Facilities

Full-service spa
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean room
Great amenities
Good food
Unique location
Cons:
Slow service
Noisy rooms

Categories

Cleanliness
9.53
The rooms are very clean and well maintained.
Service
8.5
Service was slow at times, with complaints about mix-ups in orders and reception.
Location
9.54
The hotel is in a unique location with great restaurants nearby.
Room Quality
8.49
Rooms are comfortable but can be noisy due to outside sounds.
Amenities
9.52
Great amenities at the pool and a variety of options for family enjoyment.
Value for Money
9.48
Overall, a good deal for the experience provided.
Food and Beverage
9.03
Food is very good with a variety of options at the restaurants.
Overall Experience
9.5
Generally a fantastic experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:41

Property Description

Discover the perfect blend of comfort and luxury at Hotel Hércules, where relaxation meets convenience in the heart of Querétaro.

Unwind at the Full-Service Spa
Indulge in a rejuvenating experience at our full-service spa, designed to pamper your senses and help you unwind like never before.

Culinary Delights Await
Satisfy your palate with our exquisite dining options, featuring two restaurants and a cozy café. Enjoy freshly prepared cooked-to-order breakfasts and unwind with a refreshing drink at one of our vibrant bars.

Exceptional Amenities for Your Convenience
Stay connected with complimentary Wi-Fi and enjoy the ease of concierge services. Our air-conditioned rooms, valet parking, and laundry services ensure all your needs are met throughout your stay.

Don't miss out on this unparalleled experience—secure your reservation at Hotel Hércules today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Airport code: QRO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 95 reviews
Cleanliness: 9.53
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.52
Value for Money: 9.48
Food and Beverage: 9.03
Overall Experience: 9.5
M
monica • family_with_children • mx
10
Un escape al pasado en esta ajetreada época moderna
Pros:

Me gusta el diseño, lo vintage. El SPA con sus masajes de lujo y el circuito húmedo te deja renovado para empezar con la vida del lunes. La comida y cervezas de Cervecería Hércules el mejor, el desayuno en la taberna. Las batas del baño y del SPA. El árbol que esta "adentro" de la habitación. Las copas para el agua. El concierge de que nos recibió en la noche super amable y atento.

Cons:

La luz blanca de las mesitas de noche, las almohadas de una de las camas tenia un olor no muy agradable. La actitud del congierge de la mañana no fue muy amable.

2026-06-26 • via Nuitee
D
Diana • solo_traveller • mx
10
2026-06-20 • via Nuitee
J
Jorge • family_with_children • mx
10
2026-06-15 • via Nuitee
J
juan gerardo • solo_traveller • mx
10
Pros:

Restaurantes

Cons:

Falta tv en habitaciones

2026-06-11 • via Nuitee
A
Agata • couple • pl
8
2026-06-11 • via Nuitee
J
Joan • couple • gb
10
2026-06-09 • via Nuitee
E
Eduard • couple • ro
10
This place is straight out of a Wes Anderson movie
Pros:

Everything was absolutrly stunning, worth every cent

2026-06-08 • via Nuitee
I
Ivan • solo_traveller • mx
8
2026-05-30 • via Nuitee
G
Guillaume • couple • mx
5
2026-05-29 • via Nuitee
A
Aldo • extended_group • mx
9
2026-05-28 • via Nuitee
G
Gretha • couple • de
10
2026-05-08 • via Nuitee
N
nicolas • couple • es
9
Pros:

El lugar es súper bonito y agradable. El trato del personal era también muy agradable

Cons:

Personalmente pensamos que le faltaba que se sintiera hotel, room service, desayuno, minibar… en ese sentido era bastante distante a nuestra expectativa como hotel.

2026-05-07 • via Nuitee
J
Javier • couple • mx
10
2026-05-03 • via Nuitee
E
Etna • solo_traveller • mx
10
2026-05-01 • via Nuitee
A
ANA • couple • co
7
El entorno del hotel es feo y lejos del centro
Pros:

El edificio es muy bonito.

Cons:

Le falta calidez al lugar

2026-04-17 • via Nuitee
M
María Cristina • couple • mx
10
2026-04-16 • via Nuitee
H
Hayley • solo_traveller • gb
10
A unique experience
Pros:

One of the best hotels we have ever stayed at!!! That's all we need to say.

2026-04-12 • via Nuitee
V
VARGAS • couple • mx
10
2026-04-03 • via Nuitee
K
Kyle • solo_traveller • us
9
2026-03-30 • via Nuitee
S
Sara • couple • gb
9
Unique hotel based on site of an old factory.
Pros:

Loved the brutalist decor and layout. Spacious spa and pool area. Unusual factory vibe with unique spaces well designed for variety of uses including beer garden, food hall and live music venue.

Cons:

Bare walls would be lovely and cool in heat but not cosy when cooler.

2026-03-16 • via Nuitee