Casa Gitano

Hotels
•
Independent
8.4 (32 reviews)
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760 , Tulum , MX
52-9841202858

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Pets allowed

Facilities

Express check-out
Free beach club on site
Free WiFi
Terrace
Garden
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor furniture
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds and pillows
Amazing food and drinks
Cons:
Mediocre food

Categories

Cleanliness
8.49
Standard quality for this hotel tier.
Service
8.96
Great staff always friendly.
Location
8.5
Standard quality for this hotel tier.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
7.49
Food was mediocre.
Overall Experience
8.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:16

Property Description

Discover the ultimate beachfront paradise at Casa Gitano, where relaxation and luxury intertwine seamlessly.

Rejuvenating Experiences
Unwind with our onsite massage services or bask in the sun at our exclusive private beach, creating the perfect backdrop for your getaway.

Culinary Delights
Savor mouthwatering dishes at our delightful restaurant, or sip on refreshing cocktails at the bar/lounge or beach bar, with a daily cooked-to-order breakfast available for the perfect start to your day.

Comfort and Convenience
Stay in one of our 17 air-conditioned rooms, equipped with premium bedding, iPod docking stations, and rainfall showers, while enjoying complimentary Wi-Fi and effortless express check-in/check-out.

Don't miss your chance to make unforgettable memories—book your stay at Casa Gitano today!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 33

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 32 reviews
Cleanliness: 8.49
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.36
B
Barbara • solo_traveller • us
10
2026-05-27 • via Nuitee
K
Karol • solo_traveller • pl
10
Pros:

Cudowny

Cons:

Nic

2026-05-03 • via Nuitee
P
Patrick • couple • us
8
Not the place if you're looking for relaxation, but otherwise decent
Pros:

Beautiful location, beautiful rooms, great food and waitstaff.

Cons:

Noisy! Even with few guests they are blaring music from noon through night as if it's a club vibe. Maybe it's to keep the staff awake.

The servers in the restaurant are good and attentive, but the greeters, concierge, etc are not friendly at all. They give a vibe like you're interrupting their day or they're too busy for you when you're the only guest checking with them.

The pool was empty and under maintenance, they should have communicated that at check in and offered a discount or free drink or any gesture at all.

2026-05-01 • via Nuitee
E
Elidio • solo_traveller • mx
8
2026-05-01 • via Nuitee
M
Michel Hunziker • solo_traveller • ch
8
Pros:

La plage, la chambre, le style de l'hôtel.

Cons:

Le prix du restaurant est surfait

2026-04-28 • via Nuitee
S
Soulaimane • couple • ma
2
Pros:

trop chère pour ce que c’est

2026-04-07 • via Nuitee
S
sophie • couple • at
10
Pros:

Der strandzugang ist ein Traum

2026-03-14 • via Nuitee
L
Luis • couple • pt
8
In accordance with expectations
Pros:

Staff, servide, soroundings and of corse, the beautiful beach. Unfortunately mother Nature wanted us to have the water with some sargassum

Cons:

I would say the opcions at the restaurant: quite limites, repetitive and with not many “internationa” basics, and I’m not writing about pizza or club sandwich!!!

2026-03-03 • via Nuitee
V
Verrecchia • couple • fr
10
2026-03-01 • via Nuitee
S
Sibel • solo_traveller • ch
8
2026-02-09 • via Nuitee
S
Shikar • couple • za
7
Basic.
Pros:

Affordable

Cons:

Lack of amenities. The main restaurant was further away and burnt down. Poor WiFi. No full time front desk staff.

2026-01-31 • via Nuitee
K
krunal • couple • us
1
2026-01-22 • via Nuitee
A
Alex • couple • au
10
2026-01-22 • via Nuitee
J
Jonathan • couple • gb
4
Poor value for money
Pros:

The location and the communal areas

Cons:

Advertised as “1 Junior Suite with Sea View”. £188 + local taxes per night. It wasn’t a junior suite, it was a small, rather tired hotel room with about 40 mosquito blood splats accenting the paint work. Technically speaking we did have a sea view….

2026-01-22 • via Nuitee
E
Erin • couple • us
7
2026-01-19 • via Nuitee
S
Sofia • couple • mc
8
2026-01-19 • via Nuitee
P
Pedro • extended_group • pt
10
Excepcional. A combinação perfeita de despojamento e "jungle chic".
Pros:

O ambiente simples, mas jungle chic. Os quartos a dar para a praia e a vibe,

2026-01-16 • via Nuitee
N
Natalia • couple • us
9
2026-01-12 • via Nuitee
M
Mirzakandov • couple • us
5
Pros:

Sun bed and the ocean

Cons:

The stuff are not so nice , they are not polite
The hotel charge 200 pesos for room service on top of the 18 present tip ( feels like the looking to charge you for nothing)

2026-01-10 • via Nuitee
M
Mark • couple • us
10
2026-01-09 • via Nuitee