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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Secured parking
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Garage
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Situated in Tokyo, Hyatt House Tokyo Shibuya offers air-conditioned rooms, a garden, free WiFi and a terrace. The property boasts a restaurant, bar, and indoor pool. Enjoy 24-hour front desk, concierge service, and luggage storage.
Modern Accommodations
Every room includes a desk, flat-screen TV, and free toiletries. Relax and unwind in comfort.
Convenient Location
Explore nearby attractions like Moyai Statue, Shibuya Station, and Hachiko Statue. Easy access to Tokyo Haneda Airport just 20 km away.
Amenities Galore
From the garden to the terrace, this hotel has all you need for a memorable stay.
Book your stay at Hyatt House Tokyo Shibuya today!
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
location is great. direct metro line reaching possibility with same floor. only 2 to 3m walking distance. clean rooms.
but room is far from visually appealing. doesnt give you a feeling considering the money you paid. room is wide for 3 big luggage. dont expect a hotel vibe its like you rented a room. staff is very helpful. room was cold bc they disabled the heating system bc of May. but they provided heater immediately. but i would expect warm room. i dont want to turn on heater once i entered room everytime. it is not the house. it should have left to customer turning on or off air conditioning. IF you book a hotel, it must have proper air conditioning system up to customer.
Loved the location. Loved that clean rooms and especially that had in room washer/dryer.
Our room was excellent, and we especially loved the bathroom/wet room and the laundry facilities, which made it so easy to freshen up clothes before our journey home. The room was spotless, and the beds and pillows were the most comfortable of all the hotels we stayed in — I’m not sure if they were Tempur, but they certainly felt like it. The bedding was also exceptional.
The kitchenette was well equipped, and the drying and wiping cloths were replaced daily, along with the coffee pods and tea bags. There was also an ironing board and iron, as well as a laundry service if needed. Overall, the room was outstanding and incredibly comfortable.
The hotel was lovely and there were many options where we could eat within a few minutes walking. It was in the heart of Shibuya so only about 10 minutes walk to the famous Shibuya Crossing.
Breakfast was the only part that felt a little disappointing. There were eggs, bacon, yoghurt and fruit, but the variety and overall quality didn’t match what we’d enjoyed at other hotels. The staff were pleasant, but when the yoghurt ran out and I asked about more, I noticed them in the back room glancing at their watches and shrugging, which made it seem as though replenishing it wasn’t a priority. It wasn’t awful — we’d simply been spoiled by the breakfasts elsewhere.
The hotel room itself was excellent and the location was good, but the price was noticeably higher than our other hotels, and overall the property felt quite soul‑less.
Location fantastic, most comfortable beds and pillows in my life, spacious and elegant rooms, very helpful and friendly staff, fitness room and pool are great finds in such a central tokyo hotel.
The breakfast is pricey for the food it serves, but the view and convenience make it worthwhile. Fantastic staff too.
Central and easy to get in and out. Many find it difficult to find but it is not that bad. But a hectic area so hard for taxis as example
The Gym is very small.
L'emplacement, la propreté, le calme
Le bar qui ferme trop tôt
The room was very spacious, bigger than all of the hotels I've stayed in Japan. The 3rd floor is connected to Shibuya station, which made transportation easy. Close to every attractions, but even though it's in Shibuya, it's still 10-15 mins walking to get to Shibuya crossing.
Being connected to a station is a plus and also an issue. It's a bit hard to navigate with all the different floors (1st floor is ground floor, 2nd floor is taxi stand, 3rd floor is station floor). The map will only navigate the road, but you'll have to figure out which floor it's navigating from. From the station, be sure to get out at the exact Exit of the hotel (new south gate), or you'll have a hard time finding the way back to the hotel from the station.
Clean
No
Chambres spacieuses et propres.
Personnel aux petits soins
Hôtel impossible à trouver. On est restés 4 nuits et pourtant chaque soir c’était l’enfer pour trouver nos repères. L’hôtel est dans une galerie commerciale qui est un véritable labyrinthe où tout se ressemble. L’enfer. Assez loin de Shibuya en plus.
The room has a washer/dryer.
Everything is clean and accessible.
The hotel is a little hard to find but once you get bearings it is in a great location. Supermarket Tokyo and Family mart close by. Shibuya crossing not too far away too. Definitely within walking distance.
Funcionários muito educados e prestativos conforto das camas, localização e tamanho do quarto.
Les chambres sont spacieuses avec beaucoup d’équipement notamment les machines à laver ce qui est très pratique, la piscine est top, la salle de sport est correct, access direct à la station de métro depuis l’hôtel.
La décoration est pas incroyable mais c’est pas vraiment gênant
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