Japoneza Retreat Mérida - Adults Only by Cercana

Hotels
Calle 60 #632 x 79 y 77 , Mérida , MX

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Tranquil environment
Friendly and attentive staff
Cons:
Cleanliness and maintenance issues
Room lighting and furnishings

Categories

Cleanliness
8.96
There were complaints about the cleanliness and maintenance of the room and facilities.
Service
10
Staff were described as attentive and friendly, contributing positively to the experience.
Location
9.46
The location was noted as a bit far from the main area, though good for quiet.
Room Quality
8.96
Rooms were generally disappointing, with issues related to lighting and furnishings.
Amenities
10
The hotel featured beautiful pools and a good selection of spa services.
Value for Money
9.96
Standard quality for this hotel tier.
Food and Beverage
9.46
Food was good but could be improved according to some reviews.
Overall Experience
10
Overall positive experience with highlights from staff service and amenities, despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:59

Property Description

Luxurious Accommodations

Located in the heart of Mérida, Japoneza Retreat Mérida Centro offers elegantly furnished rooms with modern amenities. Guests can enjoy the comfort of air-conditioned rooms, with some units offering stunning pool views. The private bathrooms are stocked with complimentary toiletries for a relaxing stay.

Relaxation and Dining

Unwind by the outdoor swimming pool or sip on refreshing drinks at the bar. Indulge in delicious meals at the on-site restaurant or opt for room service for a private dining experience. The hotel also serves a delectable à la carte or American breakfast to start your day right.

Convenient Location

Explore the nearby attractions such as the Main Square, Merida Bus Station, and Merida Cathedral, all within walking distance. With the airport just 3 km away, Japoneza Retreat Mérida Centro offers convenience for travelers.

Book your stay now at Japoneza Retreat Mérida Centro for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.96
Service: 10
Location: 9.46
Room Quality: 8.96
Amenities: 10
Value for Money: 9.96
Food and Beverage: 9.46
Overall Experience: 10
B
Begoña • couple • mx
9
2026-09-14 • via Nuitee
D
Davide simone • couple • it
10
Dietro al portone si apre un mondo di relax, super consigliato. Non vicinissimo al centro per chi non ha la macchina
2026-08-22 • via Nuitee
V
Viridiana • solo_traveller • mx
10
Perfecto
Pros:

El ambiente es muy relajado

Cons:

Me pareció un poco oscuro, entiendo que las luces son tenues por que así es la temática del hotel en sí, pero creo que por lo menos en el baño debería haber una luz más intensa para poder arreglarse.

2026-07-20 • via Nuitee
C
Cédric • couple • fr
9
Pros:

Las albercas (el clavado increíble) y el diseño general
El personal, muy servicial
La habitación
El desayuno rico
Mobiliario
La tranqullidad

Cons:

- Ambiente un poco apagado/triste: dejar musica tipo onsen, quitar la pintura de la sala principal que rompe toda la identidad del lugar. Agregar actividades para darle vida al lugar (clases de yoga)
- Falta una luz potente en el baño para poder ver bien y al lado de la cama para leer
- Pensé que habia restaurante en el lugar pero cierra en la tarde, entonces no pudimos cenar. Y la zona no es tan bonita, no hay alternativas. No vi tampoco ramens en el menu

2026-05-03 • via Nuitee
L
Luis E • couple • mx
9
2026-04-08 • via Nuitee
C
Cupul Dominguez • couple • mx
10
Pros:

Trato amable, el lugar es muy tranquilo, la habitacion es increíble

Cons:

El menú es muy simple

2026-04-07 • via Nuitee
C
Celina • couple • de
8
Pros:

- Das Frühstück war super lecker und frisch
- Das Personal war sehr freundlich

Cons:

- Die Junior Suite ist viel zu dunkel und laut. Es gibt keine Fenster und das Licht ist nicht wirklich hell. Wenn man in anderen Zimmer das heiße Wasser aufgedreht hat, wurde es bei uns richtig laut. Allgemein war es sehr hellhörig, wir haben den andern Gästen beim Schnarchen zugehört.
- Die Gegend ist etwas heruntergekommen, aber hat uns nicht weiter gestört.

2026-03-25 • via Nuitee
D
Daisy • solo_traveller • us
9
Pros:

The staff was incredible warm and attentive. There was a peaceful and serene atmosphere throughout the space and truly felt like a retreat in the middle of the city. I caught up on some much needed deep rest during my time there and would highly recommend.

2026-03-19 • via Nuitee
C
carlos • couple • es
9
2026-03-17 • via Nuitee
M
michael • solo_traveller • de
6
Einfach
Pros:

Der Service war nicht gut Frühstückt funktioniert hat nicht ansonsten einfach und besonders

Cons:

Schlechter Service

2026-03-15 • via Nuitee
C
Camilo • couple • co
10
2026-03-11 • via Nuitee
A
Anne • solo_traveller • de
6
Teuerer Jugendherbergscharaktet
Pros:

Schwimmbecken

Cons:

Das Zimmer ist total dunkel. Man kann nur mit einer zusätzlichen Lampe lesen. Dur gehend auch nachts hört man die Wasserpumpe an und ausgehen. Frühstück nicht vor 8.30 möglich.

2026-03-10 • via Nuitee
M
Maria Teresa • couple • ch
10
Impresionante
Pros:

Un hotel simplemente espectacular. Desde el primer momento se respira un ambiente exclusivo, íntimo y lleno de estilo. La arquitectura combina piedra natural, madera y detalles artesanales que crean una atmósfera elegante pero cálida.

Las zonas comunes son impresionantes: espacios abiertos con techos altos, ventiladores, iluminación tenue y una decoración cuidadosamente seleccionada. Cada rinc transmite un lujo discreto y muy bien cuidado.

La cocina es excelente, platos bien elaborados, sabores equilibrados y presentación impecable. Se nota la calidad y el cuidado en cada detalle.

El agua de la piscina y del jacuzzi exterior está perfecta, limpia, a temperatura ideal y muy agradable. Un verdadero placer para relajarse.

Las habitaciones son acogedoras, con una iluminación suave que invita al descanso absoluto. Todo transmite tranquilidad, privacidad y confort.

Sin duda, una experiencia de cinco estrellas que repetiría sin pensarlo.

2026-03-03 • via Nuitee
G
Gabriela • couple • mx
10
Everything was good
Pros:

The main highlight was the excellent service from the staff, always attentive to our needs

Cons:

Everything was good

2026-03-03 • via Nuitee
F
Felix • couple • de
6
2026-02-24 • via Nuitee
M
Mizuki • couple • mx
10
Wonderful get away
Pros:

The property is located on a very quiet part of the city of Merida about 1.5 km walk to the downtown center. The room and atmosphere is very calm and relaxing. It makes you lose track of time, just to enjoy yourself.

2026-02-23 • via Nuitee
M
Maria Dolores • couple • us
10
This hotel in Merida will make you want to return pronto!
Pros:

The best and only place to stay in Merida! The staff is outstanding and we felt like extended family that had arrived to visit their cousins. The common areas are spectacular and filled with pools and trees. The beds are very comfortable and the showers work perfectly with an outdoors setting under the trees or the stars! The breakfasts were first rate and extremely fresh and abundant. We loved this hotel in Merida!

Cons:

I honestly can’t think of a thing!

2026-01-25 • via Nuitee
M
Maria • couple • mx
9
2026-01-19 • via Nuitee
M
Malini • couple • gb
10
Tranquil and lush green property with the loveliest staff
Pros:

The property is so tranquil and feels like a haven from the city’s busyness. The onsen/warm pool is absolutely lovely. They also have the cutest cat family there with adorable little kittens.

In regard to staff, everyone we encountered were so attentive and ensured our stay was nothing short of perfect. But the highlight for us was this man who was the evening/night receptionist - he was so wonderful and friendly! He definitely made our day and night every time we saw him; an absolute gem!

Cons:

Everything was perfect!

2025-12-31 • via Nuitee
• couple • mx
9
2025-12-08 • via Nuitee