Ottoman Luxury Hotel

Hotels
7.5 (723 reviews)
Hocapaşa Mah. Hüdavendigar Caddesi No:5 , Istanbul , TR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (several named staff praised)
Central location close to main attractions and transport
Some guests reported good and varied breakfast
Comfortable bed and good nearby access for some guests
Cons:
Poor cleanliness (dirty sheets, unclean rooms, dirty mattresses)
Room condition and maintenance issues (broken bed, discrepancies with photos)
Noise from trams and poor room insulation
Air conditioning problems / inconsistent amenities
Inconsistent communication and at least one overbooking/booking issue
Breakfast sometimes limited compared to expectations

Categories

Cleanliness
3.5
Multiple reviews cite poor cleanliness: dirty sheets, dirt under beds, unclean mattresses and reports of rooms not being cleaned for days.
Service
9.5
Consistently praised staff — several named employees (Ramin, Diyar, Lutfullah) described as very friendly, helpful and attentive despite hotel limitations.
Location
9
Frequently praised central location (near Blue Mosque, Grand Bazaar, transport); however several guests noted significant tram noise and some poor insulation.
Room Quality
4
Multiple complaints about room condition: broken beds, poor maintenance, rooms not matching advertised photos, and poor sound/thermal insulation.
Amenities
8.5
Mixed reports: some guests experienced non-working AC and limited amenities, while others had adequate facilities and breakfast service — overall usable but inconsistent.
Value for Money
8.5
Mixed impressions: some guests felt the paid rate (especially via discounts) was acceptable, while others felt it was excessive given condition; overall leans positive due to good location and occasional deals.
Food and Beverage
8.5
Breakfast received mixed feedback — several guests praised a plentiful buffet, while others said options were reduced compared to expectations; generally adequate but variable.
Overall Experience
8.5
Overall mixed but above average: excellent service and prime location lift the experience despite clear issues with cleanliness and room maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 03:28

Property Description

Luxurious Accommodation with Spectacular City Views

Modern Amenities and Exceptional Service
Experience comfort and convenience with air-conditioned units, free WiFi, and a 24-hour front desk. Indulge in a delicious meal at the on-site restaurant or explore nearby dining options.

Prime Location for Exploring Istanbul
Located near iconic landmarks such as the Blue Mosque and Topkapi Palace, Asteria Hotel Sirkeci offers easy access to the city center and popular attractions. Don't miss the chance to explore the vibrant streets of Istanbul during your stay.

To book your stay at Asteria Hotel Sirkeci and enjoy a memorable experience in Istanbul, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 723 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9
Room Quality: 4
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Mathias • extended_group • se
8
Mkt bra läge, väldigt trevlig personal och mysig frukost på rooftop.
Pros:

Väldigt bra läge.

Cons:

Inte boendets fel men det var arbete på gatan under ena natten som vart störande

2026-09-19 • via Nuitee
A
Andrin • couple • ch
10
Pros:

Die Lage des Hotels ist hervorragend, die Zimmer waren sauber und das Personal hilfsbereit. Insgesamt war ich mit meinem Aufenthalt zufrieden. Ich würde es wieder buchen, wenn ich in der Gegend wäre.

Cons:

ein bisschen laut

2026-09-18 • via Nuitee
A
Andrin • solo_traveller • ch
10
Wunderbar
Pros:

Ich hatte einen sehr angenehmen Aufenthalt. Das Zimmer war sauber und ordentlich, und die Angestellten waren hilfsbereit und freundlich. Insgesamt hat es meine Erwartungen erfüllt.

2026-09-18 • via Nuitee
O
Oumaima • solo_traveller • dz
10
Pros:

Bonjours.je remercie infiniment l'équipe de l'hôtel OTTOMAN LUXURY ;le monsieur à la réception,,la dame et le monsieur responsable de la restauration pour leur disponibilité et leur patience,
Ils étaient tous gentils.
L,emplacement est au cœur de la vile d’Istanbul près de tous moyen de transport
Je recommande cet hôtel

2026-09-15 • via Nuitee
Ümit • solo_traveller • de
1
Pros:

Nichts !

Cons:

Wir sind nachts angekommen und haben bereits am nächsten Morgen ausgecheckt, weil das Zimmer stark von den Bildern abwich und auf uns unhygienisch wirkte. Wir sahen Käfer und Flecken an den Wänden; auch die Betten und die Deckenlampe waren nicht sauber. Die Klimaanlage tropfte, und die Schränke waren durch das Wasser beschädigt.
Hinzu kam ein starker Toilettengeruch. Er kam aus dem Lüftungsschacht im Bad und zog selbst bei geschlossener Badezimmertür ins Zimmer.
Der Betreiber hat die Buchung zwar über Booking.com storniert, uns aber trotzdem drei Nächte berechnet, obwohl wir nur eine Nacht dort waren. Das war für uns eine sehr enttäuschende Erfahrung.

2026-09-15 • via Nuitee
Q
Qurratul • extended_group • gb
2
Poor due to broken aircon
Pros:

The location is really good. Walking distance to all the major attractions. Also a tram stop right outside the hotel.

Cons:

The air conditioning was not working. They mentioned that it will be fixed the next day or change the room. Neither was done. We had to leave the hotel to another at the end. Poor communication and commitment.

2026-09-14 • via Nuitee
M
Matteo • solo_traveller • it
10
2026-09-13 • via Nuitee
M
Matteo • couple • it
10
2026-09-13 • via Nuitee
V
VASSALOS • family_with_children • gr
6
Pros:

The service we had from the reception specifically from a boy named Dyar was perfect

2026-09-12 • via Nuitee
J
Jędrzej • solo_traveller • pl
10
Pros:

bardzo czysto, bardzo miły i pomocny personel

2026-09-12 • via Nuitee
S
salah • extended_group • sa
10
اقامة رائعة
Pros:

كل شي كان جميل وقريب من الترام

Cons:

لاشي

2026-09-10 • via Nuitee
J
Jaf • solo_traveller • iq
1
Bad days in Istanbul
Pros:

Location not bad

Cons:

Bad service, not clean, not comfortable, bad internet service, high noise, rooms not isolated, the lighting were very very bad, it's seems life in cave,
Named Luxery and it's not at all
Food very limited choice,

2026-09-10 • via Nuitee
M
Matteo • solo_traveller • it
10
Ottima posizione.
Pros:

"Siamo rimasti estremamente soddisfatti dell'attenzione ricevuta durante tutto il soggiorno. La pulizia delle camere, la comodità dei letti e la tranquilla atmosfera dell'hotel erano perfette per rilassarsi. Anche il gusto e la freschezza della colazione meritano una menzione speciale."

2026-09-09 • via Nuitee
M
Matteo • solo_traveller • it
10
Perfetto
Pros:

"Siamo rimasti estremamente soddisfatti del nostro soggiorno presso il vostro hotel. L'attenzione, la cordialità e la rapidità delle procedure di check-in e check-out del personale della reception sono state particolarmente apprezzate. La nostra camera era impeccabile ed estremamente confortevole. Anche la qualità della colazione e l'organizzazione generale dell'hotel hanno superato le nostre aspettative. Ringraziamo tutto il team per il loro impegno e lo consigliamo vivamente!"

Cons:

Niente

2026-09-09 • via Nuitee
M
Mariano • extended_group • es
10
2026-09-08 • via Nuitee
Кенжалиев • couple • kz
10
Pros:

Очень хорошая локация!

2026-09-07 • via Nuitee
A
Anastasiia • extended_group • es
10
Brilliant stay in historical Istanbul
Pros:

Very clean and exceptionally friendly, kind and caring personnel.
5 minutes promenade to metro station.
Excellent service and breakfast

Cons:

-

2026-09-06 • via Nuitee
Z
Zeynep • solo_traveller • at
7
2026-09-05 • via Nuitee
M
Malik • solo_traveller • fr
1
Pros:

C'est la première fois que je mets un commentaires négatif. Ce n'est pas un hôtel c'est plutôt pire qu'un dortoir.
J'ai déjà signalé cela à booking et le personnel de l'hôtel sont au courant également
J'avais réservé pour 3 nuits avec ma famille car d'après les photos de l'hôtel mentionnés sur le site de booking, l'hôtel me paraissait pas mal, voir correct.
Malheureusement, ce n'est pas du tout le cas : j'ai pris des vidéos et des photos
- les matelas avec des tâches d'urines
- 2 lits qui sont cassés
- de la saletés dans la salle de bain
- l'hôtel a côté du passage du tramway toute les 10mn avec aucune isolation, donc impossible de dormir
- l'odeur de la cigarette au sein de l'hôtel
-...etc
J'ai pu annulé les 2 autres nuits en prenant un autre vrai hôtel qui est 1000 fois mieux que ce dortoir
Encore une fois, la propreté n'est pas un luxe mais une obligation
Comment un hôtel peut proposer ce type de chambre sans rien vérifier ?
Comment booking ce contente des commentaires sans vérifier la réalités des choses. Bref
Je vais m'arrêter de parler de cet hôtel .

Cons:

Voir commentaires ci-dessus. Encore une fois, j'ai pris plusieurs photos et vidéos qui prouvent et montrent l'état inacceptables de cet hôtel

Je ne peux pas mettre les vidéos car elles sont volumineuses mais j'ai mis qcq photos

2026-09-05 • via Nuitee
N
Neagu • solo_traveller • ro
1
Un concediu ratat
Pros:

Nimic sincer . Un concediu ratat din pacate

Cons:

Absolut nimic .in primul rand pozele expuse nu sunt reale cu ceea ce gasesti dupa ce deschizi usa camerei . Mizerie in camera mai ales la baie unde era igrasie si mucegai pe pereti ventilatorul din baie nu functiona in zona de cabina de dus incredibil de neigienic . In dormitor gauri in pereti de unde noaptea se auzeau zgomote peretii foarte murdari si cojiti ,mini frigiderul introdus in interiorul unui sifonier de unde emana un miros foarte puternic de incins am incercat sa in scoatem din priza insa priza se afla in spatele sifonierului , televizorul era crapat pe ecran . Am avut un incident f neplacut ce ne-a panicat extrem de tare tinand cont ca am fost cu copiii cazati si anume in prima noapte dupa miezul noptii din panoul electric aflat in camera se auzeau niste zgomote f puternice si aparatele electrice din camera fluctuau se aprindeau se stingeau am incercat sa ies pe holul etajului unde lumina la fel fluctua inclusiv liftul facea un zgomot puternic a durat destul acest moment continuand si a doua zi cu lipsa electricitatii unde nu am putut incarca telefoanele mobile de care aveam nevoie mai ales fiind intr.o tara straina . Dupa prima seara cand am coborat la receptie nu ni se comunica nimic daca noi nu mergeam la ei sa ii intrebam despre lipsa curentului , am incercat sa cautam alta cazare in zona insa nu am gasit nimic disponibil fiind nevoiti din pacate sa ramanem cazati acolo . Nu recomand absolut deloc acest hotel .

2026-09-02 • via Nuitee