Hotel Toranomon Hills, The Unbound Collection By Hyatt

Hotels
Unbound Collection by Hyatt
9.3 (327 reviews)
Minato-ku Toranomon 2-6-4 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautifully designed
Attentive staff
Great location
Delicious breakfast
Cons:
Noise from construction
Limited room service menu
Minibar not fully stocked

Categories

Cleanliness
9.41
The hotel is described as very clean and modern.
Service
9.88
Staff were very attentive, kind and helpful, with excellent communication.
Location
9.92
The location is considered the best by the reviewer, close to restaurants and bars.
Room Quality
8.87
Rooms are gorgeous, but some noise issues were reported.
Amenities
8.9
Included a fitness center and spa, though minibar issues were noted.
Value for Money
8.36
Some reviews indicated disappointment regarding the price relative to the size of the room.
Food and Beverage
9.41
Breakfast and in-room dining received high praise.
Overall Experience
9.68
Guests had an overall very positive experience, citing many aspects they loved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:23

Property Description

Prime Location in Tokyo

Luxurious Amenities

Cultural Attractions Nearby

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.3
Based on 327 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.68
R
Rui couple pt
9
Wonderful stay
Pros:

The absolute highlight of this stay was the view. It was superb and truly striking. Turning off the room lights at night to admire the illuminated Tokyo Tower created an incredibly special and memorable atmosphere.
The breakfast was also great. They use high-quality products and everything was prepared with great care and attention to detail.

Cons:

The room could have been a little bigger. However, I am fully aware that smaller spaces are simply the reality of staying in Tokyo, and the breathtaking view more than made up for it.
Navigating the hotel tower is not very straightforward, especially the layout within the tower and its connections to the underground. It can be a bit confusing at first, and it definitely takes some time to get used to the space and figure out how to move around efficiently.

2026-08-29 via Nuitee
M
Minh family_with_children vn
8
2026-08-26 via Nuitee
R
Rachelle couple ph
9
Pros:

Very nice hotel and big rooms. Breakfast was good.

Cons:

On a quiet area but with easy access to subway

2026-08-26 via Nuitee
S
Simone couple it
7
2026-08-24 via Nuitee
S
silvia extended_group es
9
2026-08-23 via Nuitee
J
James solo_traveller ae
9
Lovely modern hotel, great for exploring Tokyo
Pros:

Lovely and modern hotel. Directly on the metro line. Close to the best neighborhood and shopping districts of Tokyo. Great service and the lobby bar / restaurant is a lovely spot.

2026-08-18 via Nuitee
S
STEFANO solo_traveller it
10
2026-08-17 via Nuitee
E
Emmanuel family_with_children sg
9
2026-08-17 via Nuitee
J
Jacinta couple au
10
2026-08-12 via Nuitee
L
Lorenz family_with_children de
9
Pros:

Tolle Lage, tolle Zimmer!

2026-08-09 via Nuitee
W
Wang solo_traveller tw
9
2026-08-08 via Nuitee
S
sawai couple fr
7
2026-07-22 via Nuitee
R
Riyako family_with_children ae
10
Pros:

A very modern, clean, and stylish room with excellent value for money.

2026-07-22 via Nuitee
M
Maria couple au
10
A great stay
Pros:

I had a wonderful stay ! The staff was great and very attentive to our requests. The rooms are so comfortable and the location and views from the room were amazing.

2026-07-21 via Nuitee
G
Gerhard couple de
10
Immer wieder. Empfehle das Hotel sehr.
Pros:

Einfach nur Top. Die Lounge Idee ist Super. Zugang zu Metro!!!!

2026-07-20 via Nuitee
M
Maysoun family_with_children ma
10
2026-07-16 via Nuitee
D
Damon solo_traveller us
10
A diamond in the rough…worthy of it all!!
Pros:

The hotel is in the newly fashioned Toranomon district which is the business district. The cabbie didn’t even know how to get there initially because it is very new. From check in to check out..no issues with language or hospitality. The rooms are well appointed and very big with every amenity you could want…they even have pajamas and tea sets.
I travel to Tokyo for business often and will definitely stay here only. The breakfast buffet is insane with offerings and the service is top
Notch. My co-worker was at the Edition and came to the Toranomon for breakfast every morning. This is the place to stay in Tokyo in the area. Calm, clean and updated!!!

Cons:

Honestly, the only thing that was tough was casting my tv, but I think that is an effect of traveling internationally!!

2026-07-10 via Nuitee
N
Napapon solo_traveller us
10
2026-07-06 via Nuitee
A
Ali family_with_children tr
10
2026-07-05 via Nuitee
V
Vladislav couple ru
9
Living in the heart of Tokyo
Pros:

Location in the heart of Tokyo. Close to all main places. Clean and nice accommodation.

2026-06-27 via Nuitee