Hotel Villa 12 Orquídeas

Hotels
7.4 (31 reviews)
Orquideas No.5 Colonia Centro. , San Juan del Río , MX

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Private parking

Review Highlights

Pros:
Good location
Clean bedding and towels
Cons:
No cable TV
Loud noise from neighbors
Hot water issues

Categories

Cleanliness
5.38
Bathroom had leaks and there was mold present.
Service
8.35
Standard service quality for this hotel tier.
Location
8.39
Good location, relatively close to the city center.
Room Quality
6.34
Issues with noise and lack of essential amenities like TV and hot water.
Amenities
6.37
Limited amenities, no cable TV and issues with water in the bathroom.
Value for Money
8.83
Decent value for the price considering location.
Food and Beverage
7.78
Standard quality for this hotel tier.
Overall Experience
7.75
The stay was not enjoyable due to noise and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 08:18

Property Description

Convenient Location
Located in San Juan del Río, Hotel Villa 12 Orquídeas offers easy access to nearby attractions like Queretaro Congress Centre and Polytecnic University of Querétaro.

Comfortable Accommodation
Guest rooms feature modern amenities such as flat-screen TVs and private bathrooms with complimentary toiletries, ensuring a comfortable stay for all visitors.

Exceptional Service
The multilingual staff at the reception are available around the clock to provide assistance, making sure guests have a pleasant and convenient experience during their stay.

To make a booking and experience these delightful offerings firsthand, reserve your stay at Hotel Villa 12 Orquídeas now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.4
Based on 31 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 6.34
Amenities: 6.37
Value for Money: 8.83
Food and Beverage: 7.78
Overall Experience: 7.75
M
Mansour • solo_traveller • us
1
Cons:

You can hear everything going on at the lobby from your room. Bed wasn’t clean at all, light comes in the room a lot. One of the worst hotels I’ve stayed at.

2026-10-12 • via Nuitee
L
Leticia • couple • mx
9
Bien
Pros:

El internet se iba a cada rato e interrumpió mi clase

Cons:

Internet mal

2026-09-18 • via Nuitee
V
Vences • solo_traveller • mx
10
Pros:

Un hotel básico muy bien ubicado para el evento al que asistimos, gracias

Cons:

Todo bien

2026-09-14 • via Nuitee
M
Milan • solo_traveller • fr
1
Whatever you do, DO NOT go to this "hotel"
Pros:

Nothing

Cons:

Do not listen to the good reviews, they're either fake accounts or friends from the place. And if you think you're gonna have a restful night in this place, I'm telling you you're gonna regret it. I've been to bad hotels before but this one is by far the worst I've ever been to in my life. The walls were so thin, I don't know if we can even call them "walls". More like paper. You're gonna hear every single sound, even from far away, like it's right next to your ear. Cracking in the ceiling, the people in the rooms next to you. You're gonna have an immersive sound experience. I really don't kniw what these walls are made of, but when I say you can hear EVERY SINGLE SOUND like it's being amplified, trust me I am not exaggerating. But I think the worst part was the staff and other people (I don't know who exactly) talking very loudly downstairs until very late at night, and starting very early in the morning. And because of the resonance it's impossible to sleep. There seemed to be no one from the staff to tell them to be more quiet at night (or maybe it was actually the staff talking) because otherwise they would have said something. The room was depressing, a very unpleasant smell and overall pretty dirty. There's no window bedsides the one that is right next to the corridor. So everyone is gonna see you unless you pull the curtains.
Trust me I have no interest in talking badly about a place that is cheaper than other hotels, but this is a really really bad place and I'm telling you should NOT go there. Don't listen to the good reviews I swear that they're fake.

2026-09-04 • via Nuitee
J
July • solo_traveller • mx
1
Pros:

Nada

Cons:

Las habitaciones, en la aplicación aseguran que tienen vigilancia y estacionamiento privado pero el estacionamiento está al aire libre y abierto, las habitaciones huelen a raid todo el tiempo están duros los colchones, por eso pedimos la devolución y solo quisieron hacerlo de una noche en general no cumple con lo que dice en la aplicación yo le quitaría todas las estrellas

2026-08-21 • via Nuitee
A
Ana Lilia • couple • mx
1
Pros:

😤

Cons:

Reserve habitación dos dias y hable para confirmar , hara ahí todo bien pero el dia de mi reservación resulta que no estaba mi reservación, me dejaron sin hotel a la mera hora, pesimo servicio.

2026-08-10 • via Nuitee
C
Chalochapin • solo_traveller • mx
10
2026-07-14 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
2026-06-29 • via Nuitee
G
García • solo_traveller • mx
3
Pros:

El personal es amable

Cons:

Muy sucio el baño

2026-06-26 • via Nuitee
F
Fernando • solo_traveller • mx
10
Pros:

Todo

Cons:

...

2026-06-25 • via Nuitee
G
Gerardo Zaez • solo_traveller • mx
9
Pros:

Todo

Cons:

Todo bien

2026-06-20 • via Nuitee
J
Jaime • solo_traveller • mx
8
2026-06-15 • via Nuitee
E
Erick • solo_traveller • mx
10
Pros:

Buenas instrucciones

2026-05-28 • via Nuitee
I
Ivonee • solo_traveller • mx
10
2026-05-05 • via Nuitee
J
Juan Lopez • solo_traveller • mx
10
2026-04-27 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-04-09 • via Nuitee
I
Ivan • solo_traveller • mx
5
Cons:

La limpieza dejo mucho que desear esta ocasión que fui. También, las almohadas en muy mal estado.

2026-03-17 • via Nuitee
K
Kiel Javier • solo_traveller • mx
7
2026-03-03 • via Nuitee
• family_with_children • mx
3
No volvería, no fue agradable la estancia
Pros:

la ubicacion relativamente cercano al centro de la ciudad caminando

Cons:

no tiene tv por cable, en la primera noche mal... se encontraban hospedados personas que tenían fiesta en su habitación, con música ruidosa entre otros, no había agua caliente en la habitación, al siguiente día me asignaron otra, pero casi igual de ruidosa por la noche, al baño se le quedaba estancada el agua en el área de la regadera... :(

2025-10-02 • via Nuitee
L
lissette viridiana • solo_traveller • mx
10
2025-09-29 • via Nuitee