Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Abundant breakfast
Cons:
Cleanliness concerns
Overpriced room

Categories

Cleanliness
8.73
The cleanliness was mentioned negatively regarding the bathrooms and toilets.
Service
9.7
Although there was an issue with a missed breakfast, the staff was generally attentive.
Location
9.74
The location is described as perfect and a strong positive aspect.
Room Quality
9.19
The room was rated as overpriced, but no specific negatives on quality were mentioned.
Amenities
9.72
The breakfast was noted as very good and abundant.
Value for Money
8.68
The room was considered overpriced compared to the experience.
Food and Beverage
9.73
The breakfast service was highlighted positively.
Overall Experience
9.7
While there were issues, the overall sentiment remains positive about the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:42

Property Description

Luxurious Accommodation
CARRA KONAĞI in Mardin offers a luxurious stay with a garden, terrace, and free WiFi. The rooms are equipped with modern amenities including air conditioning, flat-screen TV, and a coffee machine. Some rooms even boast stunning city views.

Exceptional Services
Guests at CARRA KONAĞI can enjoy top-notch services such as room service, tour assistance, and currency exchange. The multilingual staff is available 24/7 to cater to your needs in Arabic, German, English, and Russian.

Convenient Location
Conveniently located near Mardin airport, just 19 km away, CARRA KONAĞI offers a paid airport shuttle service for easy access. Explore the city with ease and return to comfort at this exquisite hotel.

Book your stay at CARRA KONAĞI now for a memorable and relaxing experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 340 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.72
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.7
S
Simon • couple • gb
9
A palace-like room in the centre of Mardin.
Pros:

Carra Konagi is in a great location in the centre of the old town, in a back street five minutes walk from Cumhuriyet Square. The host Ismail is very hospitable and will do all he can to make you comfortable. Our large double room (Mir 301) was exceptional with three arched windows, the end one looking out over the plain. There was a comfy cushioned area on the floor. It’s worth paying extra for a deluxe room, the other rooms are quite small and cramped. There’s a rooftop terrace with great views - superb for a beer in the evening. And breakfast is delicious with a huge variety of dishes, many home made. Really delicious.

Cons:

Nothing to dislike, except the deluxe rooms are substantially better.

2026-05-29 • via Nuitee
I
Irfan • couple • ba
9
Short stay in Mardin with historical touch
Pros:

When traveling through Turkey, first you like are people. The same is here at Carra Conaği. They are fun and helpful. But Carra has more -- the building is very charming in the middle of the old city Mardin. Interior is authentic and unique. Having breakfast or tee at the terrace is breathtaking. Breakfast was amazing. Pure joy.

Cons:

Since this is authentic old building, one may feel there is not enough space in the corridors, rooms and other spaces. The room we had doesn't have a window with sky view, but wouldn't consider this as a real disadvantage.

2026-05-29 • via Nuitee
F
Fatma • family_with_children • nl
10
3 gece kaldik ve cok memnun ayrildik. Otel merkeze cok yakin. Calisanlar guler yuzlu ve bize her konuda cok yardimci old
Pros:

Merkezde olusu ve calisanlarin yardimsever olusu.

Cons:

Otelin biraz bakima ihtiyaci var.

2026-05-28 • via Nuitee
A
Aida • extended_group • ba
8
Pros:

Located in the center of old town, beautiful view from the terrace. Amazing Turkish breakfast served on the terrace overlooking the Mesopotamian plains is an exceptional experience. The staff are very friendly and welcoming.

Cons:

The smell of humidity from the walls in some rooms and the smell of sewage from the bathroom in other. One of the three rooms we had was small and dark.

2026-05-26 • via Nuitee
J
jai kil • solo_traveller • au
9
Pros:

Loaction

Cons:

Noisy and not so clean

2026-05-25 • via Nuitee
M
Muhammed • solo_traveller • de
10
Pros:

Alles super Personal super nett und hilfsbereit die lage ist sehr top

Cons:

Nichts

2026-05-19 • via Nuitee
A
Ahmet • couple • us
8
Satisfied
Pros:

Breakfast was legendary. It is worth staying here just for breakfast.

2026-05-19 • via Nuitee
J
Ju Shan • extended_group • tw
10
飯店人員很親切，飯店位置極佳。
Pros:

地點很好，離主要景點都很近

2026-05-18 • via Nuitee
G
Gültekin • couple • tr
9
Konum çok güzel çalışanlar çok Güleryüzlü tavsiye ediyorum
Pros:

Çalışan elemanlar mükemmel yardımsever konum çok güzel kahvaltı yeterli doyurucu her istediğimiz anında geldi
Güleryüzlü personel

Cons:

Beğenmediğim bir şey yok
Fiyat dengeye oranı çok güzel

2026-05-14 • via Nuitee
D
daniel • couple • ca
6
Nice place, with issues
Pros:

Well located, good breakfast.

Cons:

Staff didn't share complicated parking details until we were caught in terrible traffic in town. It took over an hour to locate the car park. Also no hot water.

2026-05-12 • via Nuitee
E
Elenа. • solo_traveller • ru
10
Гостепримный отель в старом городе
Pros:

Отличное местоположение, вид с террасы на долину, очень сытный турецкий завтрак, гостепреимный и дружелюбный персонал, который всегда готов помочь. Спасибо, что ждали наше заселение до 12 ночи и координировали водителя, куда нас привезти :)

2026-05-11 • via Nuitee
L
Lukas • couple • nl
10
Pros:

Highly recommended!
We had a wonderful stay at Carra Konagi. The breakfast was excellent, the staff incredibly friendly, and the location couldn’t be better for exploring Mardin. A great place to stay, we’ll definitely be back!​​​​​​​​​​​​​​​​

2026-05-10 • via Nuitee
K
Kerim Caner • solo_traveller • de
10
2026-05-09 • via Nuitee
J
Jose Francisco PS Padua • solo_traveller • br
8
Bom com altos e baixos
Pros:

Hotel com.boa localização .Bom mas precisa ser melhorado
A localização e a melhor no centro histórico de Mardin
Cafe da manha ptimo um verdadeiro banquete,servido individualmente na mesa,pães locais,variedades de queijos e molhos,azeitonas,
O destaque é o atendimento do gerente Ismail que organiza passeios e as vezes noutra a cidade.
Faz de tudo para agradar hospedes.
Quarto:

Cons:

Meio barulhento por estar frente a
rua,pequeno,móveis e chuveiro antigos.
O maior produtor ê o pó que solta da parede:me sujou as roupas e pode virar um problema para vias aéreas.
Necessário aplicar um impermeabilizante ou algo que contenha o pó.
Também nao tem cofre no quarto
Iluminação ruim

2026-05-02 • via Nuitee
Y
YVES • solo_traveller • fr
10
Établissement authentique et accueillant
Pros:

Emplacement, confort, authenticité, personnel accueillant

Cons:

Rien

2026-04-27 • via Nuitee
M
Menelaos_G • couple • gb
8
Pros:

The breakfast was excellent

Cons:

Parking in Mardin is difficult everwhere, but we got great help from our hosts

2026-04-26 • via Nuitee
T
TOLGA • extended_group • tr
10
2026-04-25 • via Nuitee
S
Stephan • solo_traveller • at
8
Pros:

Nice place in the center of Mardin!

2026-04-24 • via Nuitee
B
Besma • solo_traveller • fr
9
Pros:

L'accueil et le personnel est d'une gentillesse incroyable, ils ont toujours répondu présent quand on avait besoin.
Le petit déjeuner était sympa (traditionnel turc)
Emplacement top à 3 min du centre etde la rue principale. De plus, en plein milieu des Konak.
Chambre propre et correct.

Merci à Ismail pour son accueil en particulier 🙏🏽

2026-04-23 • via Nuitee
K
Kheira • extended_group • se
1
Pros:

Hotellet ligger väldigt nära allt.

Cons:

Ofräsch, det känns inte alls att man bor på ett hotell, ingen reception, dåligt med städning…. Jag skulle aldrig rekommendera den till någon.

2026-04-22 • via Nuitee