Hotel Expo Plaza Business and Family Guadalajara

Hotels
7.4 (1013 reviews)
Avenida López Mateos Sur 2400 , Guadalajara , mx

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Cons:
Cleanliness issues
Inconsistent food quality

Categories

Cleanliness
6.61
Multiple mentions of dirty towels, old bathrooms, and issues with room cleanliness.
Service
8.08
Good service reported, though some negative experiences noted with staff interactions.
Location
8.12
Several positive comments regarding the location being convenient and near good food options.
Room Quality
6.57
Comments on old and uncomfortable beds, as well as the need for maintenance.
Amenities
7.1
Some amenities are mentioned, but complaints about the swimming pool and limited TV channels affect the score.
Value for Money
8.56
Overall perceived as a good price for the service and amenities provided.
Food and Beverage
6.61
Mixed reviews on breakfast quality and availability.
Overall Experience
7.58
Customers found it acceptable overall but highlighted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Convenient Location
Located in Guadalajara, Hotel Expo Plaza Business and Family Guadalajara offers easy access to popular attractions like Expiatorio Temple and Guadalajara Cathedral.

Modern Amenities
Enjoy a comfortable stay with amenities such as an outdoor swimming pool, fitness centre, and free WiFi. The pet-friendly hotel ensures all guests have a pleasant visit.

Friendly Service
The 24-hour front desk staff, fluent in English and Spanish, are dedicated to providing exceptional service throughout your stay.

Experience the best of Guadalajara at Hotel Expo Plaza Business and Family Guadalajara.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 1013 reviews
Cleanliness: 6.61
Service: 8.08
Location: 8.12
Room Quality: 6.57
Amenities: 7.1
Value for Money: 8.56
Food and Beverage: 6.61
Overall Experience: 7.58
M
Mariana • family_with_children • mx
1
Sábanas sucias, agua fría, baños sin luz, no respetaron nuestra reservación y las habitaciones son sucias y viejas
Pros:

Ubicación

Cons:

Todo lo demás

2026-06-06 • via Nuitee
M
Mariana • couple • mx
1
Afortunadamente encontramos otro alojamiento y no tuvimos que pasar la noche ahí
Pros:

No se queden aquí

Cons:

Las fotos nada que ver con el lugar

2026-06-06 • via Nuitee
B
Bravo • couple • mx
10
Pros:

Muy buena su alberca y su habitación cerca de la alberca

Cons:

Su señal de internet no agarra bien adentro de la habitación

2026-06-05 • via Nuitee
M
MENDIOLA • solo_traveller • mx
2
2026-06-05 • via Nuitee
K
Karla • solo_traveller • mx
10
Cons:

EL AIRE ACONDICIONADO NO ERA MUY BUENO

2026-06-05 • via Nuitee
N
Nuvia • family_with_children • us
10
2026-06-04 • via Nuitee
N
Nuvia • family_with_children • us
10
2026-06-04 • via Nuitee
N
Neftali • family_with_children • mx
4
Pros:

El desayuno super mal, los hot cakes de muy mala calidad, los huevos malos, no recomendable.

Cons:

desayuno nada

2026-06-02 • via Nuitee
I
Ingrid • family_with_children • mx
10
2026-06-01 • via Nuitee
L
Laura • solo_traveller • mx
7
Atencion muy buena, falto aire acondicionado.
Pros:

El personal muy atento, la ubicación, que tenga estacionamiento, limpieza de las habitaciones. Tuve inconveneinte con mi reserva de Booking, y me resolvieron de inmediato.

Cons:

Reserve por Booking , fallo el sistema. Me toco habitación sin aire acondicionado, pero me dieron ventilador y eso ayudo. Las toallas estan percudidas, aunque limpias. Es un buen hotel, deberian remodelar y estaria mas competitivo.

2026-06-01 • via Nuitee
O
Ortega Murguia • solo_traveller • mx
10
Fallaron
Pros:

Nada

Cons:

No respetaron la reserva me mandaron más lejos a otro hotel muy feo

2026-06-01 • via Nuitee
G
Georgina • solo_traveller • mx
6
Pros:

La ubicación

Cons:

Instalaciones viejas, no hay teléfono en la habitación, solo se ve un canal de telenovelas en la tv, no hay ganchos para colgar ropa, no hay plancha y la que te prestan en recepción no sirve.

2026-05-31 • via Nuitee
S
Sr. Montero M. • solo_traveller • mx
10
Pros:

La cama y almohadas excelentes

Cons:

Sin servicio de restaurante

2026-05-29 • via Nuitee
J
JUAN • couple • mx
10
Todo perfecto con el alojamiento
2026-05-27 • via Nuitee
J
JOSE ANTONIO • extended_group • mx
9
buena opción
Pros:

La ubicación

Cons:

todo bien

2026-05-27 • via Nuitee
S
Sanchez Viveros • family_with_children • mx
7
Pros:

Regular por falta de platillos que solo sea desayuno

2026-05-24 • via Nuitee
H
Hernández • solo_traveller • mx
8
2026-05-21 • via Nuitee
A
Adriana • solo_traveller • mx
7
Satusfactirio
Pros:

La ubicación esta genial

Cons:

El internet no llega a los cuartos y las toallas estan percudidas

2026-05-20 • via Nuitee
M
Maria • solo_traveller • us
9
Good location to stay near stores
Pros:

Availability, staff was attentive and explained what staying included, AC cool the room fast, staff recommended great location to have lunch, dinner 🍽

Cons:

The shower area featured a single door, which resulted in water dispersion across the floor. The television offered only one operational channel. Additionally, the room included an adjoining door to the pool area, which presents both advantages and disadvantages depending on individual preferences. While I found this acceptable as the door was secured, I would have felt more secure with an internal locking mechanism.

2026-05-20 • via Nuitee
R
Rodríguez • solo_traveller • mx
10
2026-05-18 • via Nuitee