Days Inn by Wyndham Branson Ozarks

beds could be better, the tub looked a little sketchy, people upstairs were so loud could barely sleep

The clerk or front desk is not thorough in giving information. Like giving them the wifi information, and tv instructions.
They dont have iron and ironing board in the room
The room shower water pressure is irregular
The breakfast dining room needs regular cleaning.
We understand that they are just new renovations but they need to pay attention on what to improve and keep with the cleanliness.

I have left 4 messages to booking.com since Sunday morning. No response on any of them. And I sent them thru your customer service dept, emailed, no response. We were without water most of the time we were there. There were plenty of open first and second floor units but we were put on third floor, in the back which required six staircases each way to go from our room. The tv service wasn’t set up so we had to do 12 staircases just to go to office and have them come set it up. Supposedly got a new server but hadn’t had time to set all the rooms up. Our A/C was held up on the outside by 2 big rocks underneath it. The door wouldn’t lock everytime, the lock and door frame didn’t match up. When we went for the 3rd time to let them know we had no water they said they would def comp us one night but that had to go thru yall since we pre-paid. He said if we could get you on phone they would confirm all the above with you and we should get a comp for one night. We could Nvr get yall, booking.com, to respond to anything we sent, emailed, continually asking to speak to a customer service or give us a phone number. We actually should be comp for the 2 nights bc it was just a MESS the entire stay. PLEASE LET ME KNOW HOW TO GET THRU TO SOMEONE AT BOOKING.COM WHO CAN TAKE CARE OF THIS. We don’t ever complain, but this just wasn’t right. The front desk was nice, but they said booking.com is who has to refund bc they were paid by yall on a visa. I can be contacted at (501) 940-4625. I look forward to hearing from you. S. Phillips

The room was not clean, popcorn ceiling falling off of ceiling, could see under door. Microwave on bathroom sink by water facet.

We had no internet for 2 days so the tv would not work !! There was no water on our last day had to leave early just to go bathroom

Need to spray rooms, it was a spider crawling on the pillow 😔

Not complaints

Old, Hot, Not what I would call a breakfast.

Found a pin hole in the wall eye level to the bed. I covered it up with some soap. Creepy for sure. Room wasn’t cleaned during our stay.

No cable and TV was hard to figure out and front staff was no help. No one told us we needed to press lock when we left the room so it stayed unlocked while we were gone. Said there was breakfast but we didn’t see any.

Water pressure. Showering work on the first day. Second was a little better

Cleanliness

The walkway to the rooms in the back need to be pressure washed. We couldn't sleep because the noise on the third floor was very loud dropping heavy objects on the floor. I guess they was working on a room. If they were remodeling rooms, they could do that during the day.