was comfortable, large rooms, and great amenities. The staff were also great.

2026-05-17 via Nuitee
K
Kang Cheng couple tw
10
2026-05-16 via Nuitee
N
Natacha solo_traveller fr
8
2026-05-15 via Nuitee
田中 couple jp
10
2026-05-13 via Nuitee
I
Inageta solo_traveller jp
7
2026-05-08 via Nuitee
K
Kaoru couple jp
9
総じてとても良かったです。スタッフの方々のホスピタリティのおかげで快適かつ心温まるステイになりました。
Pros:

部屋、ラウンジ、どこもとてもおしゃれでかつ快適でした。小学生、幼児含む家族4人で十分な広さのお部屋でした。
エントランス、ロビーは狭いですが、ラウンジ利用だったので待ち時間をラウンジで過ごす事が出来て快適でした。ファミリーでホテルステイ全般に快適さを求めるのであれば、ラウンジ付けるのをお勧めします。
プールやジャグジーもおしゃれ、景色よい、使い勝手よしでした。

Cons:

ラウンジ推しではありますが、ファミリーでラウンジ利用の難点は、18時以降は子供が利用できないところです。ムードの観点から子供の利用に制限を付すのは理解するのですが、夕飯食べた後にラウンジでブルーシールのアイス食べたいなぁ…と思ったけど子供連れてだと入れないし、持ち出せないんだった涙となりました。
フリーバーも付けたので部屋でオリオンビールやサワーを缶で飲みましたが、カクテルの種類とかつまみの有無とか内容に差はありますよね…。大概のホテルのラウンジ運用と同じかと思いますが、例えばカクテルやつまみの部屋持ち帰りを許容いただけるなど差別化いただけるとありがたいです。

あと、車寄せ上空に屋根を付けられませんか?雨の日の利用でスタッフの方が速やかに傘をさして下さったのでそこまで濡れなかったのですが、車を一時停めるエリア全体を屋根で覆えるといいなと思いました。

2026-05-07 via Nuitee
N
Nan solo_traveller cn
10
2026-05-06 via Nuitee
J
JUNG YU couple tw
8
距離國際街很近,房間很大,但是房間的燈光稍微昏暗一些。
Pros:

地理位置佳,房間很大

Cons:

無飯店的專屬停車場

2026-05-03 via Nuitee
D
David solo_traveller ca
8
Pleasant stay in nice property with good facilities.
Pros:

Good room (club twin), location, restaurants and lounge. Laundry facilities convenient.

2026-05-03 via Nuitee
C
Cristina couple fr
10
2026-04-28 via Nuitee
S
Sabahattin family_with_children ch
9
2026-04-28 via Nuitee
J
Jeffrey solo_traveller us
10
Pros:

This place was great. Great rooms food spa

Cons:

Everything was good no complaints

2026-04-24 via Nuitee
玉美 couple tw
10
2026-04-22 via Nuitee