Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location
Modern design
Cons:
Cold room on arrival
Breakfast variety lacking
Limited staff

Categories

Cleanliness
7.75
Some issues with cleanliness, as there were concerns about the cold room and bath amenities.
Service
8.25
Mixed reviews on service; lack of staff availability noted.
Location
9.75
Location is very central, making it convenient for guests.
Room Quality
8.25
Some room issues were highlighted, like a malfunctioning bathroom door.
Amenities
7.75
Limited amenities noted, particularly in regards to breakfast variety.
Value for Money
7.25
Concerns raised about pricing versus the quality of service and amenities.
Food and Beverage
6.75
Breakfast was described as basic and not matching expectations given the price.
Overall Experience
8.25
Overall a mixed experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:57

Property Description

Convenient Location
Situated just 200 metres from Central Station Heidelberg, IntercityHotel Heidelberg offers easy access to transportation and nearby attractions like Castle Heidelberg and Heidelberg University.

Modern Amenities
Enjoy the comfort of air conditioning, flat-screen TVs, and safety deposit boxes in every room. Stay connected with free WiFi and relax in the seating area.

Excellent Service
Our bilingual staff are available 24/7 at the reception desk to assist you during your stay. Start your day right with a delicious buffet breakfast.

To experience the convenience and comfort of IntercityHotel Heidelberg, book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8
Based on 326 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 8.25
T
Thomas • solo_traveller • de
7
Pros:

Sehr gute Lage des Hotels, sehr freundliches Personal

Cons:

Der Check-in/Check-out im Hotel wurde als Self-Service an einem Counter-Automaten umgestellt, eine rundum enttäuschende Erfahrung. Das Procedere ist zwar unkompliziert, hat aber mit Gastfreundlichkeit, die ich mit meinem Hotel verbinde nichts mehr gemein.

2026-05-30 • via Nuitee
V
Volodymyr • couple • ua
10
2026-05-29 • via Nuitee
E
esther • couple • gb
8
Pros:

Was ok

Cons:

The staff cleaning

2026-05-26 • via Nuitee
B
Bo • solo_traveller • se
10
2026-05-26 • via Nuitee
R
Roberto • couple • it
9
Strutta moderna ed accogliente.
Pros:

Struttura moderna, dotata di tutto, camere accoglienti, ottima pulizia.

Cons:

Direi nulla.

2026-05-26 • via Nuitee
M
Marc • solo_traveller • de
8
2026-05-26 • via Nuitee
T
Tim • couple • de
8
War im großen und Ganzen wirklich gut
Pros:

Sehr gut waren alle sehr nett und das hotel sieht echt gut aus

Cons:

Leider an der Auswahl am frühstück mir persönlich hat speck/bacon gefehlt das zählt für mich persönlich zu einem guten frühstück aber da sind Geschmacker verschieden

2026-05-22 • via Nuitee
J
João Batista • couple • br
9
Hotel bom e bem localizado!
Pros:

Localização: ao lado da estação do trem. Andamos pelos principais pontos da cidade à pé. Café da manhã excelente. Quarto bom com banheiro bom.

Cons:

Estava tudo bom!

2026-05-22 • via Nuitee
H
Heidi • solo_traveller • de
6
2026-05-22 • via Nuitee
H
Huggins • extended_group • cz
10
Very good, efficient. Fast check in and check out, good value, clean.
Pros:

DID NOT HAVE BREAKFAST

Cons:

staff just need to be a little bit more welcoming and friendly. That is all

2026-05-21 • via Nuitee
E
Edin • couple • ba
8
2026-05-21 • via Nuitee
G
Gerda • solo_traveller • nl
6
Pros:

Locatie, in de buurt van station.

Cons:

Veel oponthoud bij digitaal inchecken, ook heel omslachtig en zeer veel gegevens nodig.

2026-05-21 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-05-20 • via Nuitee
G
Guillaume • couple • lu
8
2026-05-20 • via Nuitee
C
Cloé • solo_traveller • ch
9
2026-05-19 • via Nuitee
A
Angelo • extended_group • it
8
Ripetibile
Pros:

Vista sulla stazione ferroviaria
Vicinanza al fiume

Cons:

Hotel non trovato facilmente venendo in auto causa lavori

2026-05-18 • via Nuitee
R
Ros • solo_traveller • au
8
Pros:

Staff was very helpful and friendly.

2026-05-17 • via Nuitee
G
Georgiev • extended_group • de
10
2026-05-17 • via Nuitee
M
Michael • family_with_children • gb
7
A reasonable, basic, tourist hotel.
Pros:

The staff were very friendly and the beds were very comfortable. The breakfast was basic but good and the rooms were comfortably large. The showers were hot and strong.

Cons:

It was a busy, slightly grubby, tourist hotel. The comments of others about the noise are unfair; you could hear the station announcements, but they weren’t loud. And as for the smell referred to, one room we were allocated did smell a bit but the very charming staff changed it immediately.

2026-05-17 • via Nuitee
N
Niklas • solo_traveller • de
8
2026-05-15 • via Nuitee