Palacio Julio Hotel

Hotels
9.2 (520 reviews)
211 Avenida 2 Oriente Colonia Centro , Puebla , mx

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent cleanliness
Noise issues
Limited amenities

Categories

Cleanliness
8.65
The cleanliness was inconsistent as mentioned in reviews about noise and disturbance from the kitchen.
Service
9.62
Staff have been described as friendly and helpful throughout the reviews.
Location
10
Multiple reviews highlight the great location near the historic center.
Room Quality
8.61
Some rooms had issues with noise and ventilation; overall quality varied.
Amenities
8.64
Amenities were mentioned as lacking in some aspects, such as no in-room coffee facilities.
Value for Money
9.6
General sentiment indicates good value relative to the hotel's offerings and location.
Food and Beverage
8.65
Breakfast received mixed reviews, with inconsistencies noted in offerings.
Overall Experience
9.84
Overall experience was largely positive despite some issues with rooms and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:54

Property Description

Luxurious Accommodations

Palacio Julio Hotel, located in the heart of Puebla, offers upscale air-conditioned rooms with modern amenities including a flat-screen TV and a safety deposit box. Some rooms even boast stunning city views along with complimentary toiletries in the private bathrooms.

Fine Dining Experience

Indulge in a culinary journey at the hotel's restaurant, serving a delightful array of French, Mexican, and Spanish cuisine. With options for vegetarian, dairy-free, and halal dishes available upon request, there's something to satisfy every palate.

Convenient Facilities

Enjoy access to a fitness centre, free WiFi, and a terrace during your stay. Additionally, take advantage of room service, a 24-hour front desk, and unwind with a refreshing drink at the on-site bar.

Experience luxury and convenience at Palacio Julio Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 520 reviews
Cleanliness: 8.65
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.6
Food and Beverage: 8.65
Overall Experience: 9.84
J
Jabrane solo_traveller fr
10
2026-05-27 via Nuitee
C
Cindy extended_group fr
10
Une vraie découverte, très soigné
Pros:

C'est comme un vrai palais avec décoration très soignée, ainsi que le service. Très calm et confortable, et bien placé pour tout faire à pied. Ca mérite 4 étoiles !

2026-05-26 via Nuitee
G
Gabriel solo_traveller ca
10
Pros:

Great location

Cons:

Everything about it

2026-05-22 via Nuitee
M
Mónica solo_traveller mx
7
Pros:

La ubicación

Cons:

Que la habitación era muy pequeña, la alberca no era climatizada, no había sombrillas para cubrirte del sol, y el estacionamiento se tenía que pagar a parte

2026-05-21 via Nuitee
O
Olivia extended_group mx
10
SUPER A GUSTO !!!
Pros:

La atención del personal excelente, un hermoso lugar y muy a gusto para descansar a pesar de estar en el corazón de Puebla.

Cons:

El desayuno puede mejorar , hay muy pocas opciones. Pero la atención muy buena!

2026-05-15 via Nuitee
A
Amandeep couple ca
9
Superb hotel, excellent staff, close to everything
Pros:

You cannot beat the location. If you got any closer, you would be sitting in the main town Square ! Everything to see and do is within walking distance. The size of the room was very good, the strength of the shower was excellent, and the room was super clean. The breakfast choices were large and the food was prepared with care and very tasty. Each of the staff from the front desk to the door person to the bellboy to the restaurant staff for exceptionally warm and helpful. The view from the room was wonderful. I would definitely recommend this to anyone and would come and stay again myself. Shout out to Leonardo who was one of the restaurant waiters.

Cons:

The room only had one chair and one waste bin - in the toilet area. Hairdryer was provided upon request. It would’ve been nicer if the air conditioner was stronger. We stayed in room 706.

2026-05-08 via Nuitee
M
Markus couple de
3
Uncomfortable hotel in central location - not 5 star level.
Pros:

The property is in a beautiful building and has a lot of art. The hotel is located in the Center of Puebla. The rooms were clean.

Cons:

The rooms had no facilities (no hair dryer, no water kettle / coffee machine, no minibar). A/C was not working well, wherefore it was extremely hot during the night. The bed was extremely small. The pool was dirty. The staff was nice and tried their best they are not five star level (e.g. asked for pool towels which never arrived, asked for hot water and instead got ice water).

2026-05-07 via Nuitee
V
Véronique Et Jean-François solo_traveller fr
10
Pros:

L'hôtel est très bien situé. C'est un hôtel de qualité. Le lit est très bien. Le petit déjeuner est excellent. Le personnel est sympathique.

Cons:

Tout était bien

2026-05-04 via Nuitee
B
Baptiste couple be
10
Une valeur sûre pour un séjour à Puebla.
Pros:

L’hôtel est magnifique et majestueux avec un emplacement parfait. Le personnel est très agréable et disponible.

Cons:

Il manque des espaces de rangements dans la chambre

2026-04-26 via Nuitee
M
Mayela family_with_children mx
9
2026-04-23 via Nuitee
E
Elena solo_traveller es
10
Pros:

La amabilidad del personal, la ubicación, el desayuno, la comodidad del hotel.
Los empleados te ayudan en todo momento y hacen que tu estancia sea muy agradable. Hay un parking de pago justo al lado y los empleados del hotel te aparcan y recogen el auto. Excelente servicio.

Cons:

Nada.

2026-04-22 via Nuitee
J
John couple us
10
Very comfortable stay in this nice town
Pros:

We had a very comfortable and quiet stay here for three nights. The room was simple and clean with a good view over the rooftops to the volcano. The staff were very attentive and friendly. The location is easy walking distance to the sights and restaurants.

2026-04-22 via Nuitee
A
andre solo_traveller th
10
2026-04-21 via Nuitee
E
Eva couple es
10
Precioso y súper bien ubicado
Pros:

Las zonas comunes son espectaculares, parece una galería de arte y el edificio histórico recuperado e impecable. Y lo mejor el personal :)

Cons:

Las habitaciones dan al propio interior del edificio y no tienen mucha privacidad

2026-04-21 via Nuitee
M
Maria Inmaculada couple es
8
2026-04-21 via Nuitee
L
Laurentiu solo_traveller de
10
Pros:

Sehr schönes Hotel direkt im Stadtzentrum

2026-04-13 via Nuitee
J
Judith family_with_children mx
9
2026-04-11 via Nuitee
J
Jeanine extended_group es
10
Fantastisch
Pros:

Locatie, personeel

2026-04-10 via Nuitee
H
Harriet extended_group gb
8
2026-04-08 via Nuitee
P
Poittevin de la Frégonnière couple fr
10
2026-04-08 via Nuitee