Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Location
Clean and spacious rooms
Delicious food
Cons:
Issues with cleanliness
Noise at night

Categories

Cleanliness
8.45
Some comments on damp smell and drainage issue.
Service
9.95
Excellent service from the staff and personal interactions.
Location
9.45
Location is praised, though some parking issues are mentioned.
Room Quality
8.95
Rooms are clean and spacious.
Amenities
8.45
Standard hotel amenities with some mentioned noise.
Value for Money
9.45
Overall good value considering the service quality.
Food and Beverage
9.45
Food quality is very good, especially breakfasts.
Overall Experience
9.45
Guests had a memorable stay with mostly positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:26

Property Description

Luxurious Accommodation in the Heart of San Miguel de Allende

Nestled in San Miguel de Allende, Agua Santa Hotel Boutique offers a sophisticated stay with a shared lounge, free parking, a charming terrace, and a delightful restaurant.

Elegant Rooms with Modern Amenities

Indulge in rooms equipped with a desk, flat-screen TV, plush bedding, and a private bathroom. Some rooms feature a balcony with city views, adding a touch of luxury to your stay.

Convenient Location near Major Attractions

Explore nearby landmarks such as Public Library, Benito Juarez Park, and La Casona, all just a stone's throw away from the hotel.

Experience the beauty of San Miguel de Allende at Agua Santa Hotel Boutique. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 111 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 9.45
Overall Experience: 9.45
J
Joy-Chen couple us
8
Good property and great location
Pros:

Location, spacious room, beautiful breakfast area, helpful staff

Cons:

It wasn’t clean well, we discovered someone’s underwear in our shower, and it was unpleasant surprise. Made us question how well it was all cleaned.

2026-06-05 via Nuitee
K
Karin solo_traveller be
9
2026-06-05 via Nuitee
P
Paul family_with_children mx
8
Pros:

El desayuno muy bien, bueno y completo

2026-06-02 via Nuitee
G
Galan couple mx
9
Muy Buena
Pros:

Muy Buena ubicación para llegar a los lugares populares para visitar en el centro histórico.

Cons:

Que no tiene estacionamiento ahi mismo.

2026-05-18 via Nuitee
T
Tesla extended_group us
10
Loved it would visit again and highly recommend it
Pros:

Great place. Delicious breakfast with fresh ingredients. Loved it!

Cons:

Nothing liked it all. During our stay it started raining and the staff was quick to assist with umbrella

2026-05-15 via Nuitee
S
SALVADOR couple mx
10
Cómodo y buena atención.
Pros:

La excelente atención de Pau, desde que reserve su puso en contacto conmigo por WhatApp.
Desayuno muy completo y rico, muy buena atención de los que sirven los alimentos.
La ubicación para mi estuvo muy bien, a 15 minutos caminando al centro.

Cons:

No es importante, ni es mala nota al Hotel, solo es una sugerencia, nivelar el piso de la regadera, ya que el agua no se iba hacía la coladera.

2026-05-10 via Nuitee
H
Hooman extended_group ca
7
Overall it was ok
Pros:

Quiet and decent

Cons:

Good breakfast and good size rooms

2026-05-05 via Nuitee
P
Perez Andrade family_with_children mx
8
Confortable
Pros:

La ubicación

Cons:

El desayuno

2026-04-14 via Nuitee
N
Nathan solo_traveller gb
10
Fabulous staff - excellent breakfast and spacious room
Pros:

The staff were fantastic and the room was large

Cons:

The building works next door / Waldorf Astoria is being built ….but the noise did not disturb me

2026-04-14 via Nuitee
R
Ruben solo_traveller mx
10
Pros:

Limipieza, comodidad y servicio

2026-04-09 via Nuitee
A
Alnasir couple ca
8
A wonderful stay at the hotel.
2026-03-31 via Nuitee
L
Lorne solo_traveller ca
9
2026-03-30 via Nuitee
N
Nancy couple us
10
We loved our stay at this hotel, and the location was great!
Pros:

Staff was great! Our room was very comfortable with easy access to outdoor space and very well located. I will say that one should be aware that there is major construction going on next door…so ask for a room away from daily noise. The breakfast was perfect…outside dining with a nice selection and very accommodating service! Lovely rooftop terrace.

Cons:

A Waldorf Astoria is being built next door, so the noise during the day might prove problematic if in a room facing construction.

2026-03-28 via Nuitee
S
Steven couple us
10
Pros:

Staff was great and attentive.

Cons:

The construction next door made the hotel itself pretty dusty. Obviously it wasn’t their fault as it was the Waldorf hotel that could have been considerate with their construction hours being at all times in the night.

2026-03-14 via Nuitee
A
Andrés extended_group cl
10
2026-03-08 via Nuitee
M
Miguel Angel solo_traveller mx
9
2026-02-25 via Nuitee
R
Richard couple us
10
5-star property with Amazing staff that made our stay one to remember and very special.
Pros:

Everything- very nice, clean, and comfortable accommodations. Our interaction with staff members: Paulina at reception is vey complete with all our requests and responded to all my texts. I had special requests for my stay and she was very responsible to make sure they were done to my expectations. We had breakfast included on rooftop terrace in our stay and it was awesome. Sylvia & Felipe are an amazing couple who are in charge of daily breakfast & Sunday brunch buffet. Sylvia, the master chef has superior culinary talent and both were always checking on us to make certain that we were doing great. The food was delicious with great presentation and their service and kindness was beyond awesome. We looked forward to breakfast to begin our day with Positive energy and delicious food from Sylvia and Felipe. If you plan a stay, make sure you include the Sunday brunch buffet. Awesome place to stay with Great Staff! Thank You!

Cons:

The only thing that was not good was the construction noise next door that was happening during our stay. A Big Construction Project (Waldorf-Astoria Condos) next door that will be going on for some months. I understand building construction is necessary and will be noisy, but this was the one thing did not like during our stay. We spent most of our time during day away from hotel exploring SMA and Guanajuato. We would return to Agua Santa Boutique Hotel again without concern.

2026-01-24 via Nuitee
K
Karin couple us
9
An unassuming gem with lovely accommodations, great food and a good location near but not in Centro.
Pros:

Small, well-located hotel with very friendly, helpful staff and beautiful decor. Room was spacious and comfortable. Breakfast was spectacular, truly some of the best meals of our entire visit to San Miguel and Queretaro. And the Sunday brunch was worth a visit for that alone. Sylvia and her husband, the chefs, are wonderful folks! The weather was hotter than expected so we were grateful for the mini-split A/C in the room. We would definitely stay there again.

Cons:

Because there is a large development under construction next door (at the time of our visit and for the foreseeable future), it is noisy and dusty but management offered us a discount to compensate for it. Also, there is no sign for the hotel on the street or on the building. You just have to trust that the address is correct.

2026-01-19 via Nuitee
V
Vika couple fr
7
The photos are wonderful, the staff is super wonderful, but in reality, this hotel certainly doesn't reach even 3 st
Pros:

The style and decor of the room. The location is a bit remote, but it's quiet (or so I thought at first). The rooftop is also nice, but nothing worked on the days I stayed. The hotel design is nice, although various appliances need updating.

Cons:

At night, after 1 am (!), when I was sleeping and just wanting to rest, someone was knocking loudly, either on the first floor or nearby. It was incredibly loud and lasted for about half an hour. It was impossible to sleep. I would also recommend changing the shower drain in the bathtub. I couldn't take a proper bath (which was the main reason I took this room); the water kept leaking.
For a hotel of this level, they could hire security to keep nighttime visitors away and check the shower and bathtub.

2026-01-11 via Nuitee
A
Astorga couple mx
10
No tiene estacionamiento cerca
Pros:

La habitación era muy bonita ,limpia, su salita era un lugar acogedor, la decoración del lugar elegante y confortable.

Cons:

Que no tiene estacionamiento cerca y q no tuvieron el cuidado de avisarnos q no podiamos estacionarnos afuera del hotel sobre la banqueta porq los de tránsito estan todo el tiempo quitando placas, venimos de fuera entonces las señalizaciones estan sobre la misma banqueta en cdmx y en san miguel no, nuestra llegada y recibimiento en san miguel fue con una multa , no llevábamos ni 10 mins estacionados 😞

2026-01-10 via Nuitee