Club Vergel Resort

Hotels
9.1 (35 reviews)
Vergel de la Peña Residencial Km. 35.5 Carretera 100 a Bernal , Bernal , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Comfortable Rooms
Great Food
Cons:
Hot Water Issues
Limited Amenities
Value for Money Concerns

Categories

Cleanliness
8.56
Many positive remarks on cleanliness, but some negative notes about water issues.
Service
9.53
Overall excellent service with specific commendations for staff, though there were instances of unavailable staff.
Location
10
Well-maintained property with an excellent view and proximity to local attractions.
Room Quality
9.07
Rooms reported as clean and comfortable, but issues with hot water mentioned.
Amenities
8.52
Positive mentions of amenities but negatives about lack of entertainment options and connectivity.
Value for Money
8.05
Criticism about pricing relative to star ratings and facilities.
Food and Beverage
9.51
Food quality mentioned positively, with specific praise for the hotel’s cooking.
Overall Experience
9.56
An overall pleasant experience with a few noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:14

Property Description

Luxurious Accommodation with Scenic Views

Nestled in Bernal, Club Vergel Resort offers a 5-star experience with an outdoor pool, beautiful gardens, and a shared lounge. Guests can indulge in room service and a concierge service, all while staying connected with free WiFi.

Elegant Rooms and Relaxing Amenities

Each room at Club Vergel Resort boasts a private bathroom, some even featuring a kitchen and mountain views. The hotel also provides a hot tub for relaxation after a day of outdoor activities like hiking and cycling in the picturesque surroundings.

Convenient Location and Nearby Attractions

Conveniently located near Bernal's Boulder, guests can explore the area's attractions easily. Whether it's enjoying a meal at the on-site restaurant or unwinding at the bar, Club Vergel Resort offers a perfect blend of luxury and comfort.

Book your stay at Club Vergel Resort for a truly unforgettable experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 35 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.07
Amenities: 8.52
Value for Money: 8.05
Food and Beverage: 9.51
Overall Experience: 9.56
S
STB solo_traveller de
9
Pros:

Tolles Frühstück, großes Bett

Cons:

Etwas abseits vom Stadtzentrum, aber mit Auto kein Problem

2026-07-02 via Nuitee
W
wendy couple mx
10
TRANQUILIDAD, SERVICIO E INSTALACIONES IMPECABLES
Pros:

La verdad el hotel es genial, una tranquilidad absoluta, la gente que te atiende ama lo que hace y se nota. Las instalaciones con gran mantenimiento. La comida super rica

Cons:

Todo me gustó, como dato informativo es importante que sepan que para ir al centro del pueblo de Bernal debes o traer tu coche o pedir taxi ya que no es taan caminable al pueblo. Pero igual el taxi te lo piden en recepcion y no gastas mas de 200 pesos ida y vuelta por 2 personas.

2026-07-02 via Nuitee
C
Cesar couple mx
10
Cómoda estancia
Pros:

Lugar excelente para descansar, sin ruido, limpieza impecable

2026-05-25 via Nuitee
F
Frank couple nl
10
An accomodation where hospitality really matters!
Pros:

We booked very last minute and the staff was ready to welcome us. The staff was absolutely amazing, the communication via WhatsApp was excelent, they replied fast and really friendly! They truly understand hospitality.

The resort itself is very beautiful and perfectly located to explore Bernal by car.

We ordered food and booked including breakfast, it was delicious!

Would definitely recommend to stay here, keep up the good work!

Cons:

We could only stay for one night. That was the only thing we didn't like. Apart from that nothing to improve.

2026-04-13 via Nuitee
G
Gerhard family_with_children de
9
Vacaciones relajantes cerca de Peña de Bernal
Pros:

Paz y tranquilidad, naturaleza, hermosos jardines, muy buen desayuno, piscina, vistas a la Peña de Bernal.

Cons:

-

2026-04-07 via Nuitee
G
Graciela family_with_children mx
10
Pros:

Todo muy lindo y atencion genial

2026-03-30 via Nuitee
R
Rodolfo Guillermo couple mx
9
Pros:

La comida

2026-03-27 via Nuitee
C
Coral couple mx
10
Lugar de descanso!
Pros:

El lugar super cómodo, la tía muy amable, nos dieron todas las facilidades

Cons:

La alberca es chiquita

2026-03-17 via Nuitee
Y
Yvan extended_group be
1
Zijn er niet geraakt wegens veiligheid van de wegen in Mexico
Pros:

onmogelijk te communiceren, geen enkele flexibiliteit aan de dag gelegd

Cons:

onmogelijk te communiceren, geen enkele flexibiliteit aan de dag gelegd

2026-03-13 via Nuitee
D
Daniel extended_group mx
10
Gran lugar a solo 5 minutos de la Peña de Bernal
Pros:

El servicio de la Sra Irma fue espectacular. La limpieza y mantenimiento del lugar. La hermosa vista de la peña de Bernal.

2026-01-19 via Nuitee
O
odysseas family_with_children gr
8
Pros:

Spacious and clean rooms
friendly staff
Great kids area
nice views of the surrounding landscape and the monolith

Cons:

no heating in the rooms
checkin was tricky due to our late arrival (accident on the motorway)

2026-01-13 via Nuitee
G
García solo_traveller mx
9
Pros:

La limpieza del hotel y de la habitación, los jardines amplios y bien cuidados, la amabilidad del personal, el jacuzzi de la alberca con agua caliente, la vista hacia la peña de Bernal, buena conexión al wifi.

Cons:

El agua de la regadera no salía caliente, tuvimos que pedirle a los trabajadores que nos ayudaran a solucionarlo y aunque se tardaron si lo resolvieron. En la noche un día salí del cuarto para pedir un favor del personal pero no había nadie en la recepción ni en ningún lado. Los letreros en el estacionamiento para los lugares reservados creo que son un poco exagerados al decir que "si te estacionas ahí te remolcaran tu carro y te lo chocarán" creo que solo con que pongan que son lugares reservados es suficiente.

2026-01-02 via Nuitee
J
Joel couple mx
9
Pros:

Atención muy buena lugar muy tranquilo habitación limpia

Cons:

No hay tv wi-fi no funciona bien

2025-12-31 via Nuitee
F
Fernando René couple mx
9
2025-12-31 via Nuitee
J
Joel extended_group mx
10
Pros:

Habitación muy cómoda y limpia

2025-12-30 via Nuitee
C
Castro family_with_children mx
10
Pros:

La privacidad del lugar

2025-12-26 via Nuitee
A
Alfonso Lemus P. couple mx
6
Decepcionante
Pros:

Los jardines y la atención del personal

Cons:

No es un resort ni un hotel de 5 estrellas. Lo clasifico como un hotel campestre de 3 estrellas. No hay señales de donde es la entrada ni la recepción. Muy caro para el tipo de cuarto. No había agua caliente sólo tibia. Muy frío y no hay calefacción.

2025-12-03 via Nuitee
A
Alejandro solo_traveller us
1
Muy mala experiencia.
Pros:

Cero recomendable. Muy mal servicio y no me quisieron ni recibir para quedarme.

Cons:

Cero recomendable.

2025-10-29 via Nuitee
J
JESÚS family
10
Pros:

Excelente lugar para descansar unos días. Una tranquilidad que hace relajar nuestra mente, cuerpo.
Y una excelente atención de la sra. Irma
Lo recomiendo totalmente

2025-09-29 via Nuitee
D
David
10
Pros:

Todo fue genial
La verdad es una excelente opción
Yo fui de trabajo pero se enteraron en la atención
En especial Irma se portó súper con nosotros
Y además cocina delicioso

2025-09-24 via Nuitee