Karakoy Port House

Hotels
8.2 (98 reviews)
Kemankeş Caddesi karanlık fırın sokak no:3 , Istanbul , tr

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness of the location
Standard service
Cons:
Small rooms
Difficult location access

Categories

Cleanliness
8.53
General cleanliness was rated positively, but issues were noted.
Service
9.5
Standard service quality for this hotel tier, though lacking assistance with bags.
Location
7.54
The location is difficult to access and not well-suited for vehicles.
Room Quality
6.49
Rooms were small and did not match the description.
Amenities
9.02
Amenities were standard, but not comprehensively mentioned.
Value for Money
7.98
Did not match the expected value based on description and experience.
Food and Beverage
9.03
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.5
Overall experience was marred by poor room quality and location accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:42

Property Description

Central Location:
Conveniently located near the Spice Bazaar and Taksim Square, Mates Historical Suites offers easy access to Istanbul's top attractions, including Suleymaniye Mosque and Basilica Cistern.

Modern Amenities:
Experience comfort in every room with air conditioning, flat-screen TV, and free WiFi. Enjoy the convenience of a fridge, coffee machine, and free toiletries, ensuring a pleasant stay for all guests.

Nearby Attractions:
Explore Istanbul's landmarks with ease as Taksim Metro Station, Galata Tower, and Istiklal Street are just a stone's throw away. Book your stay now at Mates Historical Suites for an unforgettable experience in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.2
Based on 98 reviews
Cleanliness: 8.53
Service: 9.5
Location: 7.54
Room Quality: 6.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 7.5
S
Suiorbek • solo_traveller • kz
9
Pros:

Thank you for all it was wonderful

2026-07-01 • via Nuitee
A
Anastasiia • solo_traveller • ru
5
Pros:

За такую небольшую стоимость прекрасный номер со своей ванной комнатой (хотя при бронировании было написано, что туалет вне комнаты)

Cons:

В первое проживание все было отлично, во втором - администраторы открывали ключом дверь и смотрели, пусто ли в номере, когда я была уже там, лежала в пижаме на кровати. Номер рассчитан на двоих человек, я была одна, но гостя в номер привести на несколько минут не разрешили в дневное время суток!

2026-06-29 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
Pros:

كل شيئ جيد النوقع رائع وقريب وحتي الاستقبال ممتاز جدا الاخ محمد كان متعاون جدا و سعدنا كثيرا جدا انصح به بشدة ومرة اخرى شكرا محمد ❤️

2026-06-28 • via Nuitee
A
Ali • solo_traveller • de
10
Pros:

Top Lage in Karaköy. Straßenbahn vier Minuten entfernt. Galata Turm ca 10 Minuten zu Fuß.
Sehr nettes Personal, dass sich um meine Belange gekümmert hat. Gerne wieder.

2026-06-28 • via Nuitee
A
Amine • couple • dz
10
2026-06-26 • via Nuitee
F
FABRIZIO • solo_traveller • it
10
Pros:

La Camera era stupenda, la posizione comodissima e i ragazzi della reception gentilissimi pronti a risolvere qualsiasi problema!

2026-06-26 • via Nuitee
Кривохижа • solo_traveller • kz
6
2026-06-23 • via Nuitee
G
ghazi • couple • tn
10
Extremely good
Pros:

The staff was exceptionally friendly and attentive, welcoming us warmly upon arrival. They allocated us a spacious, well-furnished room with a comfortable bed, ample natural light, and modern amenities. Overall, we thoroughly enjoyed our stay and appreciated the thoughtful service.

2026-06-23 • via Nuitee
A
Anastasiia • solo_traveller • ru
9
Pros:

Personal

2026-06-21 • via Nuitee
M
Markos • couple • gr
10
Pros:

Everything has been great!
Really nice room, freshly renovated and clean. The guys at the reception were always helpful and smiling!
Definitely recommended.

2026-06-15 • via Nuitee
M
Melek • couple • de
5
Pros:

Positiv waren der günstige Preis und der reibungslose Check-in.

Cons:

Der WC-Deckel sowie die Armaturen waren lose. Zudem war die Beleuchtung sehr dunkel. Insgesamt hat der Aufenthalt nicht überzeugt. Das Personal habe ich nur beim Check-in und Check-out gesehen, keine Telefonnummer von der Rezeption. Ich würde die Unterkunft nicht noch einmal buchen.

2026-06-14 • via Nuitee
A
Ahmet Silo • couple • de
4
Enttäuschend
Pros:

Es wurde jedentag das Bett neu bezogen und neue Handtücher gebracht

Cons:

Naja was soll ich sagen. Ich bin schon sehr wenig gewohnt da ich viel reise und vor allem günstig hier hab ich mir mal etwas „teureres“ gegönnt und wurde leider sehr enttäuscht ich war in vielen Hotels / Hostels und weiß mittlerweile was okay ist und was nicht. Das Hotel erstmal zu finden war schwierig man läuft sehr leicht daran vorbei der Service schwankt extrem. Am ersten Tag hatte der Kollege keine Ahnung wie viele Zimmer welchen Schlüssel etc der zweite am nächsten Tag war dann wiederum sehr gut und zuvorkommend. In unserem ersten Zimmer hat die Klimaanlage nicht funktioniert sowie der Fernseher in der Dusche hat eine Schiebetür gefehlt sowie Shampoo und es kam mir nicht wirklich sauber rüber. Am nächsten Tag bin ich runter zum Kollegen und wir bekamen sofort ein neues Zimmer dies war dann wiederum inordnung schalldicht sind die Zimmer nicht man hört die Leute im anderen Zimmer (gewöhnliche Unterhaltungen was überhaupt nicht geht wenn man auf seine Privatsphäre achtet) und von draußen hört man dauernd Autos. Ich schlafe meist tief und fest hier bin ich aber oft in der Nacht aufgewacht. Für das Geld leider zu schade gewesen

2026-06-13 • via Nuitee
P
Petrarca • solo_traveller • it
1
Pros:

Il letto comodissimo

Cons:

Tutto a parte il letto.le luci delle scale erano oscure.abbiamo avuto difficoltà a salire e le scale ripide.la pulizia zero.le tapparelle rotte.non consiglio questo hotel.Nessuno dello staff ci e venuto incontro.ci hanno cambiato stanza al secondo piano invece que al quinto senza ascensore con la differenza di 50 euro a testa (eravamo in tre) abbiamo dovuto pagare.( Booking ancora non mi ha risposto per questa situazione). Sconsiglio vivamente questo hotel

2026-05-30 • via Nuitee
T
Tiziano • family_with_children • ua
5
Pros:

The location is convenient.

Cons:

After 10 PM there was no hot water, the Wi-Fi connection was very poor, and the toilet was very dirty. Unfortunately, these issues made our stay less comfortable.

2026-05-29 • via Nuitee
B
Bas • solo_traveller • nl
7
goede prijs kwalitiet, zeker zo midden in de stad. Had schoner gemogen
Pros:

de locatie is fantastisch en de badkamer werkt naar verwachting

Cons:

het appartement was erg vies. Grote vlokken stof en haarballen lagen in hoeken. er lag ook een laag stof en viezigheid op de vensterbanken en plankjes.

2026-05-27 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

The room on the top floor. Was spacious, clean and away from the noise

Cons:

Unfortunately, our first day was not good at all. We were given the double room on 1st Floor, however, the room is too small for 2 people l, plus the TV didn't work as well as the air conditioning so we had to leave the window open and unable to sleep due to the noise. The guy at reception helped us next day and switched us room on the top floor which made the while experience a lot more enjoyable

2026-05-23 • via Nuitee
H
HAMAD • couple • sa
7
Pros:

الغرفة نظيفة - وجود غسالة ملابس

Cons:

الغرفة كانت في الدور الثالث ولا يوجد مصعد في الفندق والدرج مرهق جدًا.

2026-05-21 • via Nuitee
M
meg • couple • nz
7
2026-05-12 • via Nuitee