Numa Hotel Boutique

Hotels
•
Independent
8.4 (4 reviews)
70 Norte Número 5, Playa del Carmen, QROO, 77728 , Playa del Carmen , MX
52-5574999316

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Pets allowed

Facilities

Full-service spa
24-hour front desk
Wheelchair accessible
Breakfast available (surcharge)
Full-service spa
Free self parking
Handrails in hallways
Well-lit path to entrance

Review Highlights

Pros:
Friendly and helpful staff/manager (Octavio)
Quiet, peaceful atmosphere
Great location close to beach and Centro but quieter
Colorful, charming boutique rooms
Clean rooms and comfortable beds
Good value/affordable, upgrades available
Cons:
At least one serious booking/communication failure (reservation not honored, no answer)
Some rooms lack windows and can feel dark or damp
Shower issues: pressure, drainage and fixed shower head
Noise from nearby pump/machine in some rooms
Inconsistent wifi
Mosquitoes and occasional distance from certain amenities

Categories

Cleanliness
8
Generally reported as clean by multiple guests, though a minority mentioned a damp smell in one room and some humidity-related issues.
Service
9
Staff and manager (Octavio) are repeatedly praised as friendly and helpful; however one guest experienced a serious booking/communication failure (reservation not honored, phone not answered).
Location
8.8
Frequently described as ideally located—close to the beach and Centro yet in a quieter area; a few guests noted it can feel a bit far from some points of interest.
Room Quality
7.2
Rooms are colorful, spacious and full of character for many guests, but several reported problems: some rooms lack windows and feel dark, damp odors, noisy pumps/machines, and shower drainage/pressure issues.
Amenities
8
Amenities like air conditioning, hot water, small kitchens and terraces are appreciated, though there are complaints about inconsistent wifi, fixed/overpressured shower heads and mosquitoes.
Value for Money
9.2
Multiple guests explicitly call the hotel affordable with excellent quality-for-price; upgrades are available at low cost and perceived as good value.
Food and Beverage
8.4
Standard quality for this hotel tier
Overall Experience
8.6
Overall positive stays highlighted by friendly staff, cleanliness and location, though a few guests had significant issues (booking failure, damp rooms, noise) that reduced their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 16:11

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, then savor delicious meals at the restaurant or cafe, and unwind with a drink at the bar/lounge.

Convenient Amenities
Enjoy daily continental breakfasts, stay connected with complimentary Wi-Fi, and take advantage of free self parking onsite.

Prime Location
Located near top attractions like Mamitas Beach and Quinta Avenida, Numa Hotel Boutique in Playa del Carmen offers easy access to the best of the area.

To experience ultimate comfort and luxury in Playa del Carmen, book your stay at Numa Hotel Boutique today!

Important information:

Take time to pamper yourself with a visit to the full-service spa.

Check-in and check-out hours:

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 4 reviews
Cleanliness: 8
Service: 9
Location: 8.8
Room Quality: 7.2
Amenities: 8
Value for Money: 9.2
Food and Beverage: 8.4
Overall Experience: 8.6
C
Cruz • solo_traveller • mx
10
Pros:

Todo super tranquilo, buena vibra y muy pacifico.

Cons:

Todo bien

2026-05-07 • via Nuitee
C
Cruz • solo_traveller • mx
10
2026-05-07 • via Nuitee
R
rose prince • couple • us
1
Pros:

I didn't stay

Cons:

I made a reservation on booking.com but when I arrived they said they didn't have any rooms. When I tried to call in advance to confirm my reservation they didn't pick up your phone.

2026-04-21 • via Nuitee
L
Lee • solo_traveller • us
10
Colorful, cute boutique hotel - at the perfect location in Playa!!!
Pros:

Every time I come to Playa, I stay here. The boutique rooms are cute, colorful and have a ton of personality. The staff keeps the rooms very clean, and the location is perfect. The location is close to the beach, close to Centro, but in a more quiet area. I will be back very soon I’m sure!

2026-04-20 • via Nuitee
J
Jens • solo_traveller • de
7
2026-03-25 • via Nuitee
E
Evane • couple • fr
4
Déçu...
Pros:

Lits confortables.
Proprios agréables.

Cons:

Ce n'est pas la chambre à laquelle on s'attendait ... il n'y a pas de fenêtre, c'est le noir complet - fait il jour ou est ce la pleine nuit dehors ? Ça rend clostro.
La chambre sent l'humidité. La douche n'a pas beaucoup de pression et l'eau s'evacue mal. La lampe de chevet ne se branche pas, il n'y a de toute façon pas d'ampoule dedans.
Et je ne parle pas de l'isolation : on entend les gens tôt le demain sans compter le bruit en continu d'une machine qui démarre et s'arrête toutes les 2-3 sec.
Le wifi ne fonctionnait pas très bien...
Dommage.

2026-03-23 • via Nuitee
W
William • solo_traveller • ca
9
Lovely staff, good location, big room, affordable. Really enjoyed my stay.
Pros:

Spacious, hot water shower, clean, air condtioning.

2026-03-09 • via Nuitee
S
Sergio • couple • es
10
Increíble lugar
Pros:

Nos encantó el lugar, muy acogedor y mejor de lo que esperabamos. Habiamos reservado para 8 días, y directamente con el gerente Octavio reservamos 1 noche más. Desde el primer momento Octavio se portó estupendamente con nosotros, nos aconsejó donde comprar, donde ir..
En primer lugar habías reservado una habitación simple, y antes de llegar hablamos con el gerente y por menos de 4€ mas al dia, nos dieron una habitación superior. La habitación muy estaba bien, con una pequeña cocina (aunque nunca la utilizamos), y una terraza que agradecimos mucho tenerla. Había unas luces muy chulas de color lila, que daban un ambiente espectacular.

Cons:

La única pega es que la alcachofa de la ducha no se puede mover, sale con un muchísima presión, incluso demasiada, y cuesta un poco regular la temperatura.
Y los mosquitos, que hay muchos 😅 por lo demás todo genial, sin duda repetiría de nuevo. Calidad-precio es perfecto

2026-01-23 • via Nuitee
S
Stephen • solo_traveller • ca
8
Pros:

Staff location the rooms were good

Cons:

.first room had a water pump beside it so noise every time a tap turned on or toilet flushed.

2026-01-23 • via Nuitee
K
Kim • couple • be
8
2026-01-16 • via Nuitee
C
charlene • family_with_children • fr
9
Pros:

Logement super. À 10mn du centre donc bien au calme. La chambre est tout en couleur c’est chaleureux. Le personnel très sympathique !
Je recommande

2026-01-06 • via Nuitee
P
Pedro Guillermo • solo_traveller • mx
9
Distante
Pros:

Lo tranquilo

Cons:

Lo lejos que esta de todo

2026-01-03 • via Nuitee
M
Marco • couple • it
10
Tutto è andato perfettamente, staff accogliente e flessibile
Pros:

Buona posizione e staff gentilissimo che mi ha aiutato per ogni mia esigenza.

2026-01-01 • via Nuitee
F
Florian • solo_traveller • fr
4
2025-12-30 • via Nuitee
F
Florian • couple • fr
5
2025-12-25 • via Nuitee
R
Rasmus Folino • solo_traveller • dk
9
Pros:

Great value for money

2025-11-28 • via Nuitee
R
Raul • couple • mx
9
Pros:

Toda la habitación....esta muy bien decorada...la cama comoda...

Cons:

Las sabanas blancas

2025-10-29 • via Nuitee
D
Diaz Perez • solo_traveller • mx
10
2025-10-06 • via Nuitee
A
Axelle • solo_traveller • fr
9
Très bon séjour dans cet hôtel je recommande
Pros:

Hôtel très propre et calme, personnel très gentil

Cons:

La déco ? 🤣

2025-08-04 • via Nuitee
C
Chloe • with friends • us
7
Great value for the location, barebones but spend your time at the beach
Pros:

Extremely affordable, great location, spacious room, good A/C, rooftop, provided drinking water

Cons:

Bathroom smells like sewage, water pressure was bad, a little dirty, can hear everything happening outside

2025-02-13 • via Nuitee