Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful decoration and design
Private pools and spacious terraces
Friendly, helpful and welcoming staff
Tranquil, well-maintained tropical gardens
Comfortable rooms with nice touches (outdoor bathroom, mosquito net)
Cons:
Pest issue: lizards entering rooms (door gap)
Breakfast, laundry and massage services considered expensive
Location is far from town/center; requires car or taxi
Arrival signage/confusing directions
Occasional road noise or loud neighbours; one reported refund/management dispute

Categories

Cleanliness
8.6
Generally clean and well maintained according to multiple guests, but a notable pest issue (lézards entering rooms through door gaps) lowered the score and caused significant discomfort for at least one party.
Service
9.9
Staff repeatedly described as friendly, warm and helpful; excellent personal service and attentive hospitality. A single serious management policy issue (refusal to refund for an early departure) was reported but overall service impressions are very strong.
Location
8.6
Beautiful, tranquil setting but repeatedly noted as being a fair distance from the town/center (requires car or taxi). Some rooms near the road experience occasional truck noise; signage on arrival can be confusing.
Room Quality
9.9
Rooms and villas praised as magnificent, private and comfortable (private pools, outdoor bathrooms, tasteful décor and tropical gardens). A few practical issues (insufficient kitchen utensils, door gap) were reported but rooms are otherwise excellent.
Amenities
9.9
Strong amenities: good-sized pools (including private pools), terraces, gardens and relaxing facilities. Minor concerns about animal enclosures (turtles in a small fountain) and pricing for some services, but overall amenities are a major plus.
Value for Money
7.8
Consistent complaints about high costs for breakfast, laundry and massages relative to expectations; pricing seen as excessive by several guests, which lowers perceived value.
Food and Beverage
9.9
Food and breakfast received high praise (specific dishes like the salmon recommended), though several guests found prices steep. Quality is regarded as very good.
Overall Experience
9.8
Majority of stays described as excellent, private and relaxing with friendly staff and beautiful design. A few serious negatives (pest intrusion, refund refusal, occasional noise) slightly reduce an otherwise outstanding overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:30

Property Description

Luxurious Accommodation in Tulum
Villa Sanah in Tulum offers a serene escape just minutes away from the Tulum Archeological Site. Indulge in our 4-star hotel with a garden, free private parking, and a delightful terrace.

Exquisite Dining Experience
Savor delicious meals at our on-site restaurant or enjoy the convenience of room service. Certain rooms feature a kitchen equipped with modern amenities like a fridge, microwave, and minibar for your comfort.

Convenient Location
Explore nearby attractions such as Tulum Ruins and Parque Nacional Tulum, all within a short distance from the hotel. With the Cozumel International Airport just 81 km away, Villa Sanah is the perfect choice for your next getaway.

Book now to experience luxury and comfort at Villa Sanah in Tulum.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 87 reviews
Cleanliness: 8.6
Service: 9.9
Location: 8.6
Room Quality: 9.9
Amenities: 9.9
Value for Money: 7.8
Food and Beverage: 9.9
Overall Experience: 9.8
K
Kytiana • couple • us
6
2026-09-01 • via Nuitee
C
Colburn • solo_traveller • us
10
2026-07-25 • via Nuitee
L
Léa • extended_group • fr
9
Pros:

La décoration, le lieu était incroyable

Cons:

Pas assez d’ustensiles de cuisine pour nous

2026-06-24 • via Nuitee
M
Mohammed • couple • be
1
Nous avons séjourné dans cette villa à Tulum, mais malheureusement notre expérience a été très décevante. Nous avons con
Cons:

Nous avons séjourné dans cette villa à Tulum, mais malheureusement notre expérience a été très décevante. Nous avons constaté que des lézards pouvaient accéder directement à notre chambre. Ils entraient la nuit à cause d’un espace important entre la porte et le mur, ce qui nous a mis très mal à l’aise.

De plus, les prix des petits-déjeuners ainsi que du service de lavage des vêtements sont extrêmement élevés par rapport aux prestations proposées.

Après avoir remarqué que des lézards pouvaient entrer dans la chambre, nous avons décidé de quitter l’établissement avant la fin de notre séjour. Malgré cela, la direction a refusé de nous rembourser les nuits restantes que nous n’avons pas utilisées.

C’est regrettable, car avec une meilleure prise en charge du problème et un geste commercial, notre expérience aurait pu être différente. Je ne recommande pas cet établissement.

2026-06-19 • via Nuitee
R
Rabanal • solo_traveller • mx
10
Pros:

La terraza y alberca de buen tamaño

2026-06-10 • via Nuitee
D
Denis • couple • de
8
Pros:

Immer wieder gerne!

2026-06-06 • via Nuitee
R
Roxane • couple • fr
10
Pros:

La villa est magnifique, la piscine privée est très agréable.
Il faut impérativement une voiture ou un taxi pour se déplacer car loin à pied du centre ville (nous avions une voiture donc pas de problème).
Nous regrettons de ne pas être restés plus longtemps.

Cons:

Il faudrait mettre une pancarte ou un panneau pour indiquer que l’on est au bon endroit, car les GPS amènent jusque devant mais en face il y a aussi un hôtel et on ne sait pas vraiment si on est au bon endroit.
Le petit déjeuner / restaurant est hors de prix c’est dommage de ne pas proposer des options à des tarifs raisonnables. Pareil pour les massages c’est de la folie.

2026-05-26 • via Nuitee
E
Emilie Thaning • couple • dk
9
Pros:

Rigtig hyggelig villa. Der var rent og pænt og personalet var hjælpsomme selvom de ikke kunne så godt engelsk.

Cons:

Det eneste man skal vide er at det ligger langt fra centrum.

2026-05-24 • via Nuitee
B
Ben • couple • fr
9
Idyllique
Pros:

La piscine et le complexe

Cons:

Le prix du Petit déjeuner assez excessif

2026-05-23 • via Nuitee
B
Ben • couple • fr
10
Un lieu idéal et zen
Pros:

Le complexe tranquille avec la piscine individuelle

Cons:

Les premières chambres sont près de la route par moment on entend les camions

2026-05-18 • via Nuitee
T
Tyler • couple • au
7
Lovely hotel
Pros:

Great room, pool and outside bathroom was a lovely experience. The bamboos and tropical gardens and atmosphere. Staff were extremely friendly. Also net around the bed was a nice touch

Cons:

The turtles in the fountain seemed a bit cramped not too much space for them to move around and explore, no stimulation or greenery in there, there was a larger pond near the sauna the hotel should reconsider moving them to.

2026-04-30 • via Nuitee
Z
Zuliani • couple • ch
8
Pros:

Sehr nettes Personal

2026-04-06 • via Nuitee
R
Rachel • couple • gb
8
Wonderful private stay with excellent staff and breakfast, highly recommend the salmon!
Pros:

Very private personal space

Cons:

One night had very loud neighbors at another location

2026-03-25 • via Nuitee
H
Halid • couple • at
9
2026-03-25 • via Nuitee
R
Romain • couple • ch
10
2026-03-16 • via Nuitee
F
François • couple • fr
9
Établissement très beau et cosy. À recommander
Pros:

Nous avons aimé le style, l’accueil chaleureux. Très bon sejour.

2026-03-11 • via Nuitee
A
Alvaro • couple • mx
10
La estancia ha sido excelente y el hotel está muy bien cuidado
Pros:

Todo, el diseño, la comodidad, el concepto, ha sido perfecto.

2026-03-06 • via Nuitee
S
Stanja • couple • nl
8
Erg mooi
Pros:

Super mooi en pure luxe

Cons:

Locatie is wel echt stukje van het centrum af

2026-02-23 • via Nuitee
J
Javier • couple • es
8
2026-02-09 • via Nuitee
A
Anouschka • couple • be
10
Cutest private cocoon ever!
Pros:

Hidden gem just outside the city center of Tulum, easily accessible by car. Remarkably quiet for a roadside property. It felt like a little honeymoon. Very cute! Comfortable bed and great shower. Friendly staff as well.

Cons:

We only stayed for two nights :(

2026-01-22 • via Nuitee