Karakoy Port House

Hotels
8.2 (90 reviews)
Kemankeş Caddesi karanlık fırın sokak no:3 , Istanbul , tr

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness of the location
Standard service
Cons:
Small rooms
Difficult location access

Categories

Cleanliness
8.53
General cleanliness was rated positively, but issues were noted.
Service
9.5
Standard service quality for this hotel tier, though lacking assistance with bags.
Location
7.54
The location is difficult to access and not well-suited for vehicles.
Room Quality
6.49
Rooms were small and did not match the description.
Amenities
9.02
Amenities were standard, but not comprehensively mentioned.
Value for Money
7.98
Did not match the expected value based on description and experience.
Food and Beverage
9.03
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
7.5
Overall experience was marred by poor room quality and location accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:42

Property Description

Central Location:
Conveniently located near the Spice Bazaar and Taksim Square, Mates Historical Suites offers easy access to Istanbul's top attractions, including Suleymaniye Mosque and Basilica Cistern.

Modern Amenities:
Experience comfort in every room with air conditioning, flat-screen TV, and free WiFi. Enjoy the convenience of a fridge, coffee machine, and free toiletries, ensuring a pleasant stay for all guests.

Nearby Attractions:
Explore Istanbul's landmarks with ease as Taksim Metro Station, Galata Tower, and Istiklal Street are just a stone's throw away. Book your stay now at Mates Historical Suites for an unforgettable experience in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.2
Based on 90 reviews
Cleanliness: 8.53
Service: 9.5
Location: 7.54
Room Quality: 6.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 7.5
A
Ahmet Silo couple de
4
Enttäuschend
Pros:

Es wurde jedentag das Bett neu bezogen und neue Handtücher gebracht

Cons:

Naja was soll ich sagen. Ich bin schon sehr wenig gewohnt da ich viel reise und vor allem günstig hier hab ich mir mal etwas „teureres“ gegönnt und wurde leider sehr enttäuscht ich war in vielen Hotels / Hostels und weiß mittlerweile was okay ist und was nicht. Das Hotel erstmal zu finden war schwierig man läuft sehr leicht daran vorbei der Service schwankt extrem. Am ersten Tag hatte der Kollege keine Ahnung wie viele Zimmer welchen Schlüssel etc der zweite am nächsten Tag war dann wiederum sehr gut und zuvorkommend. In unserem ersten Zimmer hat die Klimaanlage nicht funktioniert sowie der Fernseher in der Dusche hat eine Schiebetür gefehlt sowie Shampoo und es kam mir nicht wirklich sauber rüber. Am nächsten Tag bin ich runter zum Kollegen und wir bekamen sofort ein neues Zimmer dies war dann wiederum inordnung schalldicht sind die Zimmer nicht man hört die Leute im anderen Zimmer (gewöhnliche Unterhaltungen was überhaupt nicht geht wenn man auf seine Privatsphäre achtet) und von draußen hört man dauernd Autos. Ich schlafe meist tief und fest hier bin ich aber oft in der Nacht aufgewacht. Für das Geld leider zu schade gewesen

2026-06-13 via Nuitee
P
Petrarca solo_traveller it
1
Pros:

Il letto comodissimo

Cons:

Tutto a parte il letto.le luci delle scale erano oscure.abbiamo avuto difficoltà a salire e le scale ripide.la pulizia zero.le tapparelle rotte.non consiglio questo hotel.Nessuno dello staff ci e venuto incontro.ci hanno cambiato stanza al secondo piano invece que al quinto senza ascensore con la differenza di 50 euro a testa (eravamo in tre) abbiamo dovuto pagare.( Booking ancora non mi ha risposto per questa situazione). Sconsiglio vivamente questo hotel

2026-05-30 via Nuitee
T
Tiziano family_with_children ua
5
Pros:

The location is convenient.

Cons:

After 10 PM there was no hot water, the Wi-Fi connection was very poor, and the toilet was very dirty. Unfortunately, these issues made our stay less comfortable.

2026-05-29 via Nuitee
B
Bas solo_traveller nl
7
goede prijs kwalitiet, zeker zo midden in de stad. Had schoner gemogen
Pros:

de locatie is fantastisch en de badkamer werkt naar verwachting

Cons:

het appartement was erg vies. Grote vlokken stof en haarballen lagen in hoeken. er lag ook een laag stof en viezigheid op de vensterbanken en plankjes.

2026-05-27 via Nuitee
C
Carol solo_traveller gb
8
Pros:

The room on the top floor. Was spacious, clean and away from the noise

Cons:

Unfortunately, our first day was not good at all. We were given the double room on 1st Floor, however, the room is too small for 2 people l, plus the TV didn't work as well as the air conditioning so we had to leave the window open and unable to sleep due to the noise. The guy at reception helped us next day and switched us room on the top floor which made the while experience a lot more enjoyable

2026-05-23 via Nuitee
H
HAMAD couple sa
7
Pros:

الغرفة نظيفة - وجود غسالة ملابس

Cons:

الغرفة كانت في الدور الثالث ولا يوجد مصعد في الفندق والدرج مرهق جدًا.

2026-05-21 via Nuitee
M
meg couple nz
7
2026-05-12 via Nuitee
F
fahad family_with_children sa
6
2026-05-11 via Nuitee
E
Elvira family_with_children ru
10
Pros:

Удачное расположение.
Просторный номер.
Полное соотношение цены и качества.
Приятный персонал.

2026-05-09 via Nuitee
M
Marko solo_traveller rs
10
Pros:

I’m giving a rating of 10 because of the staff. They were very helpful and showed great empathy. They truly have big hearts.

2026-05-04 via Nuitee
A
almarnina solo_traveller pl
2
Odradzam wszystkim to miejsce
Pros:

Lokalizacja to jedyna zaleta tego miejsca

Cons:

Brudno. brudne szklanki, nie umyta podłoga, ukurzone szafki. Nie działająca lampa, a które są bardzo potrzebne w tym ciemnym pokoju. Pod łóżkiem butelki, gąbki i śmieci. Nie polecam nikomu. Jednego dnia wyłączono ciepła wodę. Odradzam wszystkim! W tej cenie można znaleźć lepsze zakwaterowanie. Żenada.

🤣🤣

2026-04-28 via Nuitee
M
meg solo_traveller au
10
2026-04-28 via Nuitee
D
daly couple fr
10
2026-04-28 via Nuitee
S
Sung-Min solo_traveller kr
10
Pros:

was very pleased with my stay at Karaköy Port House. It is one of the best options you can find in the city, especially in terms of price-performance balance. Both its central location and the quality of service they offered were far above my expectations. The employees were extremely caring and friendly, I felt at home. I had no problems with cleanliness and comfort. It is a place that I will definitely choose again with its stylish and simple atmosphere, I recommend it to everyone

2026-04-11 via Nuitee
L
Lorena couple ro
3
Foarte murdar
Pros:

Aproape de zona galata

Cons:

Curatenia nu s-a facut inainte sa venim. Pe jos era pamant, pe parchet se vedeau urme de pantofi (adica nu s-a dat cu mopul cine stie de cand), baia era imposibil de murdara cu par in chiuveta si dus, butonul de tras apa era scos din perete, in chicineta era totul foarte lipicios, geamurile sunt de lemn si pentru ca nu au mai fost vopsite de ani de zile se scorojesc cand le atingi. A trebuit sa ma rog de proprietar doua zile sa vina sa faca cineva curat.

2026-04-11 via Nuitee
E
Enzo Takeshi solo_traveller br
6
2026-04-07 via Nuitee
I
IGOR couple ru
3
ужасный вариант для жилья в Стамбуле
Pros:

Номер был чистый, и здание находится рядом с галатским мостом. Это единственное достоинство этого номера.

Cons:

номер ОЧЕНЬ ОЧЕНЬ маленький, 5-6 кв.м., не более. по совокупности условий, вы получаете практически номер в хостеле: он маленький, в нем нет ничего из посуды, нет чайника, две розетки на весь номер, есть холодильник, но НЕТ для него розетки чтобы его включить. Нет вешалок для одежды, даже для двух человек в номере ОЧЕНЬ тесно. Ванная комната есть, но она не в номере, а отдельно на этаже. Дверь душевой кабины сломана, вода почти не стекает, из-за чего в душе постоянно скопление грязной воды. Мыло не было ВООБЩЕ никакого, туалетной бумаги не было. ОЧЕНЬ ОЧЕНЬ громко по ночам из-за шума машин и музыки до 3 часов ночи. Подумайте много раз, чтобы снять номер в этом здании, НЕ РЕКОМЕНДУЮ((((( за эти деньги можно найти гораздо более лучшие варианты.

2026-04-06 via Nuitee
E
Eren solo_traveller be
10
2026-04-01 via Nuitee
A
Arnau family_with_children es
8
Pros:

La ubicación es estupenda, en un barrio cerca del centro con tranvía. La mejor opción si no quieres dormir en pleno centro rodeado de sitios turísticos. La relación calidad precio es muy buena y el trato con Mates es muy rápido e eficiente.

Cons:

El Wifi no funcionó y la ducha nos quedamos sin agua caliente por la noche.

2026-03-28 via Nuitee
K
Keyvan solo_traveller ir
10
Pros:

The hotel is in a very central location the staff are helpful and the hotel is very clean My holiday was wonderful Thank you for everything Salih

2026-03-28 via Nuitee