Hotel Bellas Artes

Hotels
9.3 (839 reviews)
10 Avenida 5 de Mayo , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly staff
Cons:
Disrespectful service at checkout
Noisy rooms facing the street

Categories

Cleanliness
9.44
Rooms were very clean and maintained well.
Service
8.41
Service was mostly friendly, but a negative experience during checkout affected the overall perception.
Location
9.95
The location is amazing, close to attractions and the historic center.
Room Quality
9.4
Rooms are spacious and well-maintained, though some face a noisy street.
Amenities
9.43
Good amenities provided, including bottled water and coffee pods.
Value for Money
9.39
Great value for the quality of services and facilities offered.
Food and Beverage
8.94
While the hotel restaurant wasn't tried, breakfast was reported as rich and satisfying.
Overall Experience
9.41
Overall, a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:30

Property Description

Luxurious Amenities

Hotel Bellas Artes boasts a fitness centre, terrace, and a restaurant and bar, ensuring that guests have a comfortable and enjoyable stay.

Convenient Services

Guests can take advantage of the concierge service, tour desk, 24-hour front desk, airport transfers, and room service for a hassle-free experience.

Prime Location

Located near popular attractions like Palacio de Correos and Metropolitan Cathedral, Hotel Bellas Artes is the ideal choice for travelers looking to explore Mexico City's cultural landmarks.

Indulge in luxury and convenience at Hotel Bellas Artes - book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for MXN 490 per person per night when using an existing bed.
    Children from 9 years old to 12 years old stay for MXN 550 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 839 reviews
Cleanliness: 9.44
Service: 8.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
V
Vasanthi • solo_traveller • au
9
Excellent.
Pros:

Clean excellent location

Cons:

Beautiful rooms with high ceiling.

2026-07-04 • via Nuitee
M
Markus • couple • at
9
Sehr gute Wahl in México City
Pros:

Top Lage; schönes Gebäude

2026-07-04 • via Nuitee
K
KENJI • couple • jp
9
Pros:

排水以外は　すべてエクセレント。ロケーションもすばらしい。

Cons:

シャワー/風呂の排水がよくなかった

2026-07-03 • via Nuitee
R
Riccardo • extended_group • it
10
2026-07-01 • via Nuitee
J
Jose Osvaldo • family_with_children • br
8
Bom , mas é um hotel tres estrelas , e nunca um cinco estrelas como cita o booking,com
Pros:

Quartos d bom tamanho

Cons:

Recepção pequena e sem serviços como concierge

2026-07-01 • via Nuitee
B
Betissa • couple • au
10
Loved this boutique hotel. In perfect location and friendly staff.
Pros:

Loved the location and cosy feel

Cons:

It was great

2026-07-01 • via Nuitee
R
Rodrigo Daniel • solo_traveller • mx
10
2026-06-30 • via Nuitee
L
Leila • extended_group • tn
5
2026-06-30 • via Nuitee
M
Moriya • couple • il
6
סביר
Pros:

נקי מיקום טוב בידוד מרעש

Cons:

ארוחת בוקר לא טובה פירות לא טריים הזמנו ארוחת בוקר כלולה ובכול זאת אמרו לנו לשלם , צוות לא מקשיב ולא עוזר לא הייתי משלם למלון כזה הרבה כסף

2026-06-29 • via Nuitee
R
Rebeka Zsofia • couple • hu
9
2026-06-29 • via Nuitee
C
Cesar • solo_traveller • us
10
Pros:

Great location and excellent staff.

2026-06-28 • via Nuitee
J
Jose Osvaldo • couple • br
8
Muito bom para um hotel tres estrelas.
Pros:

Camas e quartos

Cons:

Nunca poderia ser considerado um hotel cinco estrelas, devido a recepção pobre, falta de serviços básicos, e muitas outras coisas.
No máximo um três estrelas bom.

2026-06-28 • via Nuitee
M
Michal • solo_traveller • cz
7
Prezentace tohoto hotelu 5* je naprosto mimo evropský standard.
Pros:

Ubytování v centru a čistota hotelu a pokoje

Cons:

Vybavení pokoje - nedostatečné úložné prostory. Tak pro jednu osobu na 2dny…
Slabší výběr u snídaňového menu, prakticky nulová znalost angličtiny u snídaňového personálu.

2026-06-27 • via Nuitee
R
Robert • couple • gb
10
A truly great choice.
Pros:

The room was spacious, the beds really very comfortable, the shower was excellent and it had everything that we needed, Oh and the location is hard to beat.

Cons:

Tough to quickly make a decent cup of tea.

2026-06-27 • via Nuitee
S
Sokol • couple • al
6
Pros:

staff attitude: they charged me almost fhe same rate on top, just for checkin in early. Not very welcoming for a World Cup Host!

2026-06-26 • via Nuitee
J
Jad • extended_group • fr
9
2026-06-25 • via Nuitee
T
The Blonde Gypsy • couple • us
10
Perfect place to land in CDMX if you're looking for comfort & close proximity to its major sights
Pros:

This is definitely a gem of a hotel in Historico Centro! Everything was brand new, and the staff went above and beyond to accommodate us, from heating up our popcorn to helping us get our bags to the taxi when we were leaving, which was about a block away due to an ongoing protest that was happening along Cinco de Mayo Street. The breakfast that we opted to include was fantastic, and they restocked our refrigerator with free snacks and drinks every day, which was a small gesture but made a huge difference. Highly recommend the suite Bellas des Artes with its amazing bathtub and high ceilings, but any room here will be well worth the price.

Cons:

This is not at all the fault of the hotel, but there was unfortunately a teacher protest happening the week we visited, so the whole street in front of the hotel was full of tents and tarps, but they went above and beyond to make sure it didn't pose any inconveniences to us.

2026-06-25 • via Nuitee
C
Cheuk Kay • couple • au
9
Beautiful room in Mexico City zocalo
Pros:

Spacious and beautiful room, super clean, comfortable bed, staff was super nice and provided us extra water when we were waiting for check in.

Cons:

Shower was too weak, and water comes out of the shower too easily as there is no way to close the shower area.
Room is very dark at night and additional lights will be good

2026-06-24 • via Nuitee
M
MARTHA YANETH • solo_traveller • co
10
2026-06-24 • via Nuitee
E
Edna • couple • mx
10
Pros:

La ubicacion excelente muy centrico

2026-06-24 • via Nuitee