Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable and well-furnished rooms
Good amenities and breakfast options
Cons:
Issues with cleanliness reported
Location may not be ideal for everyone
Some amenities not replenished daily

Categories

Cleanliness
8.43
Some rooms reported issues with cleanliness and service quality.
Service
9.4
Many reviews highlight friendly and helpful staff, indicating good service.
Location
8.94
Mixed reviews; some found the location convenient while others felt it was a bit distant from attractions.
Room Quality
9.39
A number of guests praised the comfort and quality of the rooms.
Amenities
9.42
Several reviews mentioned good amenities, though some specific items weren't replenished.
Value for Money
8.88
Generally seen as good value given the quality, despite some concerns.
Food and Beverage
8.93
With positive comments on breakfast and in-house dining, overall quality is seen favorably.
Overall Experience
9.4
Overall positive sentiment noted in various reviews, highlighting a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:19

Property Description

Luxurious Accommodation
Experience a stay of comfort and elegance at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. Indulge in spacious rooms, modern amenities, and impeccable service for a truly luxurious experience.

Convenient Location
Situated in the heart of Kyoto, our hotel offers easy access to popular landmarks such as Nijo Castle, Kyoto Imperial Palace, and the Kyoto International Manga Museum. Explore the rich culture and history of the city with convenience and ease.

Exceptional Services
From a well-equipped fitness centre to a 24-hour front desk, we ensure all your needs are met during your stay. Enjoy delicious meals at our on-site restaurant, stay connected with free WiFi, and experience top-notch hospitality from our dedicated staff.

Book now for an unforgettable stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Location

Guest Reviews

9.1
Based on 1864 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.4
T
TARIQ • solo_traveller • sa
10
2026-08-22 • via Nuitee
T
Tony • solo_traveller • fr
10
2026-08-21 • via Nuitee
M
MARCO • extended_group • it
5
non ci tornerei
Pros:

colazione appena sufficiente

Cons:

poca scelta nella colazione
letto scomodissimo, troppo basso, assolutamente negativo
manca un tavolino per scrivere

2026-08-20 • via Nuitee
H
Haru • couple • jp
6
2026-08-19 • via Nuitee
E
Emma • couple • it
8
Pros:

Staff molto accogliente e gentile. Le camere hanno uno stile tipico giapponese, perfetto per immergersi nella cultura del Paese.

Cons:

La colazione non è molto varia e non è presente un servizio di lavanderia.

2026-08-19 • via Nuitee
M
Matteo • solo_traveller • it
9
Pros:

Struttura molto accogliente, buona colazione, camere spaziose per essere in Giappone e ovviamente molto pulite. Lo staff super gentile e disponibile per qualsiasi cosa.

2026-08-18 • via Nuitee
S
Silvia • couple • es
9
2026-08-17 • via Nuitee
G
Guilherme Roberto • couple • ch
10
Pros:

good size room and very clean, we loved it here!

2026-08-17 • via Nuitee
Y
yuuya • couple • jp
10
しっかり休息が取れ、良い旅行になりました
Pros:

清潔感

Cons:

なし

2026-08-16 • via Nuitee
G
Garcia • solo_traveller • co
10
2026-08-16 • via Nuitee
H
Hiromi • family_with_children • jp
8
2026-08-14 • via Nuitee
N
NANAMI • extended_group • jp
9
2026-08-13 • via Nuitee
村上 • couple • jp
8
2026-08-11 • via Nuitee
R
riko • couple • jp
10
2026-08-11 • via Nuitee
J
János • family_with_children • hu
9
2026-08-10 • via Nuitee
A
Agostino • extended_group • it
7
Città e cultura interessanti.
Pros:

Posizione tranquilla anche se non proprio centrale. Staff gentile, pulizia molto curata.
Accessori bagno liberi da prelevare nella hall.
Città molto interessante.

Cons:

Colazione poco ricca, sala piccola e in alcuni orari bisognava attendere si liberasse un tavolo per poter accedere.
La lounge aperta SOLO dalle h. 15 alle 18, praticamente inutile perché tutti i turisti sono in giro per la città.
Letto stile giapponese, quindi a terra. Non prorio comodo per le persone poco atletiche o che si devono alzare più volte nella notte. Non so dire però se c'è anche la possibilità di avere stanze con letto tipicamente europeo (ovvero alto).

2026-08-10 • via Nuitee
M
Marie Eve • couple • ca
10
Confortable et personnel très attentif.
Pros:

Le petit dej inclus est incroyable:)

2026-08-09 • via Nuitee
C
Clarysse • couple • fr
9
2026-08-08 • via Nuitee
L
Louise • couple • be
9
Bon rapport qualité/ prix malgré tout
Pros:

Decoration, espace, petit déjeuner

Cons:

Pas assez de rangements dans les chambres, niveau d anglais catastrophique du personnel pour ce type d hotel. Rigidité du personnel, manque de service, pas de concierge pour les bagages

2026-08-07 • via Nuitee
C
Carla • family_with_children • nl
9
Heel aangenaam en heel rustgevend
Pros:

De kamer was zeer prettig. De doucheruimte was erg goed. Het ontbijt was lekker en afwisselend.

Cons:

Geen mogelijkheid tot diner.

2026-08-07 • via Nuitee