Hotel Moca NYC

Hotels
5 (848 reviews)
507 West 181st Street , New York , US

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Non-smoking throughout

Review Highlights

Pros:
Comfortable beds
Good air conditioning
Helpful/exceptional staff reported by some
Decent room size/view in some rooms
Close to metro (in some reviews)
Cons:
Cleanliness issues: smoke/marijuana smell, dirty lobby/rooms
Serious service failures: double charge, poor communication, locked out
Far from city center for some guests
No/poor housekeeping and missing breakfast
Small rooms with limited storage and thin walls
Parking inconvenient

Categories

Cleanliness
3
Multiple reviews mention dirt, strong cigarette/marijuana smells, missed housekeeping and a generally unclean lobby/rooms.
Service
6
Mixed reports — several guests praise attentive staff, but there are serious service failures (double charge, poor response, inattentive staff on duty).
Location
6
Some guests liked the view and proximity to a metro; others complained it is far from central NY — overall slightly above average for convenience by public transit.
Room Quality
5
Beds and AC are frequently praised, but rooms sometimes smell of smoke, lack storage, are small or thin-walled — mixed quality.
Amenities
5
AC and small fridge are positives; parking is inconvenient and there is no reliable breakfast/extra facilities — average overall.
Value for Money
7
Several guests felt the price relative to location/room was reasonable; given the mixed shortcomings, value is still perceived as good by some.
Food and Beverage
3
Breakfast was reported as missing/not provided in at least one review and food/beverage service is generally absent or criticized.
Overall Experience
5
Experiences range from exceptional staff and comfortable beds to major issues (double charging, having to leave, cleanliness problems) — overall mixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-04 23:34

Property Description

Hotel Moca NYC, nestled in the vibrant Washington Heights of New York, offers a 3-star stay only minutes away from iconic landmarks. Modern Rooms with City Views provide comfort and convenience with amenities such as free WiFi and flat-screen TVs. Convenient Facilities like a 24-hour front desk and fridge in each room cater to all your needs. Explore nearby attractions like Yankee Stadium and Columbia University, or venture a bit further to Bronx Zoo and Metropolitan Museum of Art. Experience the heart of Manhattan with us at Hotel Moca NYC. Ready to immerse yourself in the beauty of New York City? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5
Based on 848 reviews
Cleanliness: 3
Service: 6
Location: 6
Room Quality: 5
Amenities: 5
Value for Money: 7
Food and Beverage: 3
Overall Experience: 5
L
Luis Gabriel • couple • co
10
Felicidad
Pros:

Amplio, buenas camas y mucha limpieza

Cons:

Era algo lejos de las zonas turísticas, pero lo bueno del hotel y la cercanía al subway hicieron bueno todo

2026-09-19 • via Nuitee
J
Jennifer • couple • de
2
2026-09-17 • via Nuitee
A
Alahiane • solo_traveller • us
8
2026-09-17 • via Nuitee
S
Shaqueta • couple • us
1
I stayed for a week in two separate rooms. They can do better, but choose to be difficult. It’s was like staying at a ch
Pros:

The location was decent, but it seems to operate as a whore house.

Cons:

The staff was rude. The facility is dirty. No amenities. They are shisty with towels. Patrick was extremely difficult to deal with, and only offered to help as a last resort. Several arguments at the front desk.

2026-09-15 • via Nuitee
M
Manon • couple • fr
6
2026-09-14 • via Nuitee
C
Carlos H S Damasceno • solo_traveller • br
9
2026-09-14 • via Nuitee
R
Ruiz • solo_traveller • us
8
Pros:

Location

Cons:

I couldn't find a store that sold beer or hard seltzer

2026-09-13 • via Nuitee
L
Leandro • solo_traveller • us
8
2026-09-08 • via Nuitee
M
Mizua • couple • us
1
The most disgusting place I’ve ever seen and complete unsafe for children and families
Pros:

We loved how homeless people were displaying their bodies at the front door, entering the building and grabbing my bags while the front desk yelled at them for 5 minutes. We also loved how multiple people of various types were doing illicit substances on the curb outside and all the way around the block.

Cons:

I didn’t like that my room was disgusting, full of bugs, and I didn’t like that the door to the neighboring suite had seemingly been kicked open at some point and was now being held in place with duct tape and a screw in the frame.

2026-09-08 • via Nuitee
A
Alfonso Davis • solo_traveller • us
8
Pros:

Furniture in the lobby
Coffee maker
Checked in an hour earlier

Cons:

Noise in the elevator and TV remote didn't work.

2026-09-08 • via Nuitee
J
Janey • couple • gb
1
Walked out within 10mins of checking in
Pros:

Absolutely nothing

Cons:

Absolutely everything - the place is a hazard

2026-09-04 • via Nuitee
D
Danny • couple • us
6
This was a last minute place , but the area not so safe, that can’t be helped. But people asking for money in the hotel
Pros:

It was clean .

Cons:

Things like ice machine not working , lock for doors and terrace didn’t lock

2026-09-01 • via Nuitee
H
Heidi • solo_traveller • fr
10
2026-08-31 • via Nuitee
D
DEY • solo_traveller • us
8
Pros:

The view the room

Cons:

It was noisy the hotel was

2026-08-31 • via Nuitee
L
Leilany • couple • us
1
2026-08-31 • via Nuitee
S
Subong • solo_traveller • us
5
Pros:

pricing

Cons:

cleanliness, ambiance, and distance from city center

2026-08-31 • via Nuitee
A
Austin • family_with_children • us
4
It was okay but would try to not stay there again
Pros:

The location was perfect

Cons:

They said the bed was Queen sized but it wasn't Queen. Mattresses were very hard and pillows were way too soft. Also rooms are a lot smaller than depicted in pictures.

2026-08-27 • via Nuitee
L
Luz • solo_traveller • pr
10
2026-08-24 • via Nuitee
M
Mia • couple • us
5
Cons:

The sheets and the mattress had cigarette burns on them. The shower should have been more cleaner.

2026-08-19 • via Nuitee
D
Damien • solo_traveller • us
1
Pros:

Nothing. Don’t book here

2026-08-19 • via Nuitee