Grand Star Hotel Premium

Hotels
7.1 (85 reviews)
Sıraselviler Caddesi No:45 Beyoğlu , Istanbul , tr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Nice views
Cons:
Poor cleanliness
Unhelpful staff

Categories

Cleanliness
4.63
Reviews indicated severe issues with cleanliness, including mold and poor hygiene.
Service
7.6
Service quality was criticized, with reports of unhelpful staff and poor responses.
Location
10
Multiple reviews praised the location, noting its proximity to important sites.
Room Quality
6.14
Guests reported issues with room size, noise, and old furnishings.
Amenities
6.59
Limited amenities were highlighted, with specific mention of the broken elevators.
Value for Money
6.62
Guests felt the pricing did not match the quality of service and cleanliness.
Food and Beverage
5.58
Reviews pointed out that the breakfast was unsatisfactory and repetitive.
Overall Experience
9.63
Despite negative aspects, some guests enjoyed the view and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:47

Property Description

Luxurious Accommodation
Grand Star Hotel Premium in Istanbul offers air-conditioned rooms with modern amenities including flat-screen TVs, minibars, and free WiFi. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable stay.

Wellness and Relaxation
Indulge in the hotel's fitness centre, sauna, and hammam for a rejuvenating experience. Unwind in the garden or on the terrace after a day of exploring the city. Some rooms even feature balconies for a stunning view of Istanbul.

Convenient Location
Located near Taksim Square and Istiklal Street, this hotel is perfect for exploring the vibrant city. With easy access to transportation options like Taksim Metro Station and a paid airport shuttle service, your stay at Grand Star Hotel Premium will be both enjoyable and convenient.

Book your stay now at Grand Star Hotel Premium for a memorable experience in Istanbul.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 85 reviews
Cleanliness: 4.63
Service: 7.6
Location: 10
Room Quality: 6.14
Amenities: 6.59
Value for Money: 6.62
Food and Beverage: 5.58
Overall Experience: 9.63
I
IBRAHIM couple sa
6
2026-06-18 via Nuitee
D
Dzmitry couple by
10
2026-06-15 via Nuitee
F
Fahad couple sa
8
التعامل جميل
2026-06-13 via Nuitee
J
Juan David couple do
5
buena
Pros:

la ubicacion es excelente....el desayuno es local, no continental pero bueno

Cons:

solicitamos un cambio de fechas, el hotel nunca nos respondio les escribimos via whatapps igual cuando llegamos le pedimos el cambio pero el personal correspondiente no se encontraba al dia siguiente hicimos la solicitud nadie nos dio la respuesta personal luego nos enviaron un correo de peticion rechazada, un poco descortes el no tomar unos minutos para simplemente decir que no se podia.

2026-06-05 via Nuitee
S
Seitbek couple kz
10
Pros:

Really enjoyed. Location is perfect close to rast access to everything

2026-06-01 via Nuitee
M
Muhamed couple at
10
2026-06-01 via Nuitee
S
Serdar couple nl
9
2026-06-01 via Nuitee
R
Richard couple se
3
2026-05-29 via Nuitee
Z
Zineb couple ma
5
2026-05-13 via Nuitee
N
Nazrin couple az
10
2026-05-11 via Nuitee
A
Aziz couple uz
5
2026-05-05 via Nuitee
C
Cafer couple de
10
2026-05-03 via Nuitee
D
Dejan family_with_children at
10
Pros:

Great location in Taksim square. Short walking to street and best view

2026-04-29 via Nuitee
S
Serhan family_with_children tr
9
2026-04-19 via Nuitee
A
Abdullah couple tr
8
Pros:

Overall, it is a nice hotel, the rooms are not bad.

We would especially like to thank the Bellboy friend who took care of us.

In general, it is centrally located, the rooms have a view of Istanbul

It’s a big hotel.

Cons:

The reception needs to be a little more friendly, no one should be forced to work :)

2026-04-17 via Nuitee
K
Khalil couple om
10
2026-04-15 via Nuitee
R
Ruben extended_group us
10
2026-04-08 via Nuitee
3
3A+ family_with_children ae
8
Pros:

View and Hotel facilities

Cons:

Only 1 lift is operational out of 3 and that one is also not displaying floor numbers inside. Room Door is not sound proof....Too much noise always disturbing from othrt rooms and pass by guests. Room service keep knocking doors early morning for cleaning. No sign for Do not disturb or Makeup my room.

2026-02-09 via Nuitee
S
Suhaila extended_group tz
10
Pros:

Very good view. Special breakfast, Thank you for service

2026-01-29 via Nuitee
D
Diren family_with_children de
2
Rezeption Mitarbeiter sehr unfreundlich
Pros:

Ein Mitarbeiter namens Mizaffer hat mir am Ende sehr geholfen und mich beruhigt

Cons:

Unfreundliches Personal an der Rezeption
Bei Fragen aggressiv geworden an der Rezeption. Ich war als Familienvater mit 3 kleinen Kinder verreist hab nach Wasser gefragt für meine Kinder es hat den nicht interessiert wir haben 30 min für 2 kleine Wasser gewartet ne obwohl 2 Leute an der Rezeption waren hatten überhaupt keine Lust auf diese Arbeit

2026-01-19 via Nuitee