Hotel Toranomon Hills, The Unbound Collection By Hyatt

Hotels
•
Unbound Collection by Hyatt
9.3 (327 reviews)
Minato-ku Toranomon 2-6-4 , Tokyo , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautifully designed
Attentive staff
Great location
Delicious breakfast
Cons:
Noise from construction
Limited room service menu
Minibar not fully stocked

Categories

Cleanliness
9.41
The hotel is described as very clean and modern.
Service
9.88
Staff were very attentive, kind and helpful, with excellent communication.
Location
9.92
The location is considered the best by the reviewer, close to restaurants and bars.
Room Quality
8.87
Rooms are gorgeous, but some noise issues were reported.
Amenities
8.9
Included a fitness center and spa, though minibar issues were noted.
Value for Money
8.36
Some reviews indicated disappointment regarding the price relative to the size of the room.
Food and Beverage
9.41
Breakfast and in-room dining received high praise.
Overall Experience
9.68
Guests had an overall very positive experience, citing many aspects they loved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:23

Property Description

Prime Location in Tokyo

Luxurious Amenities

Cultural Attractions Nearby

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.3
Based on 327 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.68
T
Todd • couple • us
7
Nice building. Modeling amenities. Nice service. Very noisy.
Pros:

The breakfast was nice.

Cons:

The doors are paper thin and the lounge is on a floor with our room. So all night long you hear people and kids screaming past your room. There was little quiet time.

2026-10-31 • via Nuitee
P
peter • couple • gb
10
A great hotel set in a lovely area of Tokyo. A special feel to the Hotel with service that went beyond. Top class facili
Pros:

Great hotel
Great facilities
Warm friendly service
Luxurious feel

Cons:

Nothing I didn’t like

2026-10-27 • via Nuitee
蕭 • couple • tw
8
2026-10-27 • via Nuitee
P
Pieter • solo_traveller • nl
10
2026-10-24 • via Nuitee
林 • solo_traveller • cn
8
2026-10-24 • via Nuitee
D
Donovan • couple • ch
9
2026-10-21 • via Nuitee
A
alex • couple • th
10
2026-10-18 • via Nuitee
F
Florika • couple • au
10
2026-10-15 • via Nuitee
S
Salamah • solo_traveller • sa
10
2026-10-11 • via Nuitee
R
Riyako • family_with_children • ae
10
2026-10-09 • via Nuitee
S
Sarra • solo_traveller • it
10
2026-10-09 • via Nuitee
M
Manuel • couple • gb
9
Pros:

Rooms, decor, practical location & staff

2026-09-19 • via Nuitee
E
Esther • couple • hk
10
Perfect stay in Tokyo!
Pros:

It’s my 3rd time staying here this year! This is my go-to hotel! Super conveniently located and very nice rooms! The rooms are perfectly sized and clean! Super helpful staff and the food/drinks were amazing! We loved using the lounge too!

Cons:

Nothing! Everything was amazing!

2026-09-18 • via Nuitee
L
Linor • solo_traveller • us
10
Will surely come back
Pros:

Was the perfect hotel for us: super clean and modern design, excellent location right above the Toranomon station which is not center Tokyo but very convenient.The staff did above and beyond for us! Were both professional and pleasant

Cons:

Skip breakfast

2026-09-17 • via Nuitee
V
Van Goethem • family_with_children • at
9
2026-09-09 • via Nuitee
K
Kuowei Matt • couple • tw
10
2026-09-08 • via Nuitee
M
Makayla • couple • us
8
Beautiful but overpriced
Pros:

Food was 10/10. The lounge was well stocked. The staff were kind and helpful. The facilities were clean and felt luxurious. The hotel is connected to the Metro and lots of shopping. From our room we had a clear view of Tokyo tower.

Cons:

We stayed for three nights and our room was not serviced once. There were no slippers to wear around the room. Minus the lounge, the hotel felt like it was missing amenities for the price. My favorite part of the hotel was actually the restaurant.

2026-09-07 • via Nuitee
N
Nicholas • family_with_children • ch
8
2026-09-07 • via Nuitee
N
Naoko • solo_traveller • jp
10
2026-09-06 • via Nuitee
J
joy • solo_traveller • cn
10
2026-09-03 • via Nuitee