Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable and well-furnished rooms
Good amenities and breakfast options
Cons:
Issues with cleanliness reported
Location may not be ideal for everyone
Some amenities not replenished daily

Categories

Cleanliness
8.43
Some rooms reported issues with cleanliness and service quality.
Service
9.4
Many reviews highlight friendly and helpful staff, indicating good service.
Location
8.94
Mixed reviews; some found the location convenient while others felt it was a bit distant from attractions.
Room Quality
9.39
A number of guests praised the comfort and quality of the rooms.
Amenities
9.42
Several reviews mentioned good amenities, though some specific items weren't replenished.
Value for Money
8.88
Generally seen as good value given the quality, despite some concerns.
Food and Beverage
8.93
With positive comments on breakfast and in-house dining, overall quality is seen favorably.
Overall Experience
9.4
Overall positive sentiment noted in various reviews, highlighting a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:19

Property Description

Luxurious Accommodation
Experience a stay of comfort and elegance at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western. Indulge in spacious rooms, modern amenities, and impeccable service for a truly luxurious experience.

Convenient Location
Situated in the heart of Kyoto, our hotel offers easy access to popular landmarks such as Nijo Castle, Kyoto Imperial Palace, and the Kyoto International Manga Museum. Explore the rich culture and history of the city with convenience and ease.

Exceptional Services
From a well-equipped fitness centre to a 24-hour front desk, we ensure all your needs are met during your stay. Enjoy delicious meals at our on-site restaurant, stay connected with free WiFi, and experience top-notch hospitality from our dedicated staff.

Book now for an unforgettable stay at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Location

Guest Reviews

9.1
Based on 1864 reviews
Cleanliness: 8.43
Service: 9.4
Location: 8.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.4
R
Robert • couple • gb
9
2026-09-12 • via Nuitee
A
Alvaro • couple • cl
10
Pros:

The hotel is amazing, clean and comfy, great and friendly staff.

2026-09-12 • via Nuitee
S
Sharon • family_with_children • au
10
Lovely, stay would definitely stay there again
Pros:

An amazing atmosphere friendly stuff

2026-09-11 • via Nuitee
A
Angela • couple • fr
9
2026-09-11 • via Nuitee
宮下 • couple • jp
10
2026-09-10 • via Nuitee
I
Ilva • solo_traveller • lu
10
2026-09-09 • via Nuitee
S
Shani • couple • il
10
מוש
Pros:

צוות המלון יצא מגדרו בשביל לעזור לנו בכל דבר ועניין.
שף המלון מכין ארוחות הבוקר מצוינות.
מיקום נוח וקרוב לתחב"צ.

2026-09-08 • via Nuitee
J
Jack • solo_traveller • gb
10
2026-09-08 • via Nuitee
D
Diana • couple • es
10
Highly recommended
Pros:

The location and the hotel style

2026-09-07 • via Nuitee
M
magamadova • solo_traveller • tr
10
Pros:

Temiz, konforlu, oda gayet yeterliydi, personel gülümser, sıcak kanlı. Kahvaltısız rezervasyon yaptığımız için bu konuda yorum yapamam.
Ama gere kalan herşey çok iyiydi, çok memnun kaldım tavsiye ederim. Teşekkür ediyorum.

2026-09-06 • via Nuitee
M
Marion • couple • fr
8
Pros:

Très bel établissement tout à fait confortable, calme et fonctionnel. Nous y avons passé un agréable séjour.
Le personnel est très agréable.

Cons:

L’établissement reste assez éloigné des transports en commun et des curiosités de la ville.
Concernant la chambre en elle-même, elle reste fidèle aux hôtels japonais avec des dimensions assez petites et ne contient pas de réels volets.
Leger petit bémol concernant le service de ménage qui passe parfois tard dans les chambres (14h).
Nous recommandons tout de même amplement cet hôtel pour un séjour à Kyoto.

2026-09-06 • via Nuitee
T
Tomek Wołczyk • solo_traveller • pl
10
Pros:

Pokój rodzinny 5 osobowy na medal. Personel mega pomocny i miły. Smaczne różnorodne śniadanie. Połączenia komunikacyjne niedaleko hotelu.

Cons:

N/d

2026-09-06 • via Nuitee
N
Nereida • solo_traveller • es
10
Pros:

Todo. Habitaciones grandes, super limpio
Comodidad máxima

Cons:

Nada

2026-09-06 • via Nuitee
N
Nicolo • solo_traveller • it
10
Pros:

Hotel ideal, muy limpio y comodissimo. Tambien la ubicacion me ha gustado mucho.

Cons:

Nada.

2026-09-06 • via Nuitee
K
KarolinaV41 • couple • cz
9
2026-09-05 • via Nuitee
L
Lisa • couple • nl
9
Luxe verblijf!
Pros:

Super mooi en luxe hotel. Fijne gym! Uitgebreid ontbijt

Cons:

De afstand tot het centrum is ver weg, maar als je het niet erg vind om het openbaar vervoer te gebruiken is dit een prima optie!

2026-09-04 • via Nuitee
C
Carolina Youell • family_with_children • gb
10
Excellent
Pros:

The service at the hotel was great. The members of staff were very friendly and helpful.The breakfast was varied and the hotel was in a quiet area.

Cons:

There was nothing we didn’t like

2026-09-02 • via Nuitee
E
Etsuyo • family_with_children • jp
7
ウェルカムスイーツが良かったです。
Pros:

部屋が広くて綺麗だった

Cons:

冷蔵庫の冷えがあまりよくなかった。

2026-09-02 • via Nuitee
F
Franz • couple • at
9
2026-09-01 • via Nuitee
S
Stefania • couple • it
10
Pros:

Tutto

Cons:

Nulla

2026-09-01 • via Nuitee