Hotel Bellas Artes

Hotels
9.3 (878 reviews)
10 Avenida 5 de Mayo , Mexico City , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent location
Friendly staff
Cons:
Disrespectful service at checkout
Noisy rooms facing the street

Categories

Cleanliness
9.44
Rooms were very clean and maintained well.
Service
8.41
Service was mostly friendly, but a negative experience during checkout affected the overall perception.
Location
9.95
The location is amazing, close to attractions and the historic center.
Room Quality
9.4
Rooms are spacious and well-maintained, though some face a noisy street.
Amenities
9.43
Good amenities provided, including bottled water and coffee pods.
Value for Money
9.39
Great value for the quality of services and facilities offered.
Food and Beverage
8.94
While the hotel restaurant wasn't tried, breakfast was reported as rich and satisfying.
Overall Experience
9.41
Overall, a great experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:30

Property Description

Luxurious Amenities

Hotel Bellas Artes boasts a fitness centre, terrace, and a restaurant and bar, ensuring that guests have a comfortable and enjoyable stay.

Convenient Services

Guests can take advantage of the concierge service, tour desk, 24-hour front desk, airport transfers, and room service for a hassle-free experience.

Prime Location

Located near popular attractions like Palacio de Correos and Metropolitan Cathedral, Hotel Bellas Artes is the ideal choice for travelers looking to explore Mexico City's cultural landmarks.

Indulge in luxury and convenience at Hotel Bellas Artes - book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9.3
Based on 878 reviews
Cleanliness: 9.44
Service: 8.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
J
Juan Andrés • couple • mx
10
2026-07-23 • via Nuitee
D
De la Cruz Ruiz • solo_traveller • mx
10
Bellas Artes me encantó
Pros:

Todo y el servicio de taxi, mi seguridad es primordial

Cons:

Todo me encanto.

2026-07-23 • via Nuitee
V
Velasco • extended_group • us
10
Pros:

Great location ! Very nice and comfortable place to stay !

Cons:

The restaurant service was horrible . Food was cold and everything was served late and no pancakes!

2026-07-22 • via Nuitee
G
G P Drain Surveys • solo_traveller • gb
10
Pros:

This hotel is completely amazing, what a fantastic stay we had

Cons:

Nothing

2026-07-21 • via Nuitee
R
Ray • solo_traveller • us
10
Bliss is not expensive
Pros:

Clean,new, proximity to historical center,a very good 24 hr restaurant next door, Ernesto looked after us, friendly safe neighborhood.

Cons:

Housekeeping did not service the room everyday.

2026-07-20 • via Nuitee
S
Saleh • solo_traveller • sa
10
excellent
Pros:

space and location

Cons:

nothing

2026-07-20 • via Nuitee
S
Saad S. • solo_traveller • pk
9
Pros:

Excellent location and very friendly staff. Free mini bar in room

Cons:

It was very good so nothing to dislike

2026-07-19 • via Nuitee
S
Sabine • solo_traveller • ch
8
2026-07-19 • via Nuitee
M
Monica • couple • es
9
Pros:

Todo muy bien, personal amable y el personal de limpieza inmejorable

2026-07-17 • via Nuitee
C
Christian • solo_traveller • us
10
2026-07-16 • via Nuitee
O
Odette • couple • it
9
Consigliato
Pros:

Posizione
Camera
Trasparenza del personale

Cons:

Assenza di finestra
Assenza di specchio a figura intera

2026-07-16 • via Nuitee
H
Hoyasaxa • solo_traveller • fr
3
Arnaque à la suite sans fenêtres
Pros:

Très bon emplacement, grandes chambres propres, minibar gratuit.

Cons:

Ne prenez pas la "suite" normale: personne ne vous le dira mais elle n'a pas de vraie fenêtre (vitres opaques), avec une gaine de ventilation XXL qui passe le long de la fenêtre et fait un bruit de soufflerie en permanence. C'est invivable, sombre, on dirait une prison. L'hôtel trouve ca normal, et vous devez payer un supplément pour avoir une vrair chambre avec fenêtre (la "suite avec balcon"). Inacceptable pour un soi disant 5 etoiles qui fait payer des tarifs européens.

2026-07-16 • via Nuitee
P
Phil • couple • us
10
Great hotel for a stay in Mexico City's Central Historic district
Pros:

In the Centro Historico district of Mexico City, this is a great choice. A block away from the Palacio de Bellas Artes and the nearby metro station, you can get anywhere in the city relatively easy and cheaply. Great restaurants are close by. The promenade through the heart of the district - La Avenida Francisco Madero - is a block away, and is a great place to walk and get a sense of the city and culture. The hotel itself is recently updated (2024, I think), and the rooms are clean and nicely laid out. The staff was pleasant and with the breakfast included it is a great value. I would stay again.

Cons:

There are two issues to be aware of, none related to the hotel. The first is the noise outside on the street. I could handle it for a few days, but it was rather annoying to get a 6am wake up on Sunday morning from a vendor/person(?) on a loudspeaker. They droned on until about 8am. The second is the area, which has a lot of empty buildings. As I understand it, these are warehouses for good imported by Chinese companies. It's a shame that these once beautiful buildings are now just shells to store goods, but along with that I think it introduces blight into the area since there is no care or pay attention to the building exterior as there would be with residential or storefront use. I hope the city planners make sure to have more mixed use in this area, otherwise this area could go downhill quickly.

2026-07-15 • via Nuitee
E
Edwin Arnulfo • family_with_children • co
8
2026-07-15 • via Nuitee
Z
zheng • family_with_children • cn
8
Pros:

入住3天，第一次去墨西哥，三天的早餐尝试了不同的选择，如果当作体验墨西哥地道早餐的话，确实不错。酒店位置很好。

Cons:

停车不算方便。

2026-07-14 • via Nuitee
כוכי • solo_traveller • il
7
Pros:

נוח מיקום

Cons:

מזגן לא עבד בלילה היה חם לא היה מים חמים במקלחת

2026-07-14 • via Nuitee
S
sebastian • solo_traveller • gb
9
Excellent hotel. Terrible restaurant
Pros:

Lovely rooms in a good location

Cons:

Restaurant for dinner was terrible. What a let down as it’s a lovely space. They could easily turn it into the go to venue for dining. What a waste of an opportunity. Also huge roof terrace that could be an excellent roof top bar

2026-07-13 • via Nuitee
I
Ilvano • solo_traveller • fi
7
2026-07-12 • via Nuitee
A
Assaf • couple • il
8
2026-07-12 • via Nuitee
J
Jaroslav • couple • cz
10
2026-07-10 • via Nuitee