Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Modern design
Cons:
Cold room on arrival
Breakfast variety lacking
Limited staff

Categories

Cleanliness
7.75
Some issues with cleanliness, as there were concerns about the cold room and bath amenities.
Service
8.25
Mixed reviews on service; lack of staff availability noted.
Location
9.75
Location is very central, making it convenient for guests.
Room Quality
8.25
Some room issues were highlighted, like a malfunctioning bathroom door.
Amenities
7.75
Limited amenities noted, particularly in regards to breakfast variety.
Value for Money
7.25
Concerns raised about pricing versus the quality of service and amenities.
Food and Beverage
6.75
Breakfast was described as basic and not matching expectations given the price.
Overall Experience
8.25
Overall a mixed experience with several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:57

Property Description

Convenient Location
Situated just 200 metres from Central Station Heidelberg, IntercityHotel Heidelberg offers easy access to transportation and nearby attractions like Castle Heidelberg and Heidelberg University.

Modern Amenities
Enjoy the comfort of air conditioning, flat-screen TVs, and safety deposit boxes in every room. Stay connected with free WiFi and relax in the seating area.

Excellent Service
Our bilingual staff are available 24/7 at the reception desk to assist you during your stay. Start your day right with a delicious buffet breakfast.

To experience the convenience and comfort of IntercityHotel Heidelberg, book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8
Based on 458 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.75
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 8.25
C
Chiheb • couple • tn
9
Je recommande l’hôtel
Pros:

Le service excellent et le staff très gentil

Cons:

Rien

2026-09-19 • via Nuitee
D
David • solo_traveller • gb
7
Room ok. limited staff numbers did what they were able and presumably trained to do; breakfast choice was awful, much to
Pros:

Did I leave a tiddly laptop keyboard in room 417? Please respond ..

Cons:

Technology applied to the decrement of personal contact with staff, who were pleasant but it well trained person to person IMO.

2026-09-19 • via Nuitee
H
Harald • solo_traveller • de
8
2026-09-18 • via Nuitee
R
Rauscher • solo_traveller • de
10
2026-09-17 • via Nuitee
B
Benni • family_with_children • de
1
Cons:

Das Hotel hat auffällige Legionellenwerte, mit einem Aushang wurden wir darüber erst nach dem Einchecken informiert. Deshalb mussten wir uns äußerst kurzfristig um eine Ersatzunterkunft kümmern

2026-09-16 • via Nuitee
N
Norbert • solo_traveller • de
7
2026-09-15 • via Nuitee
W
Wieland • couple • de
9
Wir waren mit dem Preis- und Leistungverhälnis zufrieden. Freundliches Personal im Frühstücksraum.
Pros:

Das Frühstück war gut. Hier hat mir eine Fischauswahl aus Lachs und Forelle gefehlt.

Cons:

Leider war in der Tiefgarage keine Lademöglichkeite für unsere Ebikes vorhanden.

2026-09-15 • via Nuitee
E
Eduard • solo_traveller • ma
9
2026-09-14 • via Nuitee
M
Marcel • solo_traveller • de
10
2026-09-13 • via Nuitee
B
Bertil • solo_traveller • se
10
Pros:

Trevligt bemötande.

Cons:

Ingen restaurant.

2026-09-13 • via Nuitee
W
Willem • couple • nl
9
Perfect voor paar dagen City Heidelberg
Pros:

Goede ligging en modern hotel

2026-09-12 • via Nuitee
B
Beate • solo_traveller • de
5
2026-09-12 • via Nuitee
I
Isabel • extended_group • de
5
Kann man machen
Pros:

Gute Lage am Bahnhof, Personal bei Check in und out sehr freundlich. Personal beim Frühstücksbuffet sehr aufmerksam und freundlich.

Cons:

Die Durchsagen am Bahnhof hat man bei gekippten Fenstern gehört. Das Bad hätte sauberer sein dürfen. Boden und Abfluss.

2026-09-12 • via Nuitee
M
MIN • couple • cn
10
2026-09-12 • via Nuitee
T
T & S • couple • de
8
Gutes Hotel für einen kurzen Städtetrip per Bahn
Pros:

Die Lage direkt neben dem Hauptbahnhof war für unsere Anreise per Bahn ideal. Das Frühstück war sehr gut.

Cons:

Einziger Nachteil war das Self-Check-in Terminal. Hier wurde unsere Karte doppelt belastet. Die Rückbuchung hat trotz Bemühungen des Ansprechpartners vom Hotel ca. 1 Monat gedauert.

2026-09-11 • via Nuitee
R
Renate • solo_traveller • de
8
2026-09-10 • via Nuitee
R
Rita • couple • se
9
2026-09-09 • via Nuitee
M
Ma. Aldridge • solo_traveller • de
10
Pros:

My room and the Bar or Resto bar where you can buy both food and drinks. I wanted Rice or Pasta and I didn't have to go outside anymore. They have it there.

Cons:

Just minor, my second room when I booked the other was a bit in my own opinion, it needed more cleaning but it's not that really bad, that it wasn't cleaned it's just not enough for me.

2026-09-09 • via Nuitee
C
Carina • couple • se
8
2026-09-09 • via Nuitee
G
Gerlint • couple • de
10
2026-09-09 • via Nuitee