Hotel Toranomon Hills, The Unbound Collection By Hyatt

Hotels
•
Unbound Collection by Hyatt
9.3 (315 reviews)
Minato-ku Toranomon 2-6-4 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Beautifully designed
Attentive staff
Great location
Delicious breakfast
Cons:
Noise from construction
Limited room service menu
Minibar not fully stocked

Categories

Cleanliness
9.41
The hotel is described as very clean and modern.
Service
9.88
Staff were very attentive, kind and helpful, with excellent communication.
Location
9.92
The location is considered the best by the reviewer, close to restaurants and bars.
Room Quality
8.87
Rooms are gorgeous, but some noise issues were reported.
Amenities
8.9
Included a fitness center and spa, though minibar issues were noted.
Value for Money
8.36
Some reviews indicated disappointment regarding the price relative to the size of the room.
Food and Beverage
9.41
Breakfast and in-room dining received high praise.
Overall Experience
9.68
Guests had an overall very positive experience, citing many aspects they loved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:23

Property Description

Prime Location in Tokyo

Luxurious Amenities

Cultural Attractions Nearby

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 315 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.68
F
Fabio • family_with_children • it
10
Struttura all’altezza delle stelle assegnate con personale cortese cordiale e disponile a consigliare ed ad aiutare a ge
Pros:

Servizio cortesia e disponibilità

Cons:

Nulla tutto ok

2026-06-20 • via Nuitee
S
Sally • couple • gb
10
Fantastic experience. Can’t wait to go back!
Pros:

Really friendly staff. The restaurant was fantastic, both in the evening and for breakfast. Rooms were stylish, very clean and had everything we needed and more! 5 star review from me!

Cons:

Nothing.

2026-06-18 • via Nuitee
O
oranit • solo_traveller • il
10
Pros:

מלון מעולה, שרות ואוירה מצוינת

2026-06-13 • via Nuitee
M
mariia • family_with_children • ru
10
Pros:

Отличное месторасположение и прекрасный номер. Очень хороший завтрак. Ходили в ресторан при отеле на ужин , очень понравилось

2026-06-04 • via Nuitee
H
Hai Haim • solo_traveller • il
6
Cons:

The location, the price

2026-06-03 • via Nuitee
J
Joachim • extended_group • de
10
Amazing
Pros:

absolute everything

Cons:

nothing

2026-06-03 • via Nuitee
S
Santiago • couple • ar
10
Absolutely amazing, will be returning
Pros:

Excellent location, the building is connected to the subway and the surroundings are incredible! The staff are super friendly, they helped us with the luggage forwarding with ease making it easy. Breakfast is most definitely a highlight! Will return for sure

2026-06-01 • via Nuitee
M
Martin • extended_group • dk
10
Excellent
Pros:

Thank you

Cons:

A little pricey - but great

2026-06-01 • via Nuitee
S
Sze Yui • family_with_children • hk
8
Pros:

Location , clean and comfortable

Cons:

In the morning quite often have to wait for a table to have breakfast

2026-05-30 • via Nuitee
N
Natalia • couple • us
9
Gorgeous hotel but far from more touristy spots and walkable areas of the city
Pros:

Beautiful modern and spacious room. Clean lines, beautiful design

Cons:

The area is businesslike. There aren’t any places to walk around or restaurants. You need to take transportation to go anywhere to have dinner

2026-05-27 • via Nuitee
C
Cynthia Chan • couple • hk
9
Pros:

Very comfortable stay, lovely room with lots of table-top space to put items, lighting beddings and air con system all nicely designed. Location was good with subway at the basement without much walking distance at all.

2026-05-26 • via Nuitee
R
Richard • couple • gb
8
Cool but expensive
Pros:

Cool vibe

Cons:

No pool

2026-05-25 • via Nuitee
Артем • couple • ru
10
2026-05-24 • via Nuitee
M
Marjolijn • couple • nl
10
Super hotel!
Pros:

Prachtig hotel. Geweldig restaurant. Goede , ruime kamers. Een waterfilter op je kamer. Minibar gratis (m.u.v. Alcohol). Lounge met gratis drankjes en hapjes. Goede bedden. Alles top.

Cons:

Niets

2026-05-13 • via Nuitee
D
Dan • couple • us
10
2026-05-11 • via Nuitee
邱邱。。 • solo_traveller • tw
9
2026-05-10 • via Nuitee
A
Arthur • couple • fr
10
2026-05-10 • via Nuitee
A
Arthur • couple • fr
10
2026-05-10 • via Nuitee
J
Joanna • couple • us
9
2026-05-10 • via Nuitee
P
Pascal • couple • ch
9
Sehr Hilfreiches Personal (Hat bei geholfen Arzttermin zu vereinbaren und Koffer versendet)
Pros:

Alles Top

Cons:

Nichts

2026-05-09 • via Nuitee