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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Sun loungers or beach chairs
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Situated in Tokyo, Hyatt House Tokyo Shibuya offers air-conditioned rooms, a garden, free WiFi and a terrace. The property boasts a restaurant, bar, and indoor pool. Enjoy 24-hour front desk, concierge service, and luggage storage.
Modern Accommodations
Every room includes a desk, flat-screen TV, and free toiletries. Relax and unwind in comfort.
Convenient Location
Explore nearby attractions like Moyai Statue, Shibuya Station, and Hachiko Statue. Easy access to Tokyo Haneda Airport just 20 km away.
Amenities Galore
From the garden to the terrace, this hotel has all you need for a memorable stay.
Book your stay at Hyatt House Tokyo Shibuya today!
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Spaciousness, convenience
Smoking room is too small and no seats
Location was amazing. Quality of rooms and view was excellent. It had washing machine and dryer which was excellent.
Staff and service was really really good. Yuri in particular was very helpful in having us find vegan eating spots and guiding us to White Glass coffee and other places
Rooms are on the smaller side. It’s difficult to approach by cab as the entrance is not very obvious but with map from hotel it solved things
It was clean, large and had a lot of kitchen supplies. The best part were the pajamas they provided for the stay!
The water temp in the shower was not hot enough
The room was very spacious and the amentities in the room such as coffee machine, microwave were fantastic for us to settle our late night dinners.
The hotel is also easily accessible to JR Shibuya station, and there are tons of shops and supermarkets around.
The rooms were nice, clean, relatively spacious. It was nice to be so close to the Shibuya train station.
The fact that there is no real central entrance to the hotel makes it a challenging location to navigate in terms of taxis and ubers.
I think the hotel could do more to orient guests to the location and how to get to stores and restaurants.
Staff was amazing. Beds were comfortable. Location is great. The rooms are large size.
Very high price for something that is not a good value
Loved this hotel! The location, next to the train station, was fantastic. It allowed us to move around the city with ease! Each room had a washer/dryer! Such a bonus when traveling. Restaurants and shops were very close by, as well as the Shibuya crossing, but the rooms were not loud at all. The hotel seemed secluded but was just a few steps from soooo much! Really happy with this choice! I would definitely choose it again.
Location and comfort
Very high price for the money
location is great. direct metro line reaching possibility with same floor. only 2 to 3m walking distance. clean rooms.
but room is far from visually appealing. doesnt give you a feeling considering the money you paid. room is wide for 3 big luggage. dont expect a hotel vibe its like you rented a room. staff is very helpful. room was cold bc they disabled the heating system bc of May. but they provided heater immediately. but i would expect warm room. i dont want to turn on heater once i entered room everytime. it is not the house. it should have left to customer turning on or off air conditioning. IF you book a hotel, it must have proper air conditioning system up to customer.
Loved the location. Loved that clean rooms and especially that had in room washer/dryer.
Our room was excellent, and we especially loved the bathroom/wet room and the laundry facilities, which made it so easy to freshen up clothes before our journey home. The room was spotless, and the beds and pillows were the most comfortable of all the hotels we stayed in — I’m not sure if they were Tempur, but they certainly felt like it. The bedding was also exceptional.
The kitchenette was well equipped, and the drying and wiping cloths were replaced daily, along with the coffee pods and tea bags. There was also an ironing board and iron, as well as a laundry service if needed. Overall, the room was outstanding and incredibly comfortable.
The hotel was lovely and there were many options where we could eat within a few minutes walking. It was in the heart of Shibuya so only about 10 minutes walk to the famous Shibuya Crossing.
Breakfast was the only part that felt a little disappointing. There were eggs, bacon, yoghurt and fruit, but the variety and overall quality didn’t match what we’d enjoyed at other hotels. The staff were pleasant, but when the yoghurt ran out and I asked about more, I noticed them in the back room glancing at their watches and shrugging, which made it seem as though replenishing it wasn’t a priority. It wasn’t awful — we’d simply been spoiled by the breakfasts elsewhere.
The hotel room itself was excellent and the location was good, but the price was noticeably higher than our other hotels, and overall the property felt quite soul‑less.
Location fantastic, most comfortable beds and pillows in my life, spacious and elegant rooms, very helpful and friendly staff, fitness room and pool are great finds in such a central tokyo hotel.
The breakfast is pricey for the food it serves, but the view and convenience make it worthwhile. Fantastic staff too.
Central and easy to get in and out. Many find it difficult to find but it is not that bad. But a hectic area so hard for taxis as example
The Gym is very small.
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