smartments Frankfurt City-Ost

Hotels
•
SMARTments
9.1 (255 reviews)
9 Borsigallee , Frankfurt/Main , de

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Facilities

Parking
Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service quality
Cleanliness in shared areas

Categories

Cleanliness
8.49
Several reviews mentioned cleanliness issues, particularly in shared spaces.
Service
9.96
Generally satisfactory service, though some negative remarks on staff attitude.
Location
10
Perfect location for concert-goers, highly praised in multiple reviews.
Room Quality
8.95
Rooms were clean and comfortable, but some noted they were basic.
Amenities
8.48
Limited amenities mentioned, with issues in shared kitchen cleanliness.
Value for Money
9.44
Good value for the price, particularly for concert attendees.
Food and Beverage
7.99
Mixed reviews on food cleanliness and availability of utensils.
Overall Experience
9.47
Positive overall experiences noted, especially for concert visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:46

Property Description

Convenient Location
SMARTments connect FRANKFURT CITY-OST is ideally situated near popular attractions like Klassikstadt and Cathedral of St. Bartholomew.

Modern Amenities
Enjoy the convenience of a shared kitchen, lounge, and free WiFi throughout the property. Private parking is also available on site.

Comfortable Rooms
Each room is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Some rooms even feature a kitchenette with essential appliances.

To experience a blend of comfort and convenience in Frankfurt/Main, book your stay at SMARTments connect FRANKFURT CITY-OST now.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 255 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 7.99
Overall Experience: 9.47
V
Volker • solo_traveller • de
7
Für den Zweck dicht am Veranstaltungsort zu sein war es in Ordnung
Pros:

Sauber, funktionell

Cons:

Bisschen laut wenn nebenan die Tür zugeht, kein Getränkeautomat oder Ähnliches. Kein Wasserkocher

2026-06-06 • via Nuitee
A
André Colombo • couple • br
9
Tudo estava de acordo.
Pros:

Tudo estava de acordo.

Cons:

Estacionamento lotado e caro.

2026-06-06 • via Nuitee
D
Denzel • solo_traveller • nl
9
2026-06-06 • via Nuitee
K
Kamila • family_with_children • pl
5
Pros:

We had an awful experience with a woman from support.

2026-06-04 • via Nuitee
H
Hovhannisyan • solo_traveller • am
8
2026-06-02 • via Nuitee
A
Agnieszka • solo_traveller • pl
8
2026-06-01 • via Nuitee
V
Viktoria • solo_traveller • at
8
2026-06-01 • via Nuitee
A
Anne • solo_traveller • de
1
Cons:

Bed Bugs

2026-05-30 • via Nuitee
M
Martin • couple • at
8
2026-05-29 • via Nuitee
C
Christoph • solo_traveller • de
6
2026-05-27 • via Nuitee
G
GIDON • couple • il
9
2026-05-26 • via Nuitee
P
Pascal • family_with_children • fr
10
Pros:

Propre proche des transports arrivé à la gare il y a juste le métro U4 à prendre dans la gare et il nous laisse devant après 7 stations

Cons:

Dur pour s'enregistrer quand on parle que français avec la machine qui est en allemand et anglais

2026-05-26 • via Nuitee
G
Giulia • couple • de
10
2026-05-26 • via Nuitee
M
Marianna • solo_traveller • gr
8
2026-05-26 • via Nuitee
G
GIDON • solo_traveller • il
9
2026-05-26 • via Nuitee
P
Pam • solo_traveller • cr
10
Pros:

Self service. I will add an additional fan during the summer

Cons:

All good

2026-05-25 • via Nuitee
R
Rade • solo_traveller • mk
10
2026-05-24 • via Nuitee
S
Sachiko • solo_traveller • ch
8
2026-05-24 • via Nuitee
B
BOCA • couple • nl
8
2026-05-24 • via Nuitee
H
Hermina • couple • ca
7
Our stay was okay, but with a few adjustments it could be very good.
Pros:

The concept of this place is great. Location is great. Train and fast food places close by.

Cons:

Remote check in not really friendly unless tech savvy.
Pillows were terrible.
Our room was west facing so afternoon sun, and one of our curtains was down. We were told it would be fixed but that did not happen in the 4 days we were there.

2026-05-24 • via Nuitee