Pets allowed

Facilities

Gift shops or newsstand
Breakfast available (surcharge)
Multilingual staff
Meeting rooms
Smoke-free property
Water dispenser
Shopping mall on site
Art gallery on site
Eco-friendly cleaning products provided
Eco-friendly toiletries
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Great location
Cons:
Housekeeping needs improvement
Rooms may seem small

Categories

Cleanliness
8.16
Housekeeping has potential, but the overall cleanliness is good.
Service
9.63
Staff are friendly and provide excellent service.
Location
9.17
Close to train station, making it convenient for travel.
Room Quality
8.12
Rooms are basic and spartan but practical for the price.
Amenities
8.65
Nice terrace and various options for breakfast.
Value for Money
8.61
Affordable and provides good value given the location.
Food and Beverage
9.16
Incredibly delicious breakfast with many options.
Overall Experience
8.93
Overall we were very satisfied with our stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:05

Property Description

Garden Views & Complimentary Wi-Fi
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and gift shops/newsstands.

Dining and Drinking Options
At Villa Viva, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Convenient Amenities and Event Spaces
Featured amenities include a 24-hour front desk, multilingual staff, and a water dispenser. This hotel has 5 meeting rooms available for events.

Indulge in comfort and convenience at Villa Viva in Hamburg, where you're just minutes away from top attractions. Book your stay now!

Important information:

  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
P
pierre
10
Pros:

Close to train station

2025-09-28 • via Nuitee
M
Marcel
10
Pros:

Alles super! Ruhige Nacht nur bei geschlossenem Fenster möglich, da Nähe zum Hauptbahnhof. Dafür dann aber wirklich extrem ruhig.

2025-09-12 • via Nuitee
W
Wyatt
10
Pros:

This place may have some room that are really brash lookin but the staff are so nice and the food is incredible. I would 100% go back to these guys again!

2025-09-08 • via Nuitee
N
Nicole
10
Pros:

Tolles Hotel, super freundlich und mega Frühstück!

2025-08-31 • via Nuitee
A
Andreas • family
8
Pros:

Gute Lage zum Hauptbahnhof, interessantes Konzept, wunderschöne schlichte Zimmer, qualitativ hochwertiges und sehr leckeres Frühstück, Housekeeping hat noch Potential

2025-08-24 • via Nuitee
T
Torben • partner
10
Pros:

Stylisches Hotel mit super freundlichem Personal. Das Frühstück war sehr gut! Kein Standard Hotelfrühstück. Viel Auswahl für Vegetarier und sogar Veganer.

2025-08-18 • via Nuitee
V
Viktoria • family
8
Pros:

Wir waren rundum zufrieden.

2025-08-16 • via Nuitee
S
Sara
10
Pros:

Ottimo, pulito e personale gentile!!

2025-08-12 • via Nuitee
K
Klaus • friends
10
Pros:

Bequeme Betten

2025-08-09 • via Nuitee
M
María del Carmen
10
Fantástico hotel. Bien ubicado. Terraza preciosa.
Pros:

El hotel es fantástico.
La ubicación está muy bien al estar cerca de la estación central. Al mismo tiempo, en la estación hay mucha gente sin hogar y drogadictos que conviven sin más con el resto de la gente pero impresiona bastante.

2025-07-20 • via Nuitee
T
Trude
8
Sentralt hotell med nydelig frokost
Pros:

Veldig sentralt hotell, kort gangavstand fra togstasjonen. Svært god service. Nydelig frokost. Noe hard seng, og litt lite rom.

2025-07-08 • via Nuitee
R
Ralf
8
Pros:

Geile Dachterrasse auch nachts geöffnet. Zimmer spartanisch (9 m2) aber zweckmäßig und dafür preiswert. Vorhänge verdunkeln nicht. Mitarbeitende extrem freundlich. Kofferaufbewahrung offen in der Lobby. Sauberkeit top. Insgesamt schönes Konzept.

2025-07-01 • via Nuitee
V
Verified traveler
10
Nice place
Pros:

Lovely place. My son loved it.

2025-06-30 • via Nuitee
V
Verified traveler
6
Odd service...
Pros:

Odd service at check in time. We got there an hour early, but was told that the room wasnt ready (despite the hotel being seemly almost empty). Asked the staff to inform us when the room was avaible while we waited. This simple request was also completely ignored.

Upon check-in, the staff interrupted the service by taking phone calls. A bit odd.

Rooms nice though.

2025-06-24 • via Nuitee
P
Philip • friends
10
Pros:

Super hotel

2025-06-20 • via Nuitee
R
Russell • partner
8
Pros:

Industrial design architecture. If you love staying in a bunker, you will love the place. It’s walking distance from the Hamburg Hauptbahnhof, but I would only do so during daylight and not at night. Lots of drug addicts roaming the area. The room was okay, but lacked the basics. No coffee machine, no television, no desk… The staff was very friendly and helpful. The roof top bar was technically open, but we didn’t feel welcomed. We were warned a company had rented the place out for the evening. They only offered beer and wine, soft drinks. No mixed drinks because of the party. We left.

2025-06-08 • via Nuitee
V
Victor
4
Pros:

Quartier sensible (centre de désintoxication a proximite) et services type auberges jeunesse (sans rapport avec le tarifs payes)

Sauna en panne (service importante pojr mon sejour)

Le soir que nous avons voulu passee un moment relax au rooftop, une vernissage dun photographe avait lieu avec du music électronique a fond.

2025-06-03 • via Nuitee
S
Sabine
10
Pros:

Angekommen und sofort super freundlich empfangen worden, alles top sauber, total schön. Kann locker mit jedem anderem Hotel mithalten. Ich war absolut begeistert.
Und hab direkt vor Ort die nächsten Buchungen getätigt. Vielen Dank an so tolles Personal.

2025-05-17 • via Nuitee
J
Jerald
10
Great stay
Pros:

I booked “the camp” and the space was private and convenient. They also have water bottle refill stations and ear plugs available.

2025-04-29 • via Nuitee
G
Georg
10
Pros:

Exzellentes selbst hergestelltes Frühstück.
Abläufe ökologisch durchdacht, Verzicht auf Überflüssiges!

2025-04-17 • via Nuitee