Capitalia Plaza Residences Reforma

Hotels
9 (72 reviews)
77 Avenida Paseo de la Reforma , Mexico City , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Room Quality
Cleanliness

Categories

Cleanliness
8.39
Some concerns about the units raised potential issues but overall standard cleanliness.
Service
9.36
Staff provided excellent assistance and resolved issues promptly.
Location
9.4
Many reviewers mentioned the excellent location that is close to attractions.
Room Quality
8.35
Mixed reviews on room issues, including electrical problems and safety concerns.
Amenities
8.88
Some amenities were not clearly communicated, but the overall expectation was met.
Value for Money
9.34
The overall experience suggests good value for the price paid.
Food and Beverage
8.89
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.36
Overall positive, with a few challenges mitigated by service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:34

Property Description

Luxurious Amenities
Capitalia - Apartments - Reforma Centro offers a range of luxurious amenities including a pool with a view, a fitness centre, and an indoor pool. Guests can enjoy city views from the sun terrace and make use of the 24-hour front desk services.

Family-Friendly Features
For guests with children, this aparthotel provides an indoor play area, a children's playground, and a kids' club, ensuring that families have a memorable and enjoyable stay.

Convenient Location
Conveniently situated near popular attractions such as The Angel of Independence and The Museum of Fine Arts, as well as being close to the airport, Capitalia - Apartments - Reforma Centro is the ideal choice for travelers looking to explore Mexico City.

Experience luxury, convenience, and family-friendly accommodations at Capitalia - Apartments - Reforma Centro. Book your stay now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 72 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
J
Joshua • couple • us
10
Great stay! Would definitely book again!
Pros:

Great views, very nice and comfortable space. Great location. The washer and dryer was clutch as well.

Cons:

Just wish I knew about the pool rules before (swim cap required) and the hot tub was working when I was there.

2026-05-14 • via Nuitee
S
SAUL • family_with_children • mx
4
Cons:

NO TIENE AIRE ACONDICIONADO, SIN SERVICIO, NO ES UN HOTEL ES UN DEPARTAMENTO

2026-05-05 • via Nuitee
M
MAI • extended_group • mx
8
2026-05-01 • via Nuitee
E
Eugene • family_with_children • gb
8
Great views and good location
Pros:

Very clean, great staff and from our floor we had great views .

Cons:

Very clean, good views, but apartment could do with some minor updates to be excellent.

2026-04-22 • via Nuitee
A
Aicha • couple • fr
9
It was a good experience, I really feel home and comfortable, like the fact to have access to the gym and the spa that w
Pros:

The reactivity of the team

Cons:

The cleanliness in the bathroom glass and the smell of the bathroom

2026-04-17 • via Nuitee
J
Jingjing • family_with_children • ca
9
2026-01-19 • via Nuitee
L
Luis Gerardo • family_with_children • mx
10
Pros:

Ubicación

Cons:

Todo perfecto

2026-01-01 • via Nuitee
P
Patricia • extended_group • us
10
2025-12-30 • via Nuitee
M
Maribel • family_with_children • mx
10
Muy cómodo
Pros:

Ubicación.

Cons:

No se identifica fácil el lugar.

2025-12-15 • via Nuitee
H
Hwei-wen • family_with_children • us
9
2025-11-27 • via Nuitee
S
Sandra • family_with_children • mx
10
Pros:

La ubicación es excelentee encanto que todo queda super cerca,sin duda alguna volvería a hospedarme ahí en mi próxima visita!!!

2025-11-01 • via Nuitee
J
Jorge • family_with_children • co
10
2025-10-30 • via Nuitee
J
Johanna • family_with_children • de
8
2025-10-26 • via Nuitee
F
Floriane • family_with_children • fr
7
Appartement spacieux et fonctionnel
Pros:

Spacieux
3 sdb ce qui est agréable
Le service de sécurité adorable
Emplacement correct (mais on nous a dit quartier
Bof le soir, mais on est pas trop sorti)

Cons:

Pas de garde bagage (le service de sécurité a tout garder derrière le desk avec lui)
Piscine avec bonnet obligatoire (pas précisé)
Manque de vaisselle malgré un accueil pour 10

2025-10-23 • via Nuitee
R
Rafael • family_with_children • us
7
Unit 804 had some safety issues.
Pros:

Unit 804 had some issues with the floor, the planks were loose and somebody could have fell we had to put chairs to cover the planks so nobody could slip on them. Also the light in one of the restrooms was malfunctioning.We call and someone came and took picture, but did not fix the issues.We had to use the restroom in the dark. Other than that the unit was okay.

Cons:

No follow up to some issues with unit 804 the wood planks that were loose and the light in the restroom that was not working.

2025-10-20 • via Nuitee
R
Rafael • family_with_children • us
7
Unit 1602 had some issues, but the view was great.
Pros:

Unit 1602 had some issues, the refrigerator did not work and some of the the electrical outlets did not work properly.The safe did not work as well, luckily we got two units and was able to use the second unit safe. The door knob to the unit came off, but still able to open the door. Other than those issues the unit was okay.

Cons:

The issues we had with the unit.

2025-10-20 • via Nuitee
T
Tamami • extended_group • fr
9
2025-10-19 • via Nuitee
C
Caputo • family_with_children • us
10
2025-10-12 • via Nuitee
D
du • family_with_children • ni
10
2025-10-07 • via Nuitee
N
Nuñez • family_with_children • us
10
2025-09-30 • via Nuitee