KOKO HOTEL Sendai Station West

Hotels
8.3 (2578 reviews)
Aoba-ku Chuo 3-8-27 , Sendai , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
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Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Smell in the room
Bed comfort issues

Categories

Cleanliness
7.51
Some guests mentioned a smell in the bathroom and room, indicating a cleanliness issue.
Service
8.98
The staff were noted to be accommodating and attentive.
Location
9.02
Multiple reviews highlighted the convenience of the location near train stations and shopping.
Room Quality
7.47
Comments indicated mixed feelings about room comfort, particularly the bed.
Amenities
8.5
The room amenities were generally positively received.
Value for Money
8.46
Guests appreciated the pricing relative to service and location.
Food and Beverage
8.01
Breakfast options received praise, though some felt they were limited.
Overall Experience
8.48
Overall satisfaction indicated a tendency for return visits, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:57

Property Description

Convenient Location
Located in the heart of Aoba Ward, KOKO HOTEL Sendai Station West is within walking distance of Sendai Station and popular attractions such as Shiogama Shrine.

Comfortable Rooms
Guests can enjoy air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and private bathrooms.

Friendly Service
With staff fluent in English and Japanese, guests can expect exceptional customer service available 24/7 at the reception desk.

Ready to experience comfort and convenience in Sendai? Book your stay at KOKO HOTEL Sendai Station West today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2578 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
塩沢 • solo_traveller • jp
10
Pros:

ロケーション、料金、接客、清潔性すべて良かったですよ。仙台朝市に近いのは最高でした。

2026-09-19 • via Nuitee
H
Hiroshi • couple • jp
9
最高でーす
Pros:

ロケーション、朝食共によかった

Cons:

無し

2026-09-19 • via Nuitee
E
Eugenio • solo_traveller • it
10
Pros:

Personale gentile e disponibile, ottima pulizia, buona posizione. Consigliato.

2026-09-17 • via Nuitee
K
kazuhisa • solo_traveller • jp
8
Cons:

三泊だったのですが歯ブラシセットが2セットだったので
もう1セットあると良かったです

2026-09-17 • via Nuitee
P
Patricia • couple • es
9
2026-09-17 • via Nuitee
Y
Yuka • solo_traveller • jp
10
2026-09-16 • via Nuitee
M
Mariko • solo_traveller • jp
8
2026-09-14 • via Nuitee
A
atushi • extended_group • jp
6
2026-09-14 • via Nuitee
中村恵 • solo_traveller • jp
6
Pros:

チェックインが、夜間遅くなったのですが、スムーズに対応してくれました。

Cons:

お部屋に荷物を置く、バゲージラックが無かった。

2026-09-14 • via Nuitee
猪野 • solo_traveller • jp
10
Pros:

部屋が広く快適
フローリングなので家のような感覚

Cons:

ベッドの下に少しホコリが積もっていた

2026-09-14 • via Nuitee
W
Wenhui • solo_traveller • tw
8
2026-09-13 • via Nuitee
T
TOMOKO • couple • jp
9
Pros:

清潔でした。駅近で便利です。朝食もとてもおいしかったです。

Cons:

特にありません

2026-09-13 • via Nuitee
E
Eloïse • couple • fr
10
Je recommande
Pros:

Très pratique, à côté de la gare.
Chambre petite mais c’était annoncée, très bien pour une nuit ou deux

2026-09-08 • via Nuitee
L
Lucy • couple • au
7
Handy location for the station, but still quiet
Pros:

We only stayed one night but it was everything you'd expect from a standard Japanese hotel. The location is handy - an easy walk to the station. And it's in a zone with lots of cool local places to eat if you go for a walk and look down alleys.

2026-09-07 • via Nuitee
K
KENJI • couple • jp
10
2026-09-07 • via Nuitee
芮語 • extended_group • tw
10
2026-09-07 • via Nuitee
I
Ito • solo_traveller • jp
8
のんびり満喫滞在🎵
Pros:

駅近でアクセスが良く、朝食も地元のものがあり充実していました！11時にチェックアウトだったので、ゆっくり過ごせました！

2026-09-07 • via Nuitee
A
Alexander • couple • de
9
War in Ordnung
Pros:

Lage war für uns super, nahe am Bahnhof und eine Autovermietung war genau daneben.

Cons:

Die Betten waren für uns etwas zu hart .

2026-09-06 • via Nuitee
M
MEI KUM • family_with_children • hk
9
Pros:

地點方便，鄰近朝市及仙台JR &地鐵站，善治郎及多間便利店在同一條街上，房間佈局合理。checkin時会說中文的女接待員語調温柔有禮，讓人感覺舒服，與數小時前在東京遇到的酒店無禮女前台之服務態度有天淵之別。

Cons:

只有一部洗衣及乾衣機。要自己將房內垃圾绑好放在門口待清潔員工收拾。

2026-09-04 • via Nuitee
安藤 • solo_traveller • jp
7
Pros:

保冷剤が解凍してしまったので、フロントに一晩凍結をお願いして引受けてくれた。

Cons:

部屋入口付近の床の汚れが拭き取られてなかった様子が見受けられた（光の加減で気づいた）

2026-09-04 • via Nuitee