Hotel Viena

Hotels
5.9 (23 reviews)
226 Privada Cuauhtémoc , Monclova , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Good service quality
Cons:
Check-in issues
Room odor
Value for money concerns

Categories

Cleanliness
4.98
The room had a strange smell, potentially indicating cleanliness issues.
Service
6.45
Standard service for a hotel of this rating, despite some check-in issues.
Location
7.49
Excellent location mentioned positively in the reviews.
Room Quality
5.44
The room had a functional minisplit but noted some odor issues.
Amenities
7.47
Standard quality for this hotel tier.
Value for Money
3.93
Issues with payment processing affect perceived value.
Food and Beverage
7.48
Standard quality for this hotel tier.
Overall Experience
3.95
Mixed experience due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:38

Property Description

Convenient Services and Amenities
Hotel Viena provides room service and a 24-hour front desk for the convenience of guests on the go.

Family-Friendly Accommodation
With family rooms available, Hotel Viena ensures a comfortable stay for guests traveling with their loved ones.

Free WiFi Access
Stay connected during your stay at Hotel Viena with complimentary WiFi available throughout the property.

Book your stay at Hotel Viena today for a cozy and convenient accommodation experience in Monclova!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.9
Based on 23 reviews
Cleanliness: 4.98
Service: 6.45
Location: 7.49
Room Quality: 5.44
Amenities: 7.47
Value for Money: 3.93
Food and Beverage: 7.48
Overall Experience: 3.95
C
CARLA • solo_traveller • mx
10
2026-07-19 • via Nuitee
V
Vasquez • couple • mx
7
Calidad precio
Pros:

Buena atención

Cons:

No estaba confirmada la reservación pero me dieron solución al momento, todo muy bueno y bonito pero la TV no se conectaba al internet

2026-07-05 • via Nuitee
D
Dominguez • solo_traveller • mx
8
2026-07-03 • via Nuitee
A
Auces • solo_traveller • mx
4
Pésimo servicio
Pros:

Nada

Cons:

Primero, que no ofrecen estacionamiento, no tienen servicio de desayuno o mínimo café , la recepción muy mal encarada, olor desagradable, cucarachitas en la habitación, digo si el precio es accesible ,Pero hay que tener me te de tiburón mínimo para las reseñas de tu página , como ejemplo vender café aunque no esté en el menú.

2026-04-20 • via Nuitee
H
Hernandez • couple • mx
3
Mal
Pros:

Nada

Cons:

Me estaban cobrando según un día más si el pago fue por dos días

2026-04-02 • via Nuitee
A
Adriana Margarita • family_with_children • mx
8
2026-03-23 • via Nuitee
• solo_traveller • mx
9
Buena
Pros:

La estancia

2025-09-17 • via Nuitee
R
rafael • family
6
Pros:

Ubicación excelente, buena limpieza y buen trato

2025-08-10 • via Nuitee
L
L • family_with_children • mx
2
Mala experiencia
Pros:

La ubicación y tenía minisplit funcional

Cons:

Desde el check in, el personal me refería que no se había pagado, y que la aplicación se manejaba diferente, que si no les aparecía a ellos tendría que volver a pagar, no se por qué estar en una app si no les gusta como se maneja. Aparte el cuarto olía demasiado a humedad o raro

2025-07-28 • via Nuitee
M
MKY RMZ • family_with_children • mx
8
2025-07-21 • via Nuitee
C
cesar • family_with_children
8
Pros:

Baño muy pequeño, cancel se atascaba

2025-03-18 • via Nuitee
R
rafael • family
10
Pros:

Buena ubicación y buen precio

2025-01-26 • via Nuitee
T
thalia cinthia
8
Pros:

Todo ok

2024-12-24 • via Nuitee
T
thalia cinthia
8
Pros:

Todo bien

2024-12-24 • via Nuitee
C
Carlos
2
Pros:

La zona del inmueble no es la correcta para hospedarse si vienes de otro estado para conocer Monclova

2024-08-27 • via Nuitee
J
Juan Jaime • partner
2
Pros:

es un motel, no un hotel

2024-08-09 • via Nuitee
P
pilar alvaro
8
No recomendable a familias
Pros:

No recomendable para familia. Presencia de renta de habitaciones por horas.

2024-07-28 • via Nuitee
V
Verified traveler
4
No recomendable para familias
Pros:

No recomendable para familias. Tiene renta de habitaciones por horas a parejas ocasionales

2024-07-28 • via Nuitee
A
ANDRES
10
Pros:

.

2024-07-22 • via Nuitee
A
Aurelio • family
8
Pros:

Enclosed parking , property was well kept .

2024-07-16 • via Nuitee