Newalla Hotel Old City

Hotels
8.5 (781 reviews)
ŞEHSUVAR BEY MAH. KÜRKÇÜ KUYUSU SK. NO: 13 İÇ KAPI NO: 201 FATİH/ İSTANBUL 13 , Istanbul , tr

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location with many attractions nearby
High-quality breakfast and dinner options
Cons:
Issues with cleanliness and odors in rooms
Inconsistent shower water temperature

Categories

Cleanliness
7.58
Some concerns about room cleanliness and issues like odors and water drainage were noted.
Service
9.05
Numerous positive mentions of the staff's friendliness and helpfulness.
Location
9.09
Excellent location near bars, restaurants, and major attractions.
Room Quality
8.04
Generally good room quality, though some complaints about odors and conditions.
Amenities
8.57
Amenities are good, with positive comments about breakfast and dining experiences.
Value for Money
8.53
Good value for money based on the positive reviews.
Food and Beverage
8.58
The breakfast and dinner options received high praise, especially from the chef.
Overall Experience
8.55
Overall a very good experience with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:27

Property Description

City Views Terrace: Enjoy stunning views of the city from our terrace, perfect for relaxing after a day of sightseeing in Istanbul.

Convenient Location: Situated just a stone's throw away from iconic landmarks like the Blue Mosque and Hagia Sophia, our hotel provides easy access to must-see attractions.

Modern Amenities: With 24-hour front desk service, airport transfers, and free WiFi, we ensure a comfortable stay for all our guests.

Book your stay at Newalla Hotel Old City now for a memorable experience in the heart of Istanbul.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 781 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
E
Elena solo_traveller ro
10
2026-06-13 via Nuitee
A
ana maria family_with_children ro
10
Recomand personalul foarte amabil și hotelul foarte aproape de atracțiile orașului
Pros:

Este foarte aproape de bazar, restaurante și Marea Marmara

Cons:

Micul dejun slăbuț

2026-06-13 via Nuitee
B
Bianca couple ro
7
Cons:

Camera are nevoie de destule îmbunătățiri. În poze arată mult mai bine decât în realitate. La baie am avut probleme cu dușul: suportul și mânerul erau șubrede, iar la un moment dat am rămas cu mânerul robinetului în mână. Oricum, dușul propriu-zis nu funcționa, doar para de duș, iar reglajul era deteriorat și plin de urme de uzură.
În cameră se simțea destul de puternic miros de țigară venit din camerele vecine. Personalul ne-a schimbat camera pentru a putea folosi dușul, însă și cea de-a doua cameră avea nevoie de renovare și întreținere.
Micul dejun a fost identic în fiecare zi și am observat că unele produse rămase de pe o zi pe alta erau păstrate în restaurant, acoperite peste noapte.
În prima zi, liftul s-a blocat de câteva ori cu noi în el pentru câteva minute. Când am semnalat problema, ni s-a spus că „mai face așa” și că trebuie resetat.
Există parcare gratuită, ceea ce este un plus, însă locurile sunt puține și a trebuit să mutăm mașina de multe ori pe parcursul zilei.
Per total, experiența nu a fost cea pe care o așteptam, iar proprietatea ar avea nevoie de investiții și îmbunătățiri considerabile.

2026-06-12 via Nuitee
A
Alexander solo_traveller bg
8
Pros:

Good bed, satisfying breakfast. Perfect location, excellent city view from the terrace

Cons:

The bathroom wasn't very clean and good condition

2026-06-12 via Nuitee
A
Adina couple ro
4
2026-06-11 via Nuitee
A
Asra extended_group lt
8
Great location, wonderful staff. Comfortable beds would recommend
Pros:

Everyone was lovely at the hotel. The staff accommodated us. The breakfast was decent. The room service ladies were lovely and the location was a total of fifteen-minute uphill walk to the grand bazaar beyazit tram station.

Cons:

The shower in one of our rooms didn't closely properly and the shower in the other room kind of had a tiny leak in the toilet.However , we could have fixed it , but we were to busy having fun outside of the hotel.

2026-06-10 via Nuitee
O
Olha family_with_children ua
5
Другий раз не оберу оскільки мені важливо щоб все було справне та щоб було чисто . Навіть якщо маленький номер . Не вар
Pros:

Досить зручне розташування . В номері була вода , чисті рушники, досить зручні ліжка . Смачні та достатні сніданки . Господарі дуже приємні та допомагали з усім . Були рушники, шампуні , гелі . Був холодильник і фен .

Cons:

Але : Фото не відповідають дійсності. Дуже брудно і занедбано . Сам готель по дизайну гарний але в номері все брудне і зламане : штори , стіни , вікна двері брудні , на вулиці біля готелю багато бруду та сміття. Дуже тісно . Кран раковини -зламаний , кришка унітазу -зламана , тримач для душу- зламаний, стеля в душі відпадає.

2026-06-09 via Nuitee
F
Fabrice family_with_children fr
10
Très bien, mais je vous conseille des boules quies
Pros:

Grande chambre, propreté

Cons:

Rue très bruyante la nuit difficile à dormir
Nous sommes partis tôt le matin. Le propriétaire nous avait proposé de préparer des sandwiches pour remplacer le petit déjeuner et malheureusement à l’heure du départ pas de sandwich.
Mais c’est un détail

2026-06-08 via Nuitee
P
Patricia couple pt
5
2026-06-08 via Nuitee
S
Stefan solo_traveller ro
10
2026-06-05 via Nuitee
T
teodora family_with_children ro
8
Locație primitoare, raport excelent calitate-preț!
Pros:

Camere frumoase, primitoare, personal foarte amabil și faptul ca oferă parcare gratuită.
Lenjerii curate, prosoape schimbate zilnic, paturi foarte confortabile.

Cons:

Amplasarea, se ajunge cam greu la proprietate, străduțele de lângă foarte înguste. Nu a funcționat frigiderul, deși aveam cartela introdusă, dusul era degradat foarte tare, recomand schimbarea urgentă a sistemului.

2026-06-05 via Nuitee
N
Nicole solo_traveller be
7
2026-06-05 via Nuitee
C
cecchini couple it
8
2026-06-02 via Nuitee
C
Cristian couple ro
10
2026-06-01 via Nuitee
D
Darrell family_with_children us
8
Pros:

Location was great and so was staff. Layout was awesome but some minor way to fix things were broken. Toilet seat was literally not attached and the sink faucet was barely attached. Other than that, it was a great experience.

2026-05-31 via Nuitee
S
salem family_with_children sa
6
Pros:

نظافة الغرفة و تعامل الموظفين

Cons:

الموقع للاسف جدا سيء التاكسي مايجي عندك لازم تمشي لشارع العام ، الازعاج في اليل بسبب قرب شارع للمطاعم من الفندق

2026-05-31 via Nuitee
M
Moreno Padrós solo_traveller es
9
2026-05-28 via Nuitee
E
Elaine solo_traveller gb
6
Pros:

Good location, very handy for Kimikapi station and access to all areas of the city and lots of restaurants nearby. It's also close to the sea and easy to walk along the old rail line.

The Turkish dishes on offer at breakfast time were delicious and plentiful; they were mostly home cooked, however on our first morning there were no plates on display and no staff to help us find them; happily this changed for the rest of our stay.

Cons:

Our room was 3rd floor Basic and lived up to its name. The toilet seat was broken prior to arrival and was fixed on our request, but there's a very unpleasant smell in the bathroom that's most likely from the drains which almost certainly needs some work to rectify.

Everything here is basic and needs a bit of attention. There's so much potential here with a little investment, lick of paint, new furniture etc it could be greatly improved.

The bed was reasonably comfortable but the linen was the wrong size for the bed.

The shower worked, but it's set for people around 5ft 6ins or less and not easy to change that!

2026-05-28 via Nuitee
C
Chandrasekar family_with_children ae
10
Excellant Location , Value for Money and Family Friendly near to all attractions
Pros:

Honestly, this hotel far exceeded our expectations, especially given its location in the middle of such a busy area. Before arriving, I thought it was going to be just another cramped hotel hidden inside the busy streets of Kumkapi. Instead, it feels completely carved out from the chaos. It offers a beautiful sea view, and the metro is just seconds away. I would give the location a 20 out of 10 if I could! The facilities are excellent, the amazing view is wonderful, and the staff is great and You can reach all the Istanbul attraction by walking (need some efforts) even by metro and taxi

Cons:

he only issue we had was that the AC is located right at the entrance. Ideally, they should have installed separate units in the individual rooms. On a positive note, breakfast starts at 8:00 AM, which worked well for us. Since we had to leave for the airport early, the host kindly provided us with packed sandwiches to go, which was a wonderful gesture!"

2026-05-28 via Nuitee
A
alina viorica solo_traveller ro
10
Pros:

Totul

2026-05-28 via Nuitee